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Clickbank...YOU'RE A JOKE! (More lost sales and a clear reason WHY...)

by Nick Brighton
96 replies
As if it's not hard enough to make an affiliate commission? Now I find in one week the following:

1. First "check up" on my affiliate link, and it turns out that my referrals are not being tracked.

Clickbank don't bother to respond, yet the merchant who I am promoting is literally falling over themselves in apology.

Problem seemed to fix itself recently.

2. Second check up after I've just sent an email promo out to a list of nearly 500 people (that cost alot to acquire and are highly responsive), and this time, it turns out that my sales are being tracked...

...sadly however, it's not MY affiliate ID that is being tracked for my referrals.

So there goes a few hundred pounds of ad spend, where my commissions have basically been pissed away to some skanky affiliate who seems to have hijaked my account, links or server info (god knows how) and is taking all the profits that I worked damn hard for.

Goodbye Clickbank. You're a joke.
#blood #clickbank #man
  • Profile picture of the author Sylvia Meier
    It's funny you say that, just today I said the same thing. Enough Clickbank, and I pulled my product from the marketplace, deleted it right outta the bloody account and put it up with $7 secrets instead. I would rather deal with my own refund issues (never had one yet anyways) then have to deal with CB and their crap and affiliates not getting paid for work they have done.
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    • Profile picture of the author David
      Hi Sylvia, what is $7 secrets?
      is it a replacement for clickbank?
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      • Profile picture of the author indexphp
        Originally Posted by David View Post

        Hi Sylvia, what is $7 secrets?
        is it a replacement for clickbank?
        It is a script that allows you to give 100% Commissions on products. You do that so people will be motivated to sell your product (for the 100% Commission) and you get buyers on your list.
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      • Profile picture of the author Sylvia Meier
        Originally Posted by David View Post

        Hi Sylvia, what is $7 secrets?
        is it a replacement for clickbank?
        It's an automated script that allows affiliates to be paid instantly for their efforts directly to their payal accounts no waiting.

        It doesn't have to be given at 100% commission, in fact both of mine that are currently using it are set at 50% which means the affiliate gets every second sale to their paypal account, and I get the other ones to mine.

        I only recently started using it because of Kevin Rileys PCL course which I just completed, but I would also rather pay the lower fees and get my money now then deal with the hassles of CB.

        Hope that helps,
        Sylvia
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    • Profile picture of the author Nick Brighton
      Originally Posted by Sylvia Rolfe View Post

      It's funny you say that, just today I said the same thing. Enough Clickbank, and I pulled my product from the marketplace, deleted it right outta the bloody account and put it up with $7 secrets instead. I would rather deal with my own refund issues (never had one yet anyways) then have to deal with CB and their crap and affiliates not getting paid for work they have done.
      You wouldn't be the only one.

      Anybody know how my aff links are being stolen like this? Surely it would require someone has access to change my webpages, right?
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      • Profile picture of the author Steven Fullman
        Originally Posted by Nick Brighton View Post

        You wouldn't be the only one.

        Anybody know how my aff links are being stolen like this? Surely it would require someone has access to change my webpages, right?
        Or they could all, en masse, swap your hoplink for theirs.

        Sounds too fishy, Nick. All may not be well in CB land.
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  • Profile picture of the author indexphp
    I don't really like Clickbank all that much either. Most the products are jokes, too.
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  • Profile picture of the author havplenty
    Originally Posted by Nick Brighton View Post

    As if it's not hard enough to make an affiliate commission? Now I find in one week the following:

    1. First "check up" on my affiliate link, and it turns out that my referrals are not being tracked.

    Clickbank don't bother to respond, yet the merchant who I am promoting is literally falling over themselves in apology.

    Problem seemed to fix itself recently.

    2. Second check up after I've just sent an email promo out to a list of nearly 500 people (that cost alot to acquire and are highly responsive), and this time, it turns out that my sales are being tracked...

    ...sadly however, it's not MY affiliate ID that is being tracked for my referrals.

    So there goes a few hundred pounds of ad spend, where my commissions have basically been pissed away to some skanky affiliate who seems to have hijaked my account, links or server info (god knows how) and is taking all the profits that I worked damn hard for.

