I am mad at Eben Pagan, Armand Morin and others

57 replies
The reason of my anger is that they only put video on their web pages explaining the products they are selling or offering. Why can't they at least put a pdf version of the video for other people like me who have slow connection and pay per bytes of internet access. In south Africa where I live there is no monthly subscription for unlimited access to the net instead you purchase the Gigabytes needed for the month. I use four gigabytes for my internet access a month. This cost me approximately $111 per month. So I cannot afford to watch every Tom, Dick and Harry video on the net. Apart from that a lot of people might hate watching video.
Please let them put pdf transcription of the sales letter on their web pages
#armand #eben #mad #morin #pagan
  • Profile picture of the author Alex Mensah
    i hear you on that one ideasuniversity....
    they should definately provide different forms to get their msg across...
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  • Profile picture of the author Donald Truehart
    Someone on here tried it a week or so ago. Let's just say it turn out that good.
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  • Profile picture of the author Orkhan Ibad
    Because John Reese declared that video on sales letter is much more compelling than odinary sales letter. It is probably the same about pre-launch of product.
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  • Profile picture of the author marciayudkin
    Hear, hear!

    They are guilty of the fallacy that if MOST people in their audience prefer video, everyone does. That's not true at all, quite apart from the bandwidth issue.

    I hate gratuitous videos. I'm a fast reader and an impatient watcher. A video has to be extremely entertaining and not just a talking head to keep my attention at the computer.

    Marcia Yudkin
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    Check out Marcia Yudkin's No-Hype Marketing Academy for courses on copywriting, publicity, infomarketing, marketing plans, naming, and branding - not to mention the popular "Marketing for Introverts" course.
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    • Profile picture of the author Asher
      Originally Posted by marciayudkin View Post

      Hear, hear!

      They are guilty of the fallacy that if MOST people in their audience prefer video, everyone does. That's not true at all, quite apart from the bandwidth issue.

      I hate gratuitous videos. I'm a fast reader and an impatient watcher. A video has to be extremely entertaining and not just a talking head to keep my attention at the computer.

      Marcia Yudkin
      Fallacy? The last I checked, more people
      prefer to sit and watch vs sit and read.

      I don't speak for them but they've probably
      done their numbers and video outsells
      text.

      Though I do agree that it's a bummer for
      most people on slow connections. A link for
      "Slow connection? Click here for the text
      version" might help.

      ... then again, it will affect conversions.

      Asher
      Signature
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    • Profile picture of the author lipstickchick
      Ditto, I'm sure I miss a lot of the "latest, greatest" thing because I don't have the patience to sit through video. I was enthusiastic about a wordpress theme platform until I discovered all the set-up videos, faqs, etc were video only. Not going to do it.

      Originally Posted by marciayudkin View Post

      Hear, hear!

      I hate gratuitous videos. I'm a fast reader and an impatient watcher. A video has to be extremely entertaining and not just a talking head to keep my attention at the computer.

      Marcia Yudkin
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    • Profile picture of the author Melani
      Originally Posted by marciayudkin View Post

      Hear, hear!

      They are guilty of the fallacy that if MOST people in their audience prefer video, everyone does. That's not true at all, quite apart from the bandwidth issue.

      I hate gratuitous videos. I'm a fast reader and an impatient watcher. A video has to be extremely entertaining and not just a talking head to keep my attention at the computer.

      Marcia Yudkin
      /agree 100%

      Personally I'm not a huge video watcher and 9 times out of 10 if I end up on a sales page with only a video, I close it down. With a toddler running around behind me and 100 things on my mind, I don't have the time or the patience to sit through a 5, 10 or 20 minute video. ESPECIALLY the ones you can't fast forward though!

      Give me a worded sales page anyday. One that I can skim to see if it's something I'm interested in and then take the time to read it properly if it is.
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    • Profile picture of the author KenThompson
      Originally Posted by marciayudkin View Post

      Hear, hear!

      They are guilty of the fallacy that if MOST people in their audience prefer video, everyone does. That's not true at all, quite apart from the bandwidth issue.

      I hate gratuitous videos. I'm a fast reader and an impatient watcher. A video has to be extremely entertaining and not just a talking head to keep my attention at the computer.

