FTC Publishes Final Guides Governing Endorsements, Testimonials

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Source: FTC Publishes Final Guides Governing Endorsements, Testimonials

Although it may be difficult or may not be even feasible for FTC to enforce this but it will make lot of folks change the way they use testimonials.

What do you think? Are you changing the wording on your sales pages?

You can have a look at this thread as a backgrounder:http://www.warriorforum.com/main-int...-solution.html
#main internet marketing discussion forum #endorsements #final #ftc #governing #guides #publishes #testimonials
  • Definitely something people should take the time to look over. Thanks for the post.
  • Total insanity.

    It's all selective enforcement.
  • I think I'll add a disclaimer to anything I sell now.. Results not typical, expect nothing.

    • [2] replies
    • Under these new terms, that's not enough.

      You have to actually say WHAT results buyers can expect. Good luck with that...

      Even if you attempted to comply with the above rules I can imagine the FTC hauling you into court and battering you with multiple lawyers to put holes all through the "methodology" you used to arrive at your conclusions.

      That's why it's all selective enforcement. It'll be easier for the FTC to go after people...it's all about revenue for the government.
      • [1] reply
    • One part of me feels that this is a good thing but another feels like its a way for the FTC to put undue pressure on small business not to mention larger businesses using the FTC as a proxy to drive down competition and I think the biggest problem will be selective enforcement.

      I think we can all agree that the hidden continuity offers (you know which ones I'm talking about) should be exposed and dealt with but I wonder how large a net the FTC will cast and I really wonder if it will catch any big fish or will they swim out of large pre-cut holes.


      Take a look at some of the tv, print, radio, and web advertisements/endorsements/commercials. A large percentage of commercials are endorsements, the majority of which use actors to portray an "average consumer". If those commercials are ok why can't someone do something similar on a blog?

      I also have a problem with this statement from the FTC's press release...

      The quote above mentions a consumer and his/her experience. Does this mean that I can hire an actor to talk about a "typical" consumer experience and it won't be flagged by the FTC?

      And what is a result that consumers can generally expect? Say you're selling a nutrition program to help people lose weight and become more fit. It's composed of sensible eating guide lines and exercise recommendations.

      The program is solid but will only work if people follow it. How can you, as a seller, know what people will act on and what they won't. All that you can do is provide good, useful information. You can't force someone not to eat that donut or drink that liter of soda yet those will be the people that say the program doesn't work.

      Think about all the cereal commercials that say "part of a nutritious and balanced breakfast" eventhough the cereal is nothing more that colored sugar.

      Like I said... I'm all for scammers getting their due but the fact that you can have two companies using the exact same methods and the FTC can selectively prosecute one and not the other is not s good thing and will lead to abuses in my opinion.

      Kevin
      • [2] replies
  • That will be a bit interesting.....but considering that these rules go into effect on December 1st - and fines for violations being set at $11,000 a pop, I'd think there are quite a few people with review sites that better get on the stick and suss it all out - and keep their eyes open for the announcement of what the disclosure guidelines are going to be.
  • Banned
    It will be next to impossible for them to police millions of posts. They will pick and choose their fights, as indicated below.

    "The FTC's published discussion of its rules indicates that the agency will rely mainly on self-regulation, with enforcement action only in the most egregious cases, much as it does in dealing with online fraud."
    • [1] reply
    • I wonder if the FTC has any power or influence outside of the US? Also, if I have a blog with affiliate banners near the content, could that be considered an endorsement? If that is the case, then are we also responsible for 3rd party ads such as adsense and other advertisements we might have running on our site?

      Personally, I think they are really going after the blatant abusers like flog owners and forced continuity scams. That was really getting out of hand anyway and needed to be dealt with.

      This could be interesting...
      • [2] replies
  • Yeah, saw this article in the NY Times this afternoon:
    http://www.nytimes.com/aponline/2009....html?_r=1&hpw

    Definitely rethinking putting up review sites.

    Does this affect people who already HAVE review sites up? Does everyone have to go back and change their wording or add disclosures?
    • [2] replies
    • Banned
      Yes, I am sure it affects already existing sites as well as new sites, but like they say in the article, this will be pretty much impossible for them to monitor except for the big cases.
    • If you've been driving 65mph in a 65mph zone, but they decrease the speed limit to 55mph, you couldn't be punished for driving 65mph prior to the enactment (actually the effective date) of the lower speed limit, but you certainly would be punished for driving 65mph after the the law goes into effect.

      Same analysis here. You will be OK up until Dec. 1, then anything on the internet will be fair game (obviously subject to jurisdictional and citizenship issues).
  • This is %100 in direct response to floggers jacking obamas and oprahs brand for the grants and teh berries. Though now that it is here, it will be a selective enforcement nightmare and can cross over into anything.
  • I like to think I "promote" rather than "review", but we'll see.
  • They tend to attack those that have the means to pay their "law-breaking" fines.