    Goodbye Clickbank. You're a joke.
    Sorry to hear about your problems with Clickbank. But have you thought about creating a product of your own and launching it in clickbank. This way you'll make some money from every sale made.
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  • Profile picture of the author Melkor
    SQL injection attack on the tracking server* you're using would do it, but if that's the case you're not the only victim, such attacks are usually bot-driven and widespread.

    However, to find the specific point in the clickstream where your traffic is hijacked is the job of a specialist like Ben Edelman or someone equipped with a packet log analyzing tool to determine where the substitution happens. If you can get Ben on the case so much the better, his credibility is high enough, but any unix sysadmin geek you know should be able to do it. (Don't look at me, I know just enough to be dangerous)

    *assuming you're not direct-linking but using a cloaking service or stat-tracker program to hide you affiliate links. If Clickbank itself is compromised, we're all completely screwed.
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  • Profile picture of the author HeySal
    I was featuring a clickbank product on my blog and the owner of the product emailed me to tell me to use my affiliate link because he was getting direct sales that were supposed to be going to me - the problem is that I WAS using my affiliate link. I have no clue how much I lost. I just took my own product off there, too. They were taking chunks of money out - four bucks here, seven there, and I couldn't get an answer to my questions about what the money was being taken for. I had problems with CJ as well and finally dropped them off, too. It's hard to trust any of the affiliate programs any more. Share a sale is being honest as far as I can tell, but then the vendor is a member of my site and he emailed me once to tell me thanks for doing a good job and I went to my account and no sales were listed. Once I told him, they started showing up suddenly and have been okay since? hmmmm.

    Guess it's time for people to just start buying their own tracking equipment and giving the corporations the boot.
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  • Profile picture of the author imaddict
    That sucks man. Next time you do a promo contact the merchant and ask them if you can mirror their page on a different domain (with noindex, nofollow to avoid duplicate content issues) and ask them if you can HARDCODE the affiliate link into the page. That way, if someone from your list buys then you'll be sure to get your commission.
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    • Profile picture of the author Nick Brighton
      Originally Posted by Steven Fullman View Post

      Or they could all, en masse, swap your hoplink for theirs.

      Sounds too fishy, Nick. All may not be well in CB land.
      Lol, unlikely...particularly as this is a completely NON teccy type crowd.

      Originally Posted by Melkor View Post

      SQL injection attack on the tracking server* you're using would do it, but if that's the case you're not the only victim, such attacks are usually bot-driven and widespread.

      However, to find the specific point in the clickstream where your traffic is hijacked is the job of a specialist like Ben Edelman or someone equipped with a packet log analyzing tool to determine where the substitution happens. If you can get Ben on the case so much the better, his credibility is high enough, but any unix sysadmin geek you know should be able to do it. (Don't look at me, I know just enough to be dangerous)

      *assuming you're not direct-linking but using a cloaking service or stat-tracker program to hide you affiliate links. If Clickbank itself is compromised, we're all completely screwed.
      My links are cloaked AND encrypted at a high level...so I still can't see how they can do this?

      Originally Posted by imaddict View Post

      That sucks man. Next time you do a promo contact the merchant and ask them if you can mirror their page on a different domain (with noindex, nofollow to avoid duplicate content issues) and ask them if you can HARDCODE the affiliate link into the page. That way, if someone from your list buys then you'll be sure to get your commission.
      Good idea, will have to see if they will do this for me (big company, not just some guy promoting a parrot feeding guide).
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      • Profile picture of the author Melkor
        Originally Posted by Nick Brighton View Post

        My links are cloaked AND encrypted at a high level...so I still can't see how they can do this?
        That would be because the attack is on the cloaking/encryption server itself, not on the link you're promoting. You cloak your link as usual, send out the cloaked link as usual, and someone clicks through as usual, but unknown to you, on the tracking server your link has been replaced with someone else's so the tracking cookie that gets dropped through the link you're promoting belongs to someone else.

        Either that, or all your list managed to get themselves infected with spyware/theftware/scumware like Zango that overwrites any and all affiliate cookies with their own at the point of sale. Which is highly unlikely.