      Marcia Yudkin
      Me too! I'm a fast reader, and I don't watch. I'm sure to be missing some great stuff. But
      video, slow talking, BS, banter, bad jokes and all the rest makes my mind melt.

      I can't take it, so I just don't bother to watch.

      These guys must know there's a percentage of people who like video, audio, or reading, and
      they probably don't like the other two as much.

      With their financial means, it's not like they can't cover all the bases.

      So it must mean they don't care who they alienate. Maybe they're just going with what they
      think the predominant flavor is which seems to be video.

      But, whatever...
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      • Profile picture of the author Tom B
        Banned
        Originally Posted by KenThompson View Post

        Me too! I'm a fast reader, and I don't watch. I'm sure to be missing some great stuff. But
        video, slow talking, BS, banter, bad jokes and all the rest makes my mind melt.

        I can't take it, so I just don't bother to watch.

        These guys must know there's a percentage of people who like video, audio, or reading, and
        they probably don't like the other two as much.

        With their financial means, it's not like they can't cover all the bases.

        So it must mean they don't care who they alienate. Maybe they're just going with what they
        think the predominant flavor is which seems to be video.

        But, whatever...
        I am not so sure they don't care who they alienate.

        I think it has more to do with the ability to control the sales process a lot more.

        You would see what I mean if you tried any heat maps on your sales pages. People scroll down to see the price, they scroll up to read a little, they scroll down, then up, then down.

        You get the picture. lol

        With video only, they have to watch and follow your sales copy. They can't skip ahead if you don't allow the controls on your video player to display.

        That means better conversions. Sure you will get some people complaining but you are still making more money because of the higher conversions.
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      • Profile picture of the author Kevin Riley
        Originally Posted by KenThompson View Post

        But
        video, slow talking, BS, banter, bad jokes and all the rest makes my mind melt.

        I can't take it, so I just don't bother to watch.
        Agree. Those who shoot these kinds of videos should be locked in a room with their own videos and forced to watch them ala Clockwork Orange style.

        There's no excuse for banter in a sales page video. Just laziness and an aversion to scripting first.
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  • Profile picture of the author Marakatapolis
    I watch videos SOMETIMES, but I hate wasting computer time watching videos when I can just download the Ebook version, email it to my smartphone and then read it in my free time.

    I have approx 8 hours a day to spend on my computer, I can't waste time watching videos when I should be working, much rather read the pdf later.

    Same with WSO's and training courses, sometimes I watch the video and sometimes I just take the ebook version with me on my phone and read it on the metro bus or some other time I am wasting time but can't get on a computer.

    The other problem with video, you have no idea what parts to skip if you already know it, or don't care. Much easier to do with the table of contents in an ebook, where you can skim through anything you don't need to spend time on. It's much slower trying to do that with video and sometimes impossible when the video is locked down like a frickin Fort Knox and you can't manipulate it. Sometimes when I can't skip through a video sales pitch, I will just stop it, close the page, and move on with my life.

    Sometimes I just don't have time for video... other times it's awesome and I enjoy it
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    • Profile picture of the author DaveManTheCaveMan
      Banned
      They probably figure if someone can't afford high speed they can't afford a $2000 course either..

      Moving the free line or not they're salesmen at the end of the day.
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      • Profile picture of the author Marakatapolis
        Originally Posted by DaveManTheCaveMan View Post

        They probably figure if someone can't afford high speed they can't afford a $2000 course either..

        Moving the free line or not they're salesmen at the end of the day.
        I have broadband cable modem by Comcast, but that doesn't mean I want to always spend time watching videos. I much prefer having a choice.
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  • Profile picture of the author alxdad
    i always preferred text over video- you can quickly cut to the chase & get right down to the main parts. thats a huge timesaver.
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  • Profile picture of the author sbucciarel
    Banned
    This is the new lazy man's way to market in my opinion. I live in the country and have dialup so I don't even try to watch videos. If a company doesn't provide a text version of sales letter plus pdf version of their product, I'm not interested in their product.
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    • Profile picture of the author magicedge
      Hi,

      Though new here, I'm far from newbie class. A tip for all from Stompernet.