    They do their homework. They find "law-breakers". Check their "confidential" tax records, income statements and balance sheets. They follow the money, otherwise it wouldn't be "worth" most prosecutions.

    Obviously the suspicious company or individual must be ripping the public off big time, as they are "breaking the law" and are profiting from it. So we must "protect the public" and prosecute.

    Usually a deal will be done where the person being attacks realises that they can't win as the cards are stacked against them.

    They don't have a leg to stand on as the FTC has "found" a member of the public who is willing to complain about the "injustice and hardship caused".

    So the person or company coughs up a few hundred grand or more in seized assets and so the FTC is able to grow its pot of funds for the "public good" and another "scammy" marketer and his family bites the dust.

    Well boys and girls, it's time to hitch up the wagons and move even further out West.

    Ooops!!! Cr*p, there is no where else to go to get away from these bureaucrats.

    Bang, bang. BANG.

    That'll teach the blood-suckers.
  • If you use real testimonials fom real people that actually use the product/service, then what's the big deal ???

    Maybe I missed something ...

    James
    • [1] reply
    • Yeah, you missed something...

      It has very little to do with whether or not your testimonials are real. Fake testimonials are obviously deceptive and I'm sure has been against the rules for a long time.

      What people are worried about with these new guidelines is that there are very unspecific clauses that suggest that testimonials, even if real, must portray "typical" results, or clearly state the difference between the testimonials and the typical results.

      How and who determines what results are "typical"? Who knows. Will it actually be a big deal? Maybe not, but I'm just pointing out that fake testimonials aren't really the issue here
      • [1] reply
  • [DELETED]
    • [ 5 ] Thanks
    • [2] replies
    • We all know that the sales letter has to "sell the sizzle", and make the potential buyer believe that buying your product could lead to untold riches, happiness, more sex, better sex, better behaved pets, kids and spouses...

      But, we also know that after they purchase your product, they actually have to DO SOMETHING. They cannot simply print out the PDF on their laser printer, stick it under their pillow at night, and then wake up with the desired results.

      The FTC is following the standard modus operandi for any governmental entity (or large organized religions): If we can't directly make money from it, REGULATE IT.

      Also, as far as the other "interpretation" is concerned:

      Where does that leave affiliates? Will we have to disclose that we make money any time anyone buys a particular product? I can't imagine that going very well.
      • [2] replies
    • I'm with Rob on this one big time. We all know our products do not help most people simply because the consumers who buy them never put them into action. But is that our fault? According to the FTC it is. Seems they want us following up with each of our customers to ensure they use the product to the best of their ability. That way they can get the same results the testimonials did.

      Which is complete bull****.

      Plus how do we know which of the testimonials our customers are giving us are actually true? Do we have to go check their financial statements before posting their testimonial?

      Also how are we supposed to figure out what the typical results are from someone who buys our products? Do we have to go check the financial statements of everyone who purchases our $5 eBook?

      Something just isn't adding up.

      But the way around this of course is what Rob suggested. Just spin the copy of the disclaimer into your favor.

      Under your testimonial write something like: "Warning! The FTC wants me to warn you that you most likely will never receive the same results from using this product. Why so? It's simple. They just don't think you're going to follow through and take action with it after you purchase it. So be warned before purchasing it. I on the other hand think you're probably ready to start taking action on the items you purchase. Otherwise why else would you be here reading this? So you can believe what the FTC thinks of your ability or you can believe me. The choice is yours."

      All it's going to take is just a little good old fashioned sales ingenuity to get past the testimonial aspect on our sales pages.

      The review sites can be handled the same way in my opinion. Just write a line or two copy that states : "I liked this product so much in fact that I bought the company. Well not really. But I did join their affiliate program. Made a lot of sense. A product this great I just couldn't ignore. You'll probably want to join their affiliate program too after you see how great their products works. Here's the link..."

      We can all use this new ruling to change our sales copy for the better.

      At least that's what me thinks.
  • Why do so many like to start chanting "the sky is falling"? Or, "the sky will surely be falling"?

    Mlm companies have for years been subjected to these same kind of rules, and they are still peddling stuff. All of them post "earnings disclaimers", for example.

    The folks that perhaps should be worried here, are the "IM system" peddlers who trumpet that "Joe made $111,374 in 36 hours using this system, now being revealed to the public for the very first time EVER!" They will be sitting ducks. That's the kind of advertising got the mlms in trouble in the first place.

    Product claims have also been regulated for years, that's nothing new.
    As for the business about "reviews", I read this as meaning that if you pretend a paid endorsement is your personal review of a product, without disclosing the fact that you were paid to publish it, you could be in trouble. Again, big deal.

    But the "gurus" with their good old boys networks who glowingly endorse each others newly launched products, they may have some cause for concern.