        Or it could be something else entirely - you made a typo when encrypting the link. Or the merchant you're promoting has had their salespage hijacked and the affiliate in question has a javascript on the merchant's page that stuffs the affiliate's cookie. Or the merchant him/herself is engaging in a bit of creative affiliate shafting by using javascript to cookie-stuff his own affiliate link (at random, every 20th sale, every third sunday) to keep the affiliate commissions down.

        Plenty of places along the clickstream from an user clicks through your link and arrives at the clickbank order page where the click can be compromised without it being Clickbanks' fault. To find out exactly where though is a job for someone who really knows what they're doing.
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  • Profile picture of the author Dan Briffa
    Oh dear, i was going to launch a product on clickbank, is it such a good idea now? Do they often screw up?
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    • Profile picture of the author Nick Brighton
      Originally Posted by Dan Briffa View Post

      Oh dear, i was going to launch a product on clickbank, is it such a good idea now? Do they often screw up?
      There's a new thread about this at least once a week. I'd consider shopping around, cuz affiliates are wising up this BS.

      The sad thing is, merchants don't see the problems on a macro level, so as usual it's a bureaucracy that is hard to make your anger and frustrations heard...let alone resolve the issue.

      They can't say it's out of their control either...you don't see other aff networks having their affiliates screwed like CB does, and does little to resolve it.

      In fact, REAL affiliate networks (unlike CB's Mickey Mouse approach) actually have things like dedicated affiliate managers...that tells you something doesn't it?

      Guess I better go ahead and get that product created and host it on a REAL network, instead of promoting vendors products on Dickbank, I mean Clickbank.

      I know it's not THEM stealing my money (at least I presume it's not), but still, how many more problems does it take to actually put proper security measures in place to protect the hand that feeds?

      Makes me laugh...
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      • Profile picture of the author matthewd
        Originally Posted by Nick Brighton View Post

        Guess I better go ahead and get that product created and host it on a REAL network, instead of promoting vendors products on Dickbank, I mean Clickbank.
        HAHA, that caught me off guard
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    • Profile picture of the author Kay King
      Didn't CB recently announce it was going to be adding some enhanced features (features other sites have had for ages)? I remember back when they finally updated their site (about two years too late) and there were similar complaints then.

      We always assume CB is a company with employees for customer service, etc - but do we KNOW that? Does anyone here know the CB setup or those running it? Are we dealing with one or two people running the business? I've wondered but never found the answer to that question.
      The lack of good customer service and the failure to upgrade the system frequently makes me think that may be the case.

      The few times I've sent a question, I've received - after several days - a stock answer unrelated to the question. Many post their emails are not answered, etc. Some of the practices (raise number of credit cards required to be paid, draining accts with dormant acct fees, etc) are unusual and petty for a thriving business. CB remains popular because it pays affiliates directly. No other reason.

      I sure wish there was a site like Amazon for downloadable products!

      kay
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      • Profile picture of the author doylesoft
        Originally Posted by Kay King View Post


        We always assume CB is a company with employees for customer service, etc - but do we KNOW that? Does anyone here know the CB setup or those running it? Are we dealing with one or two people running the business? I've wondered but never found the answer to that question.
        The lack of good customer service and the failure to upgrade the system frequently makes me think that may be the case.
        From what I heard, they have a humble medium sized office in Idaho. I'm a publisher and they've been good to get me checks in the past. If I don't like something, like Clickbank not releasing my check, I call them. Simple as that. I call them and they get the job done.

        I hope Clickbank can quickly address all the affiliate concerns because it sounds like a huge ongoing problem. They are easy to find. They have a blog and they are on Twitter. This is all very strange; especially at a time when they are working hard to become an "inside out" company. They have always kept to themselves but they are coming out of their shell asking the Internet community what they can do for publishers and affiliates.

        I'm just a little publisher among thousands, but there has got to be a way to get Clickbank's attention and get this turned around.
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    • Profile picture of the author keyaziz
      Originally Posted by Dan Briffa View Post

      Oh dear, i was going to launch a product on clickbank, is it such a good idea now? Do they often screw up?
      Me too! And I already have one on there.

      I think though now with this realisation of clickbank I would prefer to have my own setup as opposed to relying on something like clockbank, paydotcom...but not sure I want to deal with customers, refunds etc.

