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Emails going to junk

by KenWCMG
7 replies
Can anyone help? I run a mountaineering guiding business, and often send out emails for one of a few reasons:

1) Newsletter via Mail Chimp (free account)
2) Individual emails to prospective and booked clients
3) Group emails using bcc to my list of instructors and guides asking availability/offering work.

I am using Thunderbird as my email client, so that I can keep an eye on 3 business email account + my personal gmail account, but am finding those that are sent from my business accounts can (I'm not sure how often) end up in recipients' junk or spam folders which clearly is bad news.

Can anyone suggest ways around this please? Would I be better sending all emails from my web-based gmail account (and change senders email address there)? I'm certain that my emails aren't spammy in nature.

Any help would be appreciated!
#emails #junk
  • Profile picture of the author Egyfitness
    Originally Posted by KenWCMG View Post

    Can anyone help? I run a mountaineering guiding business, and often send out emails for one of a few reasons:

    1) Newsletter via Mail Chimp (free account)
    2) Individual emails to prospective and booked clients
    3) Group emails using bcc to my list of instructors and guides asking availability/offering work.

    I am using Thunderbird as my email client, so that I can keep an eye on 3 business email account + my personal gmail account, but am finding those that are sent from my business accounts can (I'm not sure how often) end up in recipients' junk or spam folders which clearly is bad news.

    Can anyone suggest ways around this please? Would I be better sending all emails from my web-based gmail account (and change senders email address there)? I'm certain that my emails aren't spammy in nature.

    Any help would be appreciated!
    Can you see your emails spam score on Mailchimp ?
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  • Profile picture of the author ironpump21
    you can use a spam score checker and just keep editing until you lower the score
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  • Profile picture of the author KenWCMG
    Thanks, I ran some tests on a number of emails sent from Thunderbird, I also ran the tests on identical emails sent from my on-line Gmail account (from the same email account), and one factor kept appearing on every email sent through Thunderbird, which doesn't appear when sent from elsewhere:

    Score: 1.8, Reason: 'Bulk email fingerprint (Gecko) found, Rule: RATWARE_GECKO_BUILD
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    • Profile picture of the author scott white
      Try using Newsletters spam test @Newsletters spam test by mail-tester.com
      Hope this helps.
      Scott
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      • Profile picture of the author GeckoTribe
        If it's the group emails/BCC that you're having the trouble with, be sure that there's a recipient listed in the "To" field, even if you're just sending it to one of your own email addresses. If I'm not mistaken, emails that ONLY contain BCCs are more likely to get flagged as spam.
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        • Profile picture of the author KenWCMG
          Originally Posted by GeckoTribe View Post

          If it's the group emails/BCC that you're having the trouble with, be sure that there's a recipient listed in the "To" field, even if you're just sending it to one of your own email addresses. If I'm not mistaken, emails that ONLY contain BCCs are more likely to get flagged as spam.
          Thanks, I did make sure that there was a recipient in the To field, often the same email that I was sending from.
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  • Profile picture of the author KenWCMG
    My hosts said that SPF needed to be activated.
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