    Elliott
  • As I didn't know this thread was here, here's a link to a reply posted on the "other" thread, LOL...

    http://www.warriorforum.com/main-int...ml#post1250277

    Be Well!
    ECS Dave
  • We should consider some solution to this
  • I just saw this post by Copy Blogger, he gives some tips on how to see the opportunity in this situation: How to Turn Affiliate Marketing Disclosure Into a Selling Point | Copyblogger
    • [ 1 ] Thanks
  • I have no problem with sticking the following disclaimer on all my sites:

    ================================================== ====
    I am an affiliate of product X and will get paid a commission if you purchase the product.
    ================================================== ====

    Very simple and straightforward.

    If you've actually used the product then I would write something like this:

    ================================================== =====
    While I am an affiliate of product X and will get paid a commission if you buy the product from my site, I have used this product and my opinion is XYZ.
    ================================================== =====

    Opinions are still legal in this country as far as I can tell
    • [ 1 ] Thanks
  • As someone with too much experience with the FTC, here is what this is about.

    First, the FTC is always selective. They pick an industry and then go after a few players in that industry. There will not be a sting on small bloggers. But the big guys better watch out, because they will be looking for someone to make an example of with this.

    If you have a review site and/or have testimonials where there can be an alternative motive, you have to say so. In other words, if you are a columnist and writing an article on the best digital camera, you have nothing to worry about. But if you are a blogger and the reviews of the camera include an affiliate link, you basically have to state that you will be making money if the reader clicks on the link and makes a purchase.

    With testimonials, if the person giving the testimonial is an affiliate, you better state that as a footnote in the testimonial.

    The FTC can't enforce this across the board but if you are the unlucky SOB they go after, they have you.

    And you never get dragged into court by the FTC. It doesn't get that far because a defense costs $1 million for starters. When you get sued by the FTC you plan your surrender. It starts with losing your assets and your business.

    Even if you have the money to fight, they have not lost in court since 1979 when Amway beat them.

    This is serious stuff and the power "gurus" out there better watch out because I guarantee that at least one will be in the news in the next 12 months because of this.
  • Man if its not Google, its the government.
    • [ 1 ] Thanks
  • The celebrity endorsement section of this makes me believe that the main target here is still infomercials.

    But the testimonial section has some interesting ramifications. If you include a claim in a testimonial you now have to include whether the claim is typical and if its not typical, what is.

    So a testimonial may look like this.

    "Wow, I made $153,000 in six minutes using John's super duper lead generation system. And that was only the beginning...."

    Note: the testimony you just read is not the typical results. The typical results are that 98 percent of users will stick this product on the shelf and never use it. Another 1.5 percent will earn ...


    It could get interesting
    • [2] replies
    • A short disclaimer at the bottom of your page will take care of this. No big deal.

      Either way this seems like one of those laws they won't enforce.
      • [1] reply
    • Probably has more to do with Oprah, Obama, Dr.Oz, Rachel Ray, and all the other celebrities floggers used to promote CPA offers. Im sure its no coincidence this law came about right after all those marketers were rounded up by the AG.
  • Banned
    [DELETED]
  • Here is the thing, these rules are not put in place to round up everyone that breaks them, they are put into place to give the FTC more clout in going after the people they want to go after.

    They always have people in mind when they make these changes. That being said, even if IM'ers are not in their sites now, it doesn't mean these rules won't be used against them later.
  • 1- this wont really effect the market as a whole I think. Big time scammers (the target of this in my mind) are already under close scrutiny. And the fed's (though I'm sure they try ) don't have nearly the man power to clean up the mess below the radar... Most information or diet/health products make a couple hundred sales a week. which is enough to make a decent living as the owner, but not enough to raise the ire of the FTC.

    2-Secondly, as a lot of government intrusion seems to do, this new set of guidelines will add several layers of bureaucracy without getting at the root of the problem.

    The language is specific, if you use a consumer testimonial that "promises" or otherwise implies a specific result, then you must also show the "typical" result, which would be disastrous for companies selling products that don't live up to the hype. Except, they can still make the bogus claim, they just can't do it in testimonial form.

    So, I say "BS Product X can make you billions of dollars" and then I have my friend Brad pose for a picture and say "Gee, I sure am glad I found BS Product X. This is life changing stuff! -Brad from Nebraska"

    Now the claim has been made, Brad has essentially reinforced without saying anything actionable, and since I don't have have to counter my claim under the new guidelines because it was me saying it not Brad, I have an implied government endorsement courtesy of the FTC...

    If anything, this will help the scammers who are willing to get "creative"

    Meanwhile, who it really hurts are honest bloggers. Somehow if I print material and mail it or pass it out on a street corner, I'm protected by the first amendment, but if my words are stored and transmitted digitally (Tv, Blogs etc) I am under a level of scrutiny which essentially inhibits free speech.