      Hmmm what to do what to do?
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  • Profile picture of the author hong1121
    I still can't see how they can do this
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    • Profile picture of the author Jason Moffatt
      Taking your product off of Clickbank is probably the most horrendous decision anyone could make as a vendor.

      Listen, I understand if you have some problems or things don't seem right. And if you want to go use PayDotCom or another service that's great. But for the life of me I can't figure out why anyone would willingly take their product out of the marketeplace.

      1. It costs you nothing to keep it in there
      2. You'll get more traffic and JV's perusing through there
      3. You'll have more exposure, and build more leads.
      4. You don't have to do jack!

      Is it perfect?

      Apparently not. But the fact that you don't have to do jack shit while it's in there is GOLDEN!

      Seriously people. It makes sense if you want to use another affiliate system to sell your product, but DON'T remove it from Clickbank.

      Just set up your new system and focus your efforts there. But just leave the Clickbank version alone! Set it up on another landing page if you need to, but deleting it from the marketplace is a bad, bad, bad move money wise.
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      • Profile picture of the author Nick Brighton
        Originally Posted by Jason Moffatt View Post

        Taking your product off of Clickbank is probably the most horrendous decision anyone could make as a vendor.

        Listen, I understand if you have some problems or things don't seem right. And if you want to go use PayDotCom or another service that's great. But for the life of me I can't figure out why anyone would willingly take their product out of the marketeplace.

        1. It costs you nothing to keep it in there
        2. You'll get more traffic and JV's perusing through there
        3. You'll have more exposure, and build more leads.
        4. You don't have to do jack!

        Is it perfect?

        Apparently not. But the fact that you don't have to do jack shit while it's in there is GOLDEN!

        Seriously people. It makes sense if you want to use another affiliate system to sell your product, but DON'T remove it from Clickbank.

        Just set up your new system and focus your efforts there. But just leave the Clickbank version alone! Set it up on another landing page if you need to, but deleting it from the marketplace is a bad, bad, bad move money wise.
        Actually that's a great point...for merchants certainly. Makes no sense to remove a product, but at the end of the day, I'm coming from the angle of the affiliate so this is kinda a different topic.

        In fact, if you're a merchant, I'd slam that baby all over the aff networks (it's amazing how few merchants look outside CB)...and you know what? If every merchant actually DID use multiple networks then perhaps the affiliates would have more choice in which network ther choose to associate with to promote that product.

        Just like the CPA type merchants are on ALL the CPA networks (well, the big guys anyway) because they know there are more affiliates that are exclusively using one or two of the networks from a list of thousands.

        So, yeah, go put your stuff on more, but don't take it down. The affiliates will end up deciding which network is trust worthy and you'll make money either way.
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        • Profile picture of the author Jason Moffatt
          Exactly Nick.

          I wasn't referring to you, but it appeared a few were looking at this from the viewpoint of the vendor or being the product owner. In which case it would be crazy to remove the product.
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          • Profile picture of the author keyaziz
            ok, so for putting a new product on there...would it be ok to do that or do you think its best to set up home somewhere else to begin with..I mean when one has more money to put their product all over affiliate networks...I have a new product in the new year coming out and wanted to put it on clickbank..I am wondering if I should start on something else now though..if affiliates are being put off by it.

            Thanks for the advice.
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            • Profile picture of the author Nick Brighton
              Originally Posted by keyaziz View Post

              ok, so for putting a new product on there...would it be ok to do that or do you think its best to set up home somewhere else to begin with..I mean when one has more money to put their product all over affiliate networks...I have a new product in the new year coming out and wanted to put it on clickbank..I am wondering if I should start on something else now though..if affiliates are being put off by it.

              Thanks for the advice.
              You'll still get affiliate sales if you do things right, but they will all probably be coming from the same scamming guy ;-)

              Ok, I'm getting a little exaggerated here, but still, it's a real problem. I'd put it up there because they are cheap and easy, but I'd also be prepared to have your product ripped off if it does well and further more, I'd expect fewer and fewer "serious" affiliates promoting your stuff as CB screws with more people's livelihoods...