      Do all presentations in 3 formats....even 4.

      1- Video
      2- Audio
      3- DVD
      4- PDF

      Satisfies everyone and not costly

      magicedge
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      • Profile picture of the author Tom B
        Banned
        Originally Posted by magicedge View Post

        Hi,

        Though new here, I'm far from newbie class. A tip for all from Stompernet.

        Do all presentations in 3 formats....even 4.

        1- Video
        2- Audio
        3- DVD
        4- PDF

        Satisfies everyone and not costly

        magicedge
        Have you tested this scenario?

        I have tested text against video. I have also tested many different hybrids of the two.

        The clear winner has been video. It controls the sales process to the point where I am making more sales. I will display text but only after the customer watches most of the video.
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  • Profile picture of the author BrianMcLeod
    It would be hard to argue with the notion of simply
    putting up an alternative PDF for folks to download...

    ...except that it's NOT hard to argue.

    I'm not suggesting that it isn't frustrating as a prospect.

    But can we all please put our Marketer hat on and set
    our Consumer hat to the side for the time being?

    Great.

    Now, why on earth would you want to alienate potential
    customers like that?

    Why would you want to leave that money on the table?

    There IS a reason. Who can guess what I'm getting at?

    It's a valid and salient point. So, give it shot...

    Why would you WANT to do it?

    I'll check back later and see if we're on the same...

    ...ahem, page.

    Best,

    Brian
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  • Profile picture of the author David Neale
    Originally Posted by ideasuniversity View Post

    The reason of my anger is that they only put video on their web pages explaining the products they are selling or offering. Why can't they at least put a pdf version of the video for other people like me who have slow connection and pay per bytes of internet access.
    Sales.

    Recently have been devoting a larger percentage of my time to video, mainly because of the impact the free Andy Jenkins videos had on me.

    My first idea was to create a great report on a topic and then create a video using the report as my narration. Not Good.

    A well written report sounded wooden and boring when used as a narration to a video. I realized that writing a video narration was a whole different animal and my research into that area began. BTW screenwriting is not the answer.

    If the "pros" simply provided a PDF or text version of their video presentation I'm sure it would be very innefective. To get the conversion they NEED you to watch the video, if they allow too many people to consume their pitch in a less effective form they shoot themselves in the foot.

    They could write a PDF or text version that IS created to make the sale but that would increase their costs and time to market considerably.

    I'm guessing a great sales letter costs more and takes a lot more time to produce than a good video.

    So to answer your question I think they don't provide those options by design. Yes the lose a few customers with slow connections and a dislike of video BUT they more than make up for that by INCREASED conversions from the majority of viewers.
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    David Neale

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    • Profile picture of the author butters
      I don't think he cares about it tbh, most of their products are limited in numbers, they get the traffic, they know they will sell out, so whats the point.
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  • Profile picture of the author Marakatapolis
    My only point was that they should provide BOTH video and print. Then you can reach EVERYONE who visits your salespage. Besides, my mother is about to go to a training school for medical transcription, don't want all the "video purists" to put her potential freelance career out the window before it even gets started
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  • Profile picture of the author PaulaC
    I'm not a fan of video in sales letters. I would much prefer to scan through the sales letter.

    Tony Robbins is another one who does this. He only uses video and high res stuff so on my fairly slow connection it takes up to two hours to watch it. I don't bother anymore.
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  • Profile picture of the author Vijay M
    Well, the logic might be that you have a captive audience who just have to sit through to read your message.

    But, putting on only a video, on a commercial, publicly accessible page, is a disaster waiting to happen. Am not about to explain it further and give people ideas.
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  • Profile picture of the author Mukul Verma
    It is 9:29 PM.....I dont even know where mt camera is, lets see how long this takes...

    9:35 PM...waiting for video to upload on youtube. My flip battery died, so had to find new batteries

    rant, while I am waiting of whats in the video. Video is a lot easier to make and upload. Having a written copy is a lot more work. I also agree that it helps build rapport with clients.


    Enjoy,
    Mukul
    (9:40 PM)
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    • Profile picture of the author Kevin Riley
      My apologies to those who don't like video. My sales pages are going more and more towards video. And, it's not - as one poster suggested - the "lazy man's way". It takes more work - if you want to do it right.