    If I review a product, and as a thank I get a free copy of said product, I have to disclose that. That's whether I actually endorsed the product or not, or even give it a good review. If I do happen to give it a positive review, my word becomes somehow tainted when I should have been a non-issue in the first place.

    Unhappy about this to say the least. Rewarding dubious "creativity" in the name of the public good... While underming the credibility of digital media. I wouln't be surprised if print media lobbyists were supporting this.

    -Kathy
  • i am soooo pleased ... finally good copywriters will florish and scam artists and those who exaggerate be damned. I AM SOO PLEASED !!

    If this had happened 6 years ago a lot of honest innocent people with dreamswould not have been fleeced of thier savings by marketers with nothing to offer but shallow dreams
    • [1] reply
    • Scan artists don't really care about following laws so they won't even blink at this. The assumption is that this rule change will solve all the ills of marketing. I doubt it very much. Honest marketers will jump through hoops to comply, but mostly it will give the government a big hammer to wallop anyone that makes a mistake.

      The way its written there is going to have to be a lot of case law to narrow down what is acceptable and what is not. Lawyers love this.
      • [1] reply
  • Wouldn't this apply to the same print lobbyists too?
  • no more over inflated claims.....sounds good to me.
  • It sure would be nice if the FTC would give examples of what they want instead of all these vague rules... It would be much easier to comply.
    • [1] reply
    • Jason,

      Have you read the full PDF doc?

      Most people have just read that one page overview of the guidelines, but the PDF has some examples. (I have not had time to weed through it all yet.)
      • [ 1 ] Thanks
      • [1] reply
  • On top of everything that has been mentioned above, Google and the others will be able to find and discount the paid blog post giving them zero value. Companies like Linkvana, AMA, etc etc are gonna be owned from this.

    Would those be considered payed reviews, your letting a 3rd party post text to your blog promoting products?
  • I just downloaded the PDF from 5star-thanks.Ill go look it over.
    But how about bum marketers using article writing.
    Does this mean we have to put a disclaimer in our bio or at end of article with our link saying where getting endorsed by monetary or merchandise means.
    Matt
  • Im still confused on how this whole thing works. Does it mean that if we sell a product on our site we have to disclose that we are affiliate marketers and we get a profit from the item in question. Im not saying that we endorse the produt, but if we find it relevant enought to sell then we technically are endorsing it I guess.

    Does this also mean that adsense ads placed on our sites have to have a disclosure as well. It is so confusing. I just want to comply since Im new to the whole thing.
    • [1] reply
    • I only have a similar question that nobody has addressed: if you post a review on your blog for something that you actually purchased directly, and you include an affiliate link, you don't get compensated until AFTER a person has made a purchase through your link. So why would you need to call attention to that fact?

      That would seem different than if you didn't purchase the product, or if one was given to you as a "review copy". (Er, how many supposed "reviews" of Clickbank products were done by people who even saw the product? Very few, I'd guess!)

      This is a disconnect I simply do not understand about the IM community. We produce TONS of materials that tell people about every possible angle on how to make millions selling products as an affiliate, yet publically flog anybody who DARES to post affiliate links in discussion areas like this.

      This forum even forbids affiliate links in sigs!

      So evidently, it's fine to clutter up everybody ELSE'S blogs and forums with affiliate links, but you'd better not try polluting any IM blogs or forums with aff links, lest you'll get banned.

      And yet, listen to the OUTCRY about having to DISCLOSE that you're USING AFFILIATE LINKS where you are not now doing it!

      Sorry folks, but WE are the ones driving the AFFILIATE BANDWAGONS.

      Nonetheless, there's a CLEAR sentiment that "affiliate links are BAD". Otherwise there wouldn't be such a strong pressure to avoid them in forums like this.

      If they're not "good enough" for us to allow to be used in our own forums and blogs (by others), then why are we even having this discussion? THEY'RE OBVIOUSLY *BAD NEWS* and should be AVOIDED!

      -David
      • [ 1 ] Thanks
  • While I see some valid points here, I think y'all are missing a really BIG point in all of this....

    The #1 complaints the FTC gets from consumers are about outfits selling stuff like weight loss supplements and penile / breast enlargement stuff that do absolutely NOTHING! Yet, their ads claim AMAZING RESULTS!

    They have been battling these scumbags for years, and it's like squeezing a baloon. These industries continue to grow, yet nobody is getting any measurable benefits whatsoever from any of the products being marketed. It's mostly a bunch of modern-day snake-oil, pure and simple.

    Now, when you read what all of the "experts" say about what lends the MOST CREDIBILITY and BELIEVABILITY to ANY OFFER .... it's what? TESTIMONIALS!

    Ladies, if you could take some magic pills that would quadruple your breast size in a week, wouldn't you prefer that to an operation? Don't you think the market for doctors peddling "scalpels and saline baggies" might notice a slight drop in business? News flash! Those guys are NOT losing business.