              ...he says with a choked up voice and a gentle tear rolling down his screwed up face ;-)
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              • Profile picture of the author keyaziz
                Originally Posted by Nick Brighton View Post

                You'll still get affiliate sales if you do things right, but they will all probably be coming from the same scamming guy ;-)

                Ok, I'm getting a little exaggerated here, but still, it's a real problem. I'd put it up there because they are cheap and easy, but I'd also be prepared to have your product ripped off if it does well and further more, I'd expect fewer and fewer "serious" affiliates promoting your stuff as CB screws with more people's livelihoods...

                ...he says with a choked up voice and a gentle tear rolling down his screwed up face ;-)

                awww..

                This sort of thing is so frustrating, because I have put a lot of time and effort into producing a quality product and well.. figured I wouldnt have to worry about where I was placing it as such..guess I am going to have to take some time to seriously consider my options...I didnt put all this work into my product for it to look bad or get messed up by clickbank..so I guess I might have to place it somewhere else or set up my own....ho hum..more thinking and more work!
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                • Profile picture of the author multimastery
                  ClickBank eats up your commissions too if you aren't earning fast enough in earning payout threshhold. They eat it up as some sort of account maintenance fee. I know a lot of people like ClickBank but I don't think I want to fool with them.
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  • Profile picture of the author Neil S
    I started promoting through another network a couple days ago. See how it goes.
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  • Profile picture of the author Sylvia Meier
    I understand your point J-Mo about not removing it, but since I don't get pretty much any traffic from CB affiliates anyway, I really don't care. In a few days it would drop off the marketplace anyway because no sales are coming through it. I have it on quite a few other networks that it is selling just fine on so I see CB being the problem. I moved to Mobi-pocket (Non-american version of Kindle) and have had it picked up by a ton of distributors and are making sales off of those sites.
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  • Profile picture of the author Steven Carl Kelly
    I have just one product I'm promoting from the CB marketplace, and it has a miserable conversion rate. Any products I promote by anyone else convert at a significantly higher rate than the CB product. I only keep promoting the CB product because all of the traffic is organic and free, and I use it as a baseline -- sort of "if the other products ever get as bad as the CB product, then I know it's time to look for other products".
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  • Profile picture of the author indexphp
    Clickbank is good when you're the vendor, but not so much when you're the affiliate (since the tracking isn't working properly).
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    • Profile picture of the author Lance K
      Originally Posted by Garrett Aren View Post

      Clickbank is good when you're the vendor, but not so much when you're the affiliate (since the tracking isn't working properly).
      Well, if it ain't good for the affiliates, it won't be good for the vendors forever.
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  • Profile picture of the author Mike Hill
    Hmmm... seems like I should consider moving the rest of my products to PayDotCom.com

    Mike Hill
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  • Profile picture of the author BizBooks
    just make sure that the vendor isnt changing the cookie on you...

    also, if someone has adware, the cookie can be hijacked "legally" (techniclaly speaking)....
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  • Profile picture of the author Yankabilly
    Wow what NIGHTMARES looks like we lose no matter what we do. Lord whats the world coming to. My son is just starting out and it's hard enough as it is without worrying about getting paid.

    Must be someone out there with enough money willing to create a place that works for everybody. I mean they would clean up just on their part plus everybody would go there to sell there products.

    Hey, just an idea, My Dads Broke... He can't do it. How About any of you.
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  • Profile picture of the author Platinum Matt
    CB... If there is an issue, please sort it.

    Constant threads like this are NOT good for business. Yours or mine.

    Side note: I LOVE Clickbank. But they ain't perfect.
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    • Profile picture of the author strategic
      Yes, Clickbank it THE most frustrating affiliate program I have dealt with in 5 years.

      It is so simple for everyone to become or collect affiliates, such a great concept.... BUT.. lousy reporting, weird tracking, and I dont think many small time IM affiliates are ever able to GET their commission cheques due to them.

      I have waited for years to collect a couple of hundred dollars because there are not enough varieties of credit cards used to buy products on my affiliate links... this is a disaster when you consider that 99% of online shoppers would use PayPal nowadays, and that form of payment is not counted as one of the credit card forms of payment that they need minimum # of before they release your funds.... WTF?:confused:

      And then the $5 they deduct from your account every 14 days really has hairs on it!!! Every time I get a couple of hundred dollars in commissions, they slowly but surely suck it all back out of the account again.

