How good is the Autoresponder service of TrafficWave.net? Any experiences?

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Sorry for the long post folx but here goes:
Sorry to have to throw a TT fit here but it's not totally without justification.
I have only followed the ad copy promises of marketers, and been frustrated on many levels, many times.
Ad copy typically promises the world, and usually delivers not much more than a clump of dirt.

However justified I was, or was not, many an online marketer has had to deal with MUCH frustration trying to make good on bogus ad claims.
After awhile, patience runs thin.
That's from me, a relative newcomer to this IM scene.

While YOUR reply may be justified, a more graceful and understanding response on your part would be a more fitting testament to a marketer of your level of experience.

In other words, you could cut a newbie a bit of slack, given the sheer volume of total BS and FRAUD I have had to deal with, we ALL have to deal with in an attempt to find a marketing idea that actually lives up to its' hype.

For my part, I could have been more polite and graceful as well - though at the time, I found myself putting HOURS of my time into trying to make a venture work, only to be met with non-response and complete frustration, to include mis-information plain and simple.
I think a bit of a tantrum on my part is justified, to say the least.
Few online marketers actually make concrete promises regarding income or referrals, but they do a good job of getting you to pay in using a more subtle form of 'promise' or 'guarantee'. Still, my expectations were based on nothing less than the Traffic Wave Matrix Buster ad copy.

From Mark Bradshaw's site: TrafficWave | Traffic Wave Matrix Buster Team ~ We Pay your Way, halfway down the page:

How the system works:
...the way this pay plan works, they are going to get it all back in the form of a Fast Track Bonus.
The company pays 100% of all first-time sales commissions back to the Affiliate that makes the sale!
YOU are going to agree to turn around and do the same for at least three other people.
Just like the movie, "Pay It Forward", you are going to repay your sponsor (one of our team members) kindness by extending the same courtesy to someone else that is ready and willing to work this system with us. This means you will be paying out a total of $53.85 and getting it back the next week in the form of a Fast Track Bonus.
Follow this system and you could easily have your first three referrals within the first week or less!
Insignificant and understandable mistake on my part.

I made that statement, again in FRUSTRATION, because you guys are simply giving out incorrect information.

Sorry my man, but your information is just not correct - though as the webmaster it really should be!
The TWMB info you refer to is NOT found by clicking on "training articles"
I have clicked on that menu option many times, NO TWMB information could be found, ANYWHERE!

Traffic Wave Matrix Buster (TWMB) information is indeed found on the TW site but in a different location than where I have been told.
You first have to click on AFFILIATE MANAGER located on the lower left side of the "back office box".

John C Vincent, who as I mentioned, has replied in a timely manner to my TW issues, also initially gave me that same mis-information in this email he sent to me:
Hey Anthony
MB is mentioned IN THE TW BACK OFFICE (MENTIONED 3 TIMES THAT I KNOW OF.
GO to your back office and then CLICK ON "Training Articles" and then Click "Matrix Buster Overview

It took about 3 emails before I convinced him to check his OWN statements, and he responded to my email with the CORRECT location of the TWMB files you are referring to:
Hey Anthony
Now follow these directions carefully:
GO to your back office and then CLICK ON Affiliate Manager located on the lower left side of the "back office box" and then in the lower left side of the new page click on "Training Articles" it's in tiny letters and once you get to the new page Click on "Matrix Buster Overview".

Some kind of TT is deserved after the level of frustration stress I have been subjected to.
I am not quite the professional here, yet.
You on the other hand are the far more experienced professional in the IM game.
If anyone should be the source of correct information on TW, it should be you!

In any event, I brought all this to the TW forum, and got no reply whatsoever.

If my reaction is improper I'll recognize that and apologize for it - given that you guys at least admit to sending out mis-information, as John C Vincent did.

You on the other hand, should be the one to set the example, even if I fail to do so.

I'll stand by my original statement.
This information was not, at that time, available as you mention here.

I looked many times and finally pointed that out to John C. Vincent.
He responded with an acknowledgment of that in his email to me, which included the correct way to find the TWMB page:

Hey Anthony
Now follow these directions carefully:
GO to your back office and then CLICK ON Affiliate Manager located on the lower left side of the "back office box" and then in the lower left side of the new page click on "Training Articles" it's in tiny letters and once you get to the new page Click on "Matrix Buster Overview".

Matrix Buster and TW are connected, it was I that was confused, you called it TWMB, and I didn't realize you were talking about Matrix Buster ... sorry.

Take Matrix Buster Very Seriously.
John C V

My apologies to John for publishing his emails.

Yes, my issue has now been corrected. Everything is working correctly now.

As I have stated, the customer support is very good. So is the service.

You'll want to check your time zone settings in your back office. When I broadcast to my lists with several thousand subscribers, I'm seeing them go out within a few minutes.

Any TrafficWave.net user can export their lists at any time. This has always been the case.