    Obesity has risen steadily over the past 50 years in America, and it's not showing any signs of changing course. But you'd think that with the billions being spent every year on so-called "dietary supplements" then we'd see some REAL EVIDENCE by a reduction in obesiety rates, no?

    As far as claims on monetary gains from "home business" types of products, the solution is simple: you're selling educational materials. Just use testimonials that focus on the quality of the materials and ease of learning/understanding, rather than the financial results. After all, that's really a more objective measure since the vast majority of customers will never lift a finger anyway.

    -David
    • [ 2 ] Thanks
    • [1] reply
    • Whats this got to do with anything?

      They already have the power to shut someone down for using lies in their advertisements...

      This is about being able to use real, truthful testimonials in your advertising. Now even if everything you have n your page is real and truthful you still cant use testimoials unless you can prove that everybody will get that result

      Robert
      • [1] reply
  • Now this is a can of worms if I ever saw one,)

    the larger issue here is should the government US or otherwise be attempting to regulate or police the internet?

    Does the FTC have the authority to force Bloggers to disclose private information in a public manner?

    Is the foregoing statement even constitutional?

    There are already several court challenges which will most likely make it to the supreme court, this is a dead issue, I expect there is nothing to fear at all because the FTC has no authority to police the internet.

    This is sadly just another attempt at power grabbing and will be put down like the mangy dog it is.

    This is a free speech issue and thus a constitutional issue.

    But I would be all for it if all of our congressmen and senators would reveal every dollar and dime they accept from special interest lobbies to their PAC funds.

    Now that would be true Justice...
    • [ 2 ] Thanks
  • Here's an interesting example from the FTC docs:

    So if we sell a product through affiliates, we are responsible for their testimonials? Ouch.
    • [1] reply
    • I don't see this as an issue. If you have somebody promoting your "Affiliate Marketing" package and you find you're getting an abnormally high refund rate from that affiliate, and you go to their site and see that they're promoting it as an effective tool for "Membership Subscriber List Building", are you going to shrug that off and say, "Ah, well, that's an example of 'Freedom of Speech', and I have no control over that".

      Besides, the example above doesn't state explicitly that there's any kind of financial arrangement between the manufacturer and the blogger. It states there's a service that "matches up advertisers with bloggers", so we're to infer that the blogger is earning something somehow, directly or indirectly, from the vendor. It leaves it to the reader to draw their own conclusions.

      When it comes to AFFILIATES, well, that is an EXPLICIT financial arrangement, and you are darn well within your rights to tell them exactly what they can and cannot say in order to earn commissions.

      If you think it's a problem "policing" these guys, then just be more selective on who you decide to allow being an affiliate for you!

      I suspect this will have a far greater impact on outfits like Commission Junction and Clickbank than folks who have scripts that allow us to control access to our affiliate signup process, and who KNOW who's promoting our stuff and can easily contact them.

      Look forward to new procedures where they require every "affiliate" to be approved directly by the vendor, so the vendor knows who they are and can decline to allow "serial liars" to become their affiliates.

      And we're also likely to see increased use of "affiliate tools" pages that contain pre-written content and ads for affiliates to use, and even REQUIRE affiliates to use ONLY these materials.

      The bloggers in question are not generally what we'd consider "affiliates". In general, bloggers have developed a reputation of being blunt, tell-it-like-it-is folks. The problem is, they're also "creative writers", and they feel like their writings are subject more to "artistic interpretation" and "First Amendment protection" than any need to be "honest and truthful" in the eyes of the FTC.

      The FTC might have trouble getting around any First Amendment claims with these folks, but they can certainly have a big impact on vendors who, knowingly or unknowingly, allow bloggers to say stuff that they themselves are prohibited from saying.

      I'd also like to point out that there are two different sets of laws that come into play in this respect: First Amendment court rulings historically draw distinctions between "private speech" and "commercial speech". If there's money involved, however indirect, the actions can be interpreted by the courts under the "commercial speech" provisions, which are not nearly as protective as the "private speech" provisions.

      So this isn't the kind of "First Amendment" issue that many folks might think.
  • Do these new "disclaimers" have to be on the sales page itself or can it be on a TOS or Dislcaimer page which has a link to it from the sales page?

    Tim Franklin - I agree with you about 1st amendment being raped here, but at the same time, we (marketers) brought it upon ourselves.

    - Jason
    • [1] reply
    • Ummm -- you can't "bring on" the revoking of constitutional rights. That's the whole point of the word, "rights."

      -- TW
  • disclaimers on a separate page would be great for salesletter sites.
    So long as on each page of the site(be it salesletter or otherwise) basically at the bottom informing the visitor of the link...but it probably won't end up that way..
  • It all comes down to conflicts of interest.

    Trying to sell something is fine, but trying to sell something under the guise of an unbiased viewpoint is probably a violation as per the FTC.