      So far it has proven impossible for me to get even one payment from them, but I have launched a new campaign on all my Squidoo lenses, in the hope that the sheer volume of activity will finally crack that nut.

      But Oh boy, I wish someone would set up a system as SIMPLE for new people to become affiliates of a product.... but it would be even better if the affiliates actually get paid! :confused:
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      • Profile picture of the author Sid Hale
        Affiliate Marketers,

        Originally Posted by strategic View Post

        So far it has proven impossible for me to get even one payment from them, but I have launched a new campaign on all my Squidoo lenses, in the hope that the sheer volume of activity will finally crack that nut.

        But Oh boy, I wish someone would set up a system as SIMPLE for new people to become affiliates of a product.... but it would be even better if the affiliates actually get paid! :confused:
        Do this...

        go to Google and search for... "powered by Rapid Action Profits"

        Include the quotes in your search.

        If you sell to a particular niche, include additional keywords related to that niche.

        The home page is typically the sales page. It may have a link to their affiliate signup at the bottom, but if not... it is normally something like http://domain.com/affiliates.php

        You'll get paid directly by the customers for "x" percentage of your sales. You won't have to accumulate a balance of sales/commissions. You get paid on the second sale and every nth sale after that (depending on the commission rate the merchant has set up).

        If you do a mailing to your list and include a link for a RAP product, you'll get money into your Paypal account that day (assuming you make at least 2 sales), and probably for 3 - 4 days to come.

        No minimum sales balance, no waiting for 2 weeks, or until the 15th of the month following the date of sale, etc.

        (hint - use the same 'nickname' when signing up for these products. It'll make everything easier)
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        • Profile picture of the author Haltingpoint
          Originally Posted by Sid Hale View Post

          Affiliate Marketers,
          You'll get paid directly by the customers for "x" percentage of your sales. You won't have to accumulate a balance of sales/commissions. You get paid on the second sale and every nth sale after that (depending on the commission rate the merchant has set up).
          And based on my chat with Sid...it appears that this is a huge win for us merchants as well because we never handle the affiliates cut...it just goes directly to them (although I'm still a bit foggy on how RAP actually SPLITS the transaction that way...).

          This apparently means that you don't need to do any 1099s at the end of the year for your affiliates.
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  • Profile picture of the author Jeffery
    Here are two very different methods to resell a CB (ClickBank) product:

    1. Contact the product owner directly and ask if there is an alternative to CB.
    Note: Many product owners utilize more than one affiliate program and some even have their own affiliate program. Most will be more than happy to assist you with honest affiliate marketing.

    2. Contact the product owner and make a offer. Outright buy X amount of copies of the product at a reduced price and provide the download link to the product from your own site.

    Personally I do both, but in fact prefer #2 for many reasons:

    The main reason is security. The second reason is support.

    About security. The product is on my secure dedicated server. My own customized autoresponder delivers a customized email with a customized link to download the product. The short of it is the server will only accept a connection from the customized link from within the customized email! Wherein the link does not originate from within the email the user receives a secure web page with polite instructions to contact support.

    About support. The Support Staff requires the buyer's PayPal Transaction I.D. and PayPal Email Address. This serves as verification and protects our customer as only the customer should be privy to the information. In the event of a refund request we require that the customer complete a short form and the refund is issued within 60 minutes. The information from the form is collected and archived in the event of a serial refunder and/or PayPal dispute.

    Jeffery 100% :-)
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  • Profile picture of the author BizBooks
    Always try to use your own domains that .htaccess forward to your hoplink instead of giving a hoplink URL- for this reason and many others!
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  • Profile picture of the author Charann Miller
    That doesn't make me feel too comfortable, just shows you can never be complacement and put all of your eggs into one affiliate provider. I'm starting to handle more of my own business but it makes me nervous to lean more towards Paypal, you don't want to end up having your profits evaporating if they turn to custard. Anything can happen.
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  • Profile picture of the author Christopher R Everson
    Sounds like you gave up pretty easily, on something that may not have been clickbanks fault to begin with.
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  • Profile picture of the author Chris Lockwood
    I don't know what's up, but every time I test one of my products with a CB affiliate link, it shows the proper affiliate getting credit, and I keep seeing affiliate sales of my stuff coming in.
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  • Profile picture of the author Fabian Tan
    Here's the bottom line: the tracking is inconsistent due to various factors. Who cares whether it works on my end? If it isn't working on say 20% of my potential customers' computers, I'm losing money. Your profits can be $1 million, but you will be losing close to $250k in this scenario due to lousy tracking.