      I script out the video, shoot it, edit it to add notes, etc. It probably takes me twice as long with a video, compared to text copywriting. And then, some complain because they'd rather have a sales page (looking at the posts in this thread, one could jump to the false conclusion that it is the majority).

      So why do I do sales videos? Because, they convert. They make me more sales. And that is the bottom line - that is what determines whether to use text or video.
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      Kevin Riley, long-time Warrior living in Osaka, Japan

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  • Profile picture of the author Alvina Torres
    there's ways to download the video to your computer and then you can watch it in your own time...i don't think that's illegal. eben has most of his videos on his youtube page using something like keepvid you can download it quickly.
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  • Profile picture of the author Melani
    Originally Posted by Nathan Segal View Post

    It's pretty tough work to put one together, though, but the result is worth it. One thing that I really like about video is that you can watch the technique over and over again, until you get it. Sometimes video will demonstrate clearly what print cannot.
    Tutorial videos are a completely different thing to sales pitch videos in my opinion. If I purchased a product and it was video, I would watch them - after all, I was interested enough to buy so it's something I want to pursue.

    But if you're tying to actually sell to me, then 9 times out of 10 I won't watch a sales video.
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  • Profile picture of the author KenThompson
    Nathan and Kevin - thanks a lot for your insight. Yes, I know what you
    mean about scrolling up and down, etc. And I can see the rationale
    behind videos for control and conversions.

    Bottom line is conversions and sales. As always. Hmmm... got my mind
    going, here. lol.

    Actually, I have seen really excellent videos, and I've always wanted to
    know how to make them. I know perhaps it's best to outsource. But I'm
    a hands-on guy. I like 'doing stuff.' lol

    Any referrals for sources for making great videos?

    The coolest ones I've seen are fast paced, cool effects whizzing by... stuff
    like that. Where can I get those "whizzing by" graphics or effects.

    Can you guys point me in the right direction?

    Thanks!

    Alvina... wow.

    Oh, the comments you made... I mean. Cough... ahem...
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  • Profile picture of the author KenThompson
    Product idea time...

    How about a killer course that teaches how to make ultra killer videos... ??

    Anyone? Nathan? Kevin?
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    • Profile picture of the author Tom B
      Banned
      Originally Posted by KenThompson View Post

      Product idea time...

      How about a killer course that teaches how to make ultra killer videos... ??

      Anyone? Nathan? Kevin?
      I am not sure if you are calling me Nathan or not, Ken. If so, them those are fighting words!

      I was talking with Kevin Riley (who I like to call Sam) and he said he was coming out with a video course. I would jump all over that. If I have some time when it comes out I will definitely be signing up for Kevin's (aka Sam's) course.
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      • Profile picture of the author KenThompson
        Originally Posted by Thomas Belknap View Post

        I am not sure if you are calling me Nathan or not, Ken. If so, them those are fighting words!

        I was talking with Kevin Riley (who I like to call Sam) and he said he was coming out with a video course. I would jump all over that. If I have some time when it comes out I will definitely be signing up for Kevin's (aka Sam's) course.
        LMAO.

        A video course on making videos? That would be cool.

        Maybe someone throw a rock my way when it's out? Where is that
        guy, anyway? It would be nice if he could give us an idea about when
        it's gonna be out.

        Yo... Kev! Sam?
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    • Profile picture of the author Kevin Riley
      Originally Posted by KenThompson View Post

      Product idea time...

      How about a killer course that teaches how to make ultra killer videos... ??

      Anyone? Nathan? Kevin?
      Well. I hope it's OK for me to let the cat out of the bag, but the long awaited third Workshop here in the Warrior Forum is coming - and it's video production. Just waiting for Allen and crew to get something fixed up here at WF, then should be a go soon.

      Look for the announcements. I'm hoping we'll be ready to roll very soon.
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  • Profile picture of the author Barry Unruh
    I cannot comment from any testing I've done, but on one membership site I belong to, the number crunchers claim the video only page converts at a much higher percentage than a video and text page, or a long sales letter.

    It is not a choice of choosing who to satisfy, they are following their own testing, and seeing higher numbers of sales on both low priced items and upper end items.