    In other words, it has to be transparent to the consumer as to what is going on.

    If you read a review article in the newspaper, it is likely truly a review article. The author is viewed as having no vested interest as to what you do with his information.

    But if you are writing a review blog where you earn money by steering the consumer, it has to be disclosed.

    The more I think about it, these rules make sense. The question is, how far will they go?
    There are so many conflicts of interest in marketing that these rules are being violated routinely.
  • Interesting thoughts but it is really not about right or wrong here,

    What this is about is should the government be attempting to control our lives through the internet, because if we allow them this power, where will they stop, policing our lives, will the fat police show up next, because unless I am mistaken there are a fair few of us that would have to pay the fat tax.

    Do you smoke, well how about a $20.00 pack of cigarettes.

    A $10 dollar coke because everyone knows cokes are bad for you and since you cant do it yourself then we have to do it for you.

    Or hey how about we just ban anything that might offend someone, like internet market marketing offends a lot of people lets ban it so that it never happens again,

    Does this sound extreme? Sure it does,

    But folks it all starts out as something simple like this issue right here and it is a slippery place to trod.

    Freedom is what we have on the internet, I have the freedom to offend someone online, you may not like my opinion, but for the time being I am free to do that, but if we allow these people to take on this kind of power over our lives then it will just make them want more.

    People like that are just evil, personally I like coffee and a nice sugar laced donut in the morning.

    Hope this makes it a little clearer.
    • [ 2 ] Thanks
  • Tim,
    I have to agree 100%. That's why i'm outraged at the sidewiki debacle.
    sites are sold,ergo has value. Often referred as 'web properties'. etc etc. It astounds me that people don't care that a corporate entity is violating copy'rights',and ownership rights to their web properties.
    Now with the testamonial FTC 'guidelines'..it's an edge closer to a more tightly controlled internet.

    Political correctness is just annoying. People need to start taking responsibility back into their lives,instead of letting someone else takeover.

    oh and btw, you mentioned 20 buck cigs,fat tax and 10 dollar coke.
    Well here in aus the gov keeping rising so called tobacco taxes up and up(i don't smoke but my mother does),i'm not sure on current prices but they are seriously looking into raising the price to about $20 a packet. (30 cigs) Ok,smoking is harmful. Everyone gets that. But gee..long term smokers aren't going to quit smoking if the price rises. Stop selling tobacco..or cigs. natural tobaccy without the chemicals should be a darn bit more healthier.

    As for the fat tax..They are thinking of bringing it in here.Where will that end? Who is going to determine what is fat? There is huge debate here over the BMI scale. It's totally wrong. (dogpile/Bing it to see why). People are fat becuase of the crap pumped into our foods. and are not educated in healthy eating. The biggest loser contestants lose out,becuase they go back to bad habits. Teach kids healthy eating in schools (Go jamie oliver!) ..but we also need to re-look at how our food is created. (go local) i think 80% or so of our food here in aus,is now imported from overseas(namely china).

    If this becomes law,i guess we all go on as best as possible. I'm just waiting now to see what's gonna happen next. It happens in 3's..we've had 2..something else is on the horizon..
  • The interesting thing is that these rules are really redundant. As Robert Puddy mentioned earlier, the FTC already had the power to hammer anyone using deceptive practices. That is such a broad stroke that these actions they are outlining would have certainly applied. All they are doing is clarifying their position to take away any possible arguments. Like that is really needed because it is virtually impossible to fight and beat the FTC.

    If you want to see where this is going, look at franchise law. Testimonials have become extinct in selling franchises. Not only that, franchises have to disclose all franchisees that have ever bought from them, any that have failed, etc. There is total transparency.
  • I think Frank Kern has covered this very well in his blog post..

    He suggests not to use any testimonials that mention measurable results such as

    Lost X lbs in Y Days
    Made $X in Y Days
    Lost X inches in Y Days

    and so on

    The reason we should not use such testimonials from now on is that we would need to append a section on what results a typical person can expect after using your product. Needless to say that this whole sentence leads to a gray area..

    How do you decide what results a typical person would expect after using your product? If you are selling a weight loss product then does a typical use lose 50 Lbs, 75 lbs or 100 lbs after using your product? And BTW how do you define who is a typical user? Does he/she weigh 250 lbs, 350 lbs or even more.

    You see this whole thing is open to misinterpretations and can be used twisted by FTC to suit their needs. And some people have mentioned that they are understaffed, or won't go after small affiliates. Think again!! If they decide to come after your website then they can destroy years of reputation and your business.

    So how is the workaround? As per Frank, from now on you should not use testimonials at all or omit measurable details. A sample testimonial would be

    Short, simple, vague but FTC proof. I agree that it doesn't have the same kind of impact as "Lost 100 pounds in 90 Days" but at least your business will be safe. And I'm sure that the genius copywriters and marketers present here will come up with methods on how to write great testimonials that comply with FTC guidelines and yet leave an impact...