    Great for product owners, but they lose out in the end too because disgruntled affiliates stop promoting the products after a while. The free money stops.

    Does it come with the territory? Maybe.

    Fabian
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  • Profile picture of the author Tony X
    The only reason I'm with CB right now is because of two reasons.

    One...I get paid on time.

    And two...there are a ton of products to promote.

    The products I promote aren't on any other affiliate programs, which sucks for me.

    As of right now, I'm trying to get commissions from a guy on PDC. It's pissing me off, too.

    The guy is on CB, too. I was trying to see if my I could get better stats with PDC.

    He better pay up soon or he'll lose a good affiliate. I've brought him some great sales!!!!

    I think in the end, you will have to pick your poison. You can get paid on time, even though you will miss a ton of sales or repeatedly ask for the commissions you've earned.
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  • Profile picture of the author callmestrip
    There isn't a way for people to highjack the product creators account is there? I have a product on there and I do not want this shit happening to me.
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  • Profile picture of the author Doug Simons
    so who carries better products than clickbank
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  • Profile picture of the author GeorgR.
    we have those threads every two weeks now.

    "Great", Clickbank!

    by the way..several months ago i had a known marketer promote one of my products on his list.

    As someone else in this thread wrote..i got 100% of my vendor share, the affiliate didnt get SQUAT.

    On the other side, my *affiliate* sales suck, so i am not surprised anymore.
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  • Profile picture of the author Haltingpoint
    Jason brings up a great point, but here's the question I have...

    I'm launching a new product soon. This will actually be my first info product ever so I don't have anything setup from a previous product.

    CB was a no-brainer for me as a vendor but what other networks should I consider in addition to CB? Also, is it as simple as setting up a separate landing page for those other networks?

    I guess I'm wondering how to decide which network/payment processor to use off of the primary landing page as I will be marketing this site myself as well. I guess CB could work as the primary one since I'm not an affiliate and wouldn't have affiliate issues that others seem to have.
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  • Profile picture of the author Tsnyder
    If you take all the negative stories you've ever read
    about Pay Pal and multiply that feeling by 100, that's
    how I feel about Click Bank.

    Since it appears to be okay to reference male appendages
    in this thread I'll just say I'd rather slam mine in the door than
    deal with Click Bank.

    I've run a LOT of money through Pay Pal and never had
    a single glitch or problem of any kind.

    TO J-MO: I hear you man... but at some point you have to
    think that what's good for your affiliates is good for you. As
    more and more CB affiliates become disgruntled that will reflect
    on the vendors... fair or not.

    Tsnyder
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    • Profile picture of the author LEAPresearch
      Sounds a lot like what Paypal is now going thorugh. They've just opened their "Mexican" operation. Mexico "requires" you to have a Mexican bank account and to do business in "pesos." Now, they say this is to preclude "money laundering." However, I've opened an account at ScotiaBank where my funds will enter in pesos, where I will then transfer to my Citi bank in San Diego. and convert back into dollars. Why are they forcing me to break their law? I don't want my funds based on "pesos." what a ripoff!
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      • Profile picture of the author Jagged
        Is anyone noticing the same with paydotcom? Maybe on a lesser scale? Is it isolated to just clickbank?

        What other options are out there that are like clickbank...I know of one or two...there's got to be more.

        Has anyone had any experience with pepperjamnetwork,
        fairly new...a CJ / Share-a-sale type of affiliate program?
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    • Profile picture of the author LEAPresearch
      There used to be a well used technique where you didn't actually send prospects directly to the vendor's sales page. There was an "intermediate" stop and I'm not talking about a squeeze page.

      Anyone remember and would like to remind the rest of the technique?
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    • Profile picture of the author coachmike
      I just recently had one of my affiliates report to me the same problem about the link not tracking properly. I had no idea what was going on and came here looking for answers.