    As they make a strong point to mention, though. You must always test. Just because it converts at a higher rate in their IM business, and some of their other niches, does not mean it will convert higher in every niche.

    While we can argue they are leaving money on the table, their numbers are arguing the opposite. They would be leaving money on the table with the other methods.
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  • Profile picture of the author mr2monster
    "I don't know the key to success, but the key to failure is
    trying to please everybody."
    - Bill Cosby
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  • Profile picture of the author NicholasX
    Originally Posted by Nathan Segal View Post

    Can't say I blame you for your angst, mate. I ran into the same issue in the US when I was using an aircard. $60.00 for 1 GB and it was so sloooooow.......
    Waw..that is super expensive.Here in Indonesia, I can get unlimited internet access for less than $30 and it's 100 Mbps, super fast. This is one of my reason why I love living in Indonesia
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  • Profile picture of the author Tim_Carter
    I hate it when videos just start on a sales page. All of a sudden a blaring noise if your speakers were up for some reason. I leave those pages immediately.

    On the other hand - and this is what I do - if the video is on the page and I can click a button to watch it I will if it interests me.
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  • Profile picture of the author Alvina Torres
    ken? I don't think they would have a problem with it...I mean unless embedding is disabled that means they don't want it going anywhere. I don't know just an idea. Also, eben has a bunch of videos on his blog for download too...and I recall some pdf's that were downloadable...let me go look...

    Also, if you just write them they probably would have some stuff to send...I get stuff all the time.
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  • Profile picture of the author Richnana
    Personally, I HATE VIDEO, the music is intrusive, especially if you are trying to look at it undercover. The people who present are so......................boring. They have not practiced the craft so they make the visitor endure their mistakes =, misquotes and they go on and on and on about their lives. We care, but we did not click to hear the sob story, we cliked to get to the good stuff. What works on paper does not fare too well live (video) give me a good book or ebook that I can curl up to and read at my leisure.

    i guess highlighters will be the next casualty of this modern message
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  • Profile picture of the author WhamSoft
    I watched some videos a while back from Hubspot, they provided me with a wealth of information and they also provided the information in pdf, video & audio versions.

    Some people like to watch t.v, some like to read books, some like to listen to the radio.

    Provide your sales copy (product, service) in multiple formats and let the consumer choose how they want it.
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    • Profile picture of the author marciayudkin
      it must mean they don't care who they alienate.
      That's right. For one thing, they couldn't care less that they're sticking a finger in the face of deaf people.

      Marcia Yudkin
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      Check out Marcia Yudkin's No-Hype Marketing Academy for courses on copywriting, publicity, infomarketing, marketing plans, naming, and branding - not to mention the popular "Marketing for Introverts" course.
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      • Profile picture of the author JayXtreme
        Originally Posted by marciayudkin View Post

        That's right. For one thing, they couldn't care less that they're sticking a finger in the face of deaf people.

        Marcia Yudkin
        I'm not saying it is right... but what if the product they are selling is a video series?
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  • Profile picture of the author JayXtreme
    Maybe there is a reason for it?....

    Maybe, just maybe... the whole process is designed to filter out people based on issues like this? : :

    Peace

    Jay

    p.s. pssssstt!.. Rule Number 1
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  • Profile picture of the author juzanobo
    Originally Posted by ideasuniversity View Post

    The reason of my anger is that they only put video on their web pages explaining the products they are selling or offering. Why can't they at least put a pdf version of the video for other people like me who have slow connection and pay per bytes of internet access. In south Africa where I live there is no monthly subscription for unlimited access to the net instead you purchase the Gigabytes needed for the month. I use four gigabytes for my internet access a month. This cost me approximately $111 per month. So I cannot afford to watch every Tom, Dick and Harry video on the net. Apart from that a lot of people might hate watching video.
    Please let them put pdf transcription of the sales letter on their web pages
    First, may we know what they've said in their sales pages? Did they put in there that you will only be getting a video/series of videos?

    Assuming that's what they've said, then by all means, it's all your FAULT you have purchased their products. Maybe their target market are peeps that love to get info. through vids.

    In any case, problems/issues/concerns regarding a product(s) purchased should be addressed straight to the product owners/creators.

