Dell Laptop .... Yes? ... No? ... Don't even Bother? ...

Not sure about customer service or support, never bothered to ring them. I personally use a mac but another member in my family (mother) she has been using a dell for 4 years now... It is getting slow but what do you expect after 4 years but it still works fine. It still does the stuff which is needed and isn't all that bad, I am sure with the newer parts in the new Dell it would last a long time, if treated correctly.

BTW learning a new operation system isn't hard, it took me a week or 2 to adapt to Mac .

I had a Dell laptop for 9 years before it died.

I also like Toshiba or Asus.

If you go to Amazon, and sort Dell Laptops by rating, you'll find tons of them that have five stars.

I have 3 - no joke... 3 dead Dell laptops sitting on
my shelf. I'm one to also agree with what others
have to say about their customer service. I flipped
out at them on more than 47 occasions.

I switched to Mac a couple of years ago and haven't
looked back since. There's no way I'm ever touching
a Windows computer again. However, I do have
Windows installed on my Mac as well because there
are some software programs that are PC only that I
need to access.

Go Mac!!!

once you get A MAC you never go back

sorry but here are some of the models i have used with dell

dell inspiration c364 pent4 2gig...bust in 4 months with viruses support was rubbish for me,
dell laptop in blue due core2 processor...still working okay but takes a while to load up because of vista,

Mac book pro....no problems support is excellent and virus free unlike windows

sorry had to rant a little,

andy

I did some research for a friend who owns a restaurant in my
area. He knows nothing about pc's or laptops, but he wanted to
get a new laptop for himself.

I did a lot of reading, online, and I also came across a huge amount
of complaints regarding Dell's customer service being so bad. I really
don't think their laptops are bad, though.

I ended-up recommending Panasonic or Dell if he thought he could live
with the customer support issues. Saw him the other day, he got a
Panasonic and is happy with it.

Toshiba is your best bet. HP and Sony come in second. I have dealt with all of them. Spend a few years in retail selling laptops, so I am speaking from experience.

I am not a fan of Dell. Service is horrible and outsourced to outside the country, not very helpful. For the price, you are much better off going with toshiba or hp. Dell is ok if you are going to be customizing your laptop..they give you a few more options.

now you also have the option of a mac...different story all together

Dell laptops are good . I had two over the last nine years . customer service? no idea never needed them

I have a Toshiba satellite celeron powered 5 years now. And it is still running good. It is also good to have a flash drive or external drive backing up your important data and fresh re-install your OS once a while, especially if you have the habit of installing different s/w here and there. It tends to accumulate junk eating up memory some where over times regardless what OS.

I've had a couple of Dell laptops. They are okay. I've never contacted their customer service. I have downloaded drivers from their site.

I have a 24" LCS Flat Panel from Dell and it's been excellent.

My first Dell Laptop had a dead motherboard after the first year. The last one has been fine.

ALL Electronics come from Asia, they are all built to last maybe 3 years.

Dell cheats people by using memory schemes that require you to throw out the existing chips when upgrading. Dell add ons are a waste of money. Buy 3rd party memory.

The "Trick" with Dell is to buy the models on special as "Base" models and upgrade yourself.

And Mac's are great.

The Real "Cost" of ownership goes far beyond what you pay up front. All my Macs have always worked. The Only Apple product I had which sucked was a Apple Laser Printer which was really an HP with an Apple logo.

Good luck.

And you'll get a lot better service out of Dell than Amazon. Amazon service sucks big time.

Something to keep in mind:

Dell ships 10,000+ computers each day!!!

Dell does not make the computers they pay other companies in Asia to make them for them.

With the amount of Dell computers shipped there are going to be problems, and people with problems are the most likely to go online and complain.

One of the things I think is most under appreciated around here is Lenovo. They don't advertise to individual consumers so most people have never heard of them. Maybe half the threads asking for a computer recommendation around here have someone mention them quietly.

Their corporate section used to say for orders of $100,000 or more. Obviously if you are just spending $90,000 you are just getting computers for a few rooms around the house I guess.

But you can order directly from lenovo.com or lenovo.ca. The choice in laptops is about 10 times as much as any other computer site I've seen, and you can customize as you go along. They do carry choices right down to the very cheap ones, but at least with the mid price range and up you can pick out solid state drive, LED back lit screen (both increase battery life) and a heavier battery, that sort of stuff.

They have beaten Macs in customer satisfaction surveys and did it without advertising or evangelists.

Mostly they supply Gov and big business. I do some work for the city of Calgary and their computers are left running 24/7/365 for years. (all Lenovos) A part of the reason is to let the IT guys to do remote updates at night.

There is a lot more but visiting their site and clicking around is an eye opener.

best wishes, lloyd
.......__o
.......\<,
....( )/ ( )...

Check out PC world 100 Best Products of 2009.
6. Dell Latitude Z2600
17. HP Mini 311-1000NR
24. Lenovo ThinkPad T400
28. HP Envy 13

The PC World 100: Best Products of 2009 - PC World

I have a dell laptop and it gets the job done. When I first got it, I kept having alot of problems with it but other than that it is cool.

Thank you so much guys.
Really appreciate all your comments.

I never ever had a problem with Dell Customer service, had a few problems and they fixed them very fast compared to my sisters HP laptop oh man the dreadful customer service they have

mac is good, but mac not compatible with software for internet marketer.. microsoft is better. acer have the battery problem. i'll pick toshiba or HP..

Have got a Dell XPS laptop, incredibly high spec and ran like a dream until it started getting hotter and hotter and now runs like a dog, can't even have it on my legs as it burns you!!

have a search around... thousands more like me...

i had a dell laptop once and its crap, i have macbook now and its a lot better

I'd say no to the dell. Funny enough I just got a new laptop today and spotted this thread. I went for the toshiba satellite a500 17x. Excellent machine with the best laptop speakers that you could ever find over any other laptop in the market!

Apart from customer support I think it comes down to the model you end up with. I have a high end Asus and a Macbook Pro and am very happy with them. My dead laptop bin holds 2 Toshibas, 1 HP (lasted less than a year) and a cheap Gateway.

Hi,
I am a programmer and now, starting in the internet marketing world.
I must say that in our times every company has great laptops. In my opinion a DELL/HP/Sony Vaio laptop is really not worth it because you can purchase an Acer or Toshiba at almost half the price.

For example I purchased an Acer 2 years ago that was worth 800 EUR and a Dell with the exact same configuration costed about 1100 EUR .

Good luck with your decision!
Vlad

Hey,

I am using Dell Laptop for last 3 years and my office also everybody is using Dell Laptop only.As per my experience with Dell, the customer support is really good.