Tracking software for "free-trial" conversion model

by j514
2 replies
I need to choose a marketing tracking software for my business. My website uses a signup/free-trial model, where users can later upgrade to paid memberships.

I'm looking for a 3rd party solution that allows me to tag/track users based on marketing campaign. I need a tool that can give analysis for a given time period and given marketing campaign regarding:

- Number of clicks, sign-ups, email opt-ins
- Number of conversions
- Total $ spent per campaign
- Average cost per paid user
- Average value of each user.

I'm assuming Thrive, Voluum and iMobiTrax all offer these features in their own ways? But how would it work in my case, where it might take the users several sessions to convert to paid members? I'm assuming I need to tag them with a campaign ID upon signing up, and then that tag follows them through their lifetime on my site, so if they convert several weeks later, I load a tracker with that same tag on the "Thank you for upgrading your membership page!" or something like that? Do any of the above software make this easy?

Do any of you guys have experience tracking users through this free-trial business model? It's hard to find info since most examples are based on the ad immediately converting into a sale.
#conversion #freetrial #model #software #tracking
  • Profile picture of the author TrackingDesk
    Hi - the software that you mentioned are tracking/campaign management software and they can give you some insights on your campaign performances and help you manage your campaigns. However, they do not provide you insights on user value. However, using a software like kissmetrics would definitely help you on figure out the lifetime value of your customers as well as the effectiveness of your marketing flows.
    My suggestion would be to use a traffic management software in conjunction with kissmetrics. This way you would be able to manage your ad campaigns properly, get the relevant insights on your ad campaigns performances and be able to fully see the conversion funnels of your customers.

    Note that as far as I know, the tracking software you mentioned normally provide you with one or two conversion point. Meaning, that you will not be able to track funnels such as lead, free signup, acquisition and recurring revenues.

    You can check TrackingDesk which provides the full funnel tracking (but doesn't provide customer life time value analysis).

    PM me if you want to discuss your requirements.
    Signature

    Laurent
    CEO
    Trackingdesk.com

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  • Profile picture of the author Marked09
    I personally use Clickmagick they have the features that you need.

    The can track the optin %
    The Sales for the whole funnel
    They can detect fraudulent clicks
    + more
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