    Just an honest opinion...
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  • Profile picture of the author Eric Graudins
    Sorry, but I refuse to invest any more of my time in watching long drawn out sales pitches interspersed with touchy feely interludes "sharing" the ups and downs of the private life of the presenter.

    If your research indicates that they are effective and result in more sales, then I would think that this would be only a short term effect in my opinion.
    I guess that time will tell.

    But I won't be wasting my time watching any of these forced time thieves, whose message can generally be summarised in a few paragraphs that take less than a minute to read. If you don't give me that option, I won't be buying your product.

    regards,
    Eric G.
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    The biggest benefit of the internet is that almost everything can be automated.
    The biggest curse of the internet is that almost everything can be automated.



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  • Profile picture of the author Brad Gosse
    Fact is since switching to 100% video on my blog traffic and commenting has grown faster than ever.

    The stats don't lie.

    Asking marketers who work on the cutting edge to cater to dialup or people who are otherwise bandwidth challenged is ludicrous.
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    • Profile picture of the author marciayudkin
      The stats don't lie.
      That's right. If all you're interested in is stats, then you can dismiss this entire thread.

      Believe it or not, though, there are alternate approaches to building an online business where the highest conversions do not run the show. That's not my #1 guideline in how I decide what to do - and I've been making a good living from my writing skills and marketing knowledge since 1981.

      Marcia Yudkin
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      • Profile picture of the author Tom B
        Banned
        Originally Posted by marciayudkin View Post

        That's right. If all you're interested in is stats, then you can dismiss this entire thread.

        Believe it or not, though, there are alternate approaches to building an online business where the highest conversions do not run the show. That's not my #1 guideline in how I decide what to do - and I've been making a good living from my writing skills and marketing knowledge since 1981.

        Marcia Yudkin

        I am paying for advertising and I need to give the majority of my target market what they want. I will never be able to please everyone and you can see that on this very forum. Damned if you do, damned if you don't.

        Stats are important because they tell you if you are connecting with the majority of your target market.

        It isn't about the numbers but about what those numbers represent.

        If my numbers tell me that more people are buying from video than more of my target market is connecting with me and my product.

        Why should I connect with less people by trying to please everyone? That is simply not possible.

        I am actually doing people more harm because I believe in my product and how it will help them.


        Disclaimer: this wasn't directed at anyone in particular.

        I still laugh at people getting so emotional over this stuff. If you don't like the way a product is sold then move on. You are not one of the majority the person is trying to connect with.

        Believe it or not but the world doesn't revolve around you. No one has to do anything because you jump up and down having temper tantrums.
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        • Profile picture of the author Eric Graudins
          Originally Posted by Thomas Belknap View Post

          If you don't like the way a product is sold then move on.
          Exactly.

          No one has to do anything because you jump up and down having temper tantrums.
          I don't think that anyone in this thread is having temper tantrums. Just expressing their points of view.

          chers,
          Eric G.
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          • Profile picture of the author Tom B
            Banned
            Originally Posted by Eric Graudins View Post

            I don't think that anyone in this thread is having temper tantrums. Just expressing their points of view.

            chers,
            Eric G.
            Maybe you missed my disclaimer.
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  • Profile picture of the author Vijay M
    Accessibility issues for hearing challenged people, and the millions target.com was sued for comes to mind.
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  • Profile picture of the author Thomas W
    I'm totally opposite. I get upset that a video wasn't created. I hate reading
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  • Profile picture of the author DamianLeon
    You can please some of the people, some of the time, but you can never please all of the people all of the time lol I do believe close captioning would help a lot of people out also of course- Damian
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  • Profile picture of the author NK
    I prefer the approach where a sales video is also accompanied by sales letter below. That way I can just skip the video to read it instead whenever I don't feel like waiting and watching.

    Even when you're on high speed broadband, you will still run into periods of time when connection is incredibly slow. There have been times when my broadband feels worse than a dialup. And this usually stays around for a few days, there have been cases when the connection was terrible for months.

    When someone is having a hard time watching your video for whatever reason, chances are they will just close the page if there is nothing else there that will let them know about your product.

    And they won't come back.
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