    BTW I'm not a lawyer, so not treat this post as a legal advice... Consult your lawyer

    Cheers,
  • Just wondering, would these guidelines be applicable to IMs outside the U.S.?
  • Welcome to the Obama nation. This is just the beginning....

    How can the goverment tell me how I can write about on a blog I own.
    Money or no money involved.
    This is the crux of this entire thing. This touches on so many issues I don't even no where to start.

    The american GOV has wanted to police the web for a long time, look like it's starting.
    Heres the funny thing, notice we did not hear a thing about this until it was Passed.
    We have no say here we have no right, this is not the country I signed up for.

    *Spit*
    • [2] replies
    • Are you aware that the FTC started developing these guidelines a couple of years ago under the BUSH administration, and have been relatively quiet about them since Obama was elected?

      Why is it that people seem to think that the wheels in Government, and specifically in humonguous politically-driven and complex Government Agencies like the FTC, move at break-neck speed?

      The FTC could not publish a simple memo with a mandatory series of public hearings and review deadlines in less time than Obama has been in office! Read the historical record.
    • Um... we've been talking about this HERE for months, and I've heard about it several times over the past couple years. Here's a discussion about it from May of this year, when I first showed up on the forum:

      http://www.warriorforum.com/main-int...-solution.html

      Here's another mention from April, which turned up in a simple search:

      http://www.warriorforum.com/main-int...ord-mouth.html

      Here's an official statement weeks after Obama was elected, but before he took office:

      FTC Approves Federal Register Notice on Advertising Endorsements and Testimonials

      Note in particular this sentence:

      "In a Federal Register notice published in January 2007, the FTC sought public comment on the overall costs, benefits, and regulatory and economic impact of the Guides, which were last updated in 1980."

      If you actually give a toss what the FTC regulations are and how they're changing, this is not and was never going to be a surprise.
      • [ 1 ] Thanks
  • Yeah.. this all seems a bit freaky for me.. sounds like a slowly but deadly New World Order takeover ;-)

    Let's face it.. how far will our governments go before they are completly taking the shizzle ..

    Not sure if anybodys heard about alex jones.. but listen to some of his videos on youtube about the governments nwo plans..

    laters
  • What peolpe should do as i did was download the PDF as posted by [5staraffiliateprograms] and read it first before posting.

    Also,read some posts before just jumping in.I read the PDF,im not the smartest person on the jobsite,but it is understandable.

    You can use numbers,testimonials,ect,but they have to be worded right.Below is one instance i took from the PDF in my quick words.

    You have a weight loss product called [weightaway shake].
    You have2 pics of a person on the sales page.Fat,and Slim.
    Underneath it says:
    "Lose 150 LBS In 10 Days With Weightaway Shakes".

    You cant say this Legally now.This is to general and not "expected results for everyone".What you must say is below and this example came from the PDF example.All of it.

    "Lose 150 Lbs In 10 Days With Weightaway Shakes.The person above also only ate raw vegetables,and jogged 2 miles a day, to achieve these results".

    This lets the consumer know that in order to achieve these results you have to do more than drink the shakes in order to achieve the results depicted.If you dont,you wont recieve the same results.
    Hope this helps,
    After i read the PDF it did me.But in order to achieve these same results you must read the PDF.I am not endorsed by this is any way.
    Matt
  • [DELETED]
  • It's kind of a loophole. Because you could say well I ran 3-miles, did 500 jumping jacks a day and I used Acaiforce to help me lose 80 pounds in 6-months. That's not a huge change, imo.

    It also talks about movie reviews. Just recently a movie decided to have their movie screening in Hawaii and they give the reviewers free plain tickets and accommodations.

    Anyway, it's strange because this PDF covers a lot of topics that have nothing to do with the internet. Pharmaceutical companies, movie reviews, hidden camera reactions (for product commericials) etc. etc..
  • Edit: Glenn Beck has made this a partisan issue now. The FCC is trying to force conservative raidio programs/stations to diversify it's workforce by including special interest groups (homosexuals) and minorities. If they don't comply they will be fined a ton of money and that money will be given to public radio.

    So basically Glenn Back has combined the FTC WOMM regulations and FCC radio regulation together as one big conspiracy to destroy conservative news sources.



    I don't care what you think of Beck (or Limbaugh). They are a much bigger and more powerful lobbying group than Internet marketers and bloggers.
  • Wow, what a vigorous discussion!

    I've written my take on the FTC's changes to its Guides Concerning the Use of Endorsements and Testimonials in Advertising here:

    Special Report: FTC Revises Its Guidelines On Advertising Endorsements and Testimonials ? How Does This Affect Internet Marketers? | Kikabink News - Internet Marketing News

    A few points:

    -- the law hasn't changed; what has changed is the FTC's interpretation of the FTC Act. Having said that, for all practical purposes (unless you want to mount a test case) you're probably wise to treat the FTC's interpretation of the FTC Act and the FTC Act as one in the same.

    -- anyone who promotes to people inside the U.S. is likely to be subject to the new 'interpretation' of the law. Just because you live in another country doesn't make you immune. And the U.S. authorities are probably quite able to take various measures to make it difficult for you to do business in the U.S. if they decide to go after you.

    -- the impact of these changes is likely to be VERY costly for some marketers (think of all those behind expensive, testimonial driven infomercials) but it doesn't have to be costly for you. Sure, the game has changed, but these changes may just work to your advantage. Think positive!

    These are my thoughts and, of course, not legal advice. If you're worried about the impact of these changes on your business I sincerely suggest getting legal advice from a qualified attorney.
  • The thing that makes me happy about this is the possibility that there will be fewer "testimonials" on sales pages. I've always thought that they are totally fake and really a waste of valuable space. I scroll past them as fast as my little scrollwheel will allow!

    I think, though, in all seriousness, that the FTC will do what it wants against who it wants. There won't be any real rhyme nor reason to their approach (it is a government agency, after all). At least 1 or 2 people who really don't deserve to be punished will be and many who do deserve it won't be.

    There are many great thoughts in this discussion, but it drives me nuts (NUTS, I tell you!) when people blame the new administration for laws that were enacted 30 years ago. Get a grip! Obama is no more to blame for this than George W. Bush is intelligent.
    • [1] reply
    • These are spot on points.

      First, if you look at the history of the FTC actions, the sway of the President and Congress only have an impact of whom they go after.

      When Republicans are in power, the FTC goes after businesses that threaten big businesses interests. When Dems are in power, the FTC mainly becomes consumer oriented.

      We can moan and groan about these rules all we want, but if we take a step back and be honest, they really do protect consumers. In reality, they weren't need though because it all falls under deceptive marketing and the FTC always has the ability to act in that area.

      In my opinion, 90 percent of marketing today has elements designed to deceive consumers. It may testimonials that appear to be unbiased but are not. Perhaps it's a celebrity endorsement who is actually a hired gun. Or maybe it's a review site that appears to be journalism but is actually selling.

      Let's stop trying to trick consumers into giving us their money and instead, let's lay out the facts and use our skills to convince them that what we have to offer is in their best interest.
      • [ 1 ] Thanks
      • [1] reply
  • Here's something I have NOT seen discussed!...

    Does this apply to ALL google adsense or adwords ads?!? Must google put a BOLD, CLEARLY VISIBLE DISCLAIMER under EVERY adsense ad and EVERY adwords ad, saying: "By clicking on this link, Google, inc. will be paid $X.XX"

    I don't see why not!

    -- TW
    • [2] replies
    • It does not apply in that instance. Google is not endorsing your product, they are providing a paid advertising medium.
    • You actually make the point here as to why these rules were put in play.

      First, the consumer doesn't pay Google, the business does. Google is the same as a newspaper or magazine.

      But that being said, Everyone understands what an ad is. It is still unlawful to be deceptive in an ad, but the ad itself is understood to be a selling tool.

      What these rules are addressing is elements of marketing that appear to be journalism but are actually advertising. There are two issues. One is whether or not the content is deceptive or misleading and the other is whether the delivery of the content itself is misleading.

      Here is a better question. It is routine for magazines and publications to provide article space in exchange for ad dollars spent. These articles appear to be journalism but in reality they are just ads that appear to be journalism. This practice should fall under these new rules.

      This really provides the FTC with a broad brush for attacking. We will see how they use it.
  • A lot of this would be more clear if folks would take the time to read all of the examples in the FTC document.
  • I'm no lawyer either -- but it seems to me, they cannot fault your testimonials IF they (only) contain OPINIONS!

    Ex: "I'm really happy I purchased XXXX -- It exceeded all my expectations!"

    "I used XXXX for 6 weeks, and I think it's worth every penny I paid and MORE!"

    "I used it, and I strongly recommend you get one too!"

    in other words -- all OPINION + no *specific*, *measurable* results promised or implied.

    People's OPINIONS are covered under freedom of speech -- yes?

    -- TW
  • Too much overreaction. I view these FTC guides as very positive for serious, legitimate, non-deceptive marketers.

    Average results statements are not always required. Please read all of the examples and you'll see exactly how to properly handle your marketing. It isn't difficult, IMO.
  • Hi SCK -- yes, I read your other thread -- and I agree with it. That thread talks about the use of testimonials.

    What I'm talking about here is the need to disclose one's status as an affiliate who stands to profit from a sale.

    If one changes one's model from selling stuff to selling ad space, the need to disclose financial gain is avoided (seemingly).

    You don't address that aspect in your other thread.

    -- TW

    PS: Oops -- I posted this on the wrong thread. sorry.

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