      Boy, this place never disappoints! Thanks for the info I've learned. I'm still not quite sure what to tell the affiliate right now.

      But, I know for sure that I'll be adding a PayDotCom option for my affiliates!
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      • Profile picture of the author Makabongwe Maseko
        Not just when I was thinking of transferring my products from Paydotcom to clickbank just for the number of affiliates I can get from Clickbank. Esshhhh...
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  • Profile picture of the author Markus Wahlgren
    To the people of the IM world:

    Yes, this is important stuff. I see fishy stuff going on in my acount too.

    For example, the program I am promoting has added my AdWords conversion tracking to their sales page,a s many do. And it shows up conversions - but not in Clickbank! Hmmm. It sold relly well, consistently for a few days, and then it came to a screeching halt - nothing. Still the same quality targeted paid traffic with reported conversions in AdWords, but no sales showing up on CB.

    Scam or not, if we want change, this is the forum to do it. As previous posters say: if we make the switch Clickbank will sing or change.

    This is a call to take action. We can do it.

    Mr Allen Says, with your forum you can make a real change: If "all" CB merchants here add their products to Click2Sell.com or PayDotCom.com as well and post it in a sticky "The ClickBank Switch" thread, things will start happening.

    You voted for Change and won - Can you do it again? (Yes we can!)
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    • Profile picture of the author Haltingpoint
      Originally Posted by Markus Wahlgren View Post

      Mr Allen Says, with your forum you can make a real change: If "all" CB merchants here add their products to Click2Sell.com or PayDotCom.com as well and post it in a sticky "The ClickBank Switch" thread, things will start happening.

      You voted for Change and won - Can you do it again? (Yes we can!)
      Oh how I wish changing things online were that simple. I highly doubt the WF members make up a significant enough chunk of CBs user-base, or their revenue, to make much of a difference.

      Now a concentrated by top bloggers in the affiliate space on the other hand...well, that might just generate enough awareness to generate some kind of formal response on the matter from them.
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  • Profile picture of the author bigtop26
    ThanK you very much for being that to my attention. I kept writing clickbank about why I was not getting any commission to. They wrote back with some crap about I have to do this and I had to do that. Well No more. I'm moving on too.

    Thanks
    bigtop26
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  • Profile picture of the author coreytucker
    as a merchant it cannot hurt you to have your product up. But as an affiliate im moving away from CB, new products im promoting from now on are with paydotcom or someone else.
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    • Profile picture of the author Hamida Harland
      My Clickbank sales are way up this month - I do believe they still have tracking problems, but if you're promoting the right products Clickbank are still ok. Also consumers are becoming more careful with their money, and the same crappy review sites that worked a year ago aren't working so well now.

      Paydotcom & Click2sell unfortunately are no competition so I'll be sticking with CB for some time yet.
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  • Profile picture of the author Norma Holt
    Never did like Click Bank. My affiliate companies wire my commissions direct to my bank and there are no hassles with cashing their cheques or waiting months to get them. That happened when I first started out but not now. There are other ways and happier marketers to show you.

    God bless

    Norma
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  • Profile picture of the author activetrader
    Originally Posted by Nick Brighton View Post

    As if it's not hard enough to make an affiliate commission? Now I find in one week the following:

    1. First "check up" on my affiliate link, and it turns out that my referrals are not being tracked.

    Clickbank don't bother to respond, yet the merchant who I am promoting is literally falling over themselves in apology.

    Problem seemed to fix itself recently.

    2. Second check up after I've just sent an email promo out to a list of nearly 500 people (that cost alot to acquire and are highly responsive), and this time, it turns out that my sales are being tracked...

    ...sadly however, it's not MY affiliate ID that is being tracked for my referrals.

    So there goes a few hundred pounds of ad spend, where my commissions have basically been pissed away to some skanky affiliate who seems to have hijaked my account, links or server info (god knows how) and is taking all the profits that I worked damn hard for.

    Goodbye Clickbank. You're a joke.
    Sounds like a nighmare came true. I don't understand how that could work if you plug your affiliate link if your e-mail, why aren't your sales tracked?
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    • Profile picture of the author davenavarro
      I don't understand why Clickbank is still around, the way they gouge you on the fee side.

      e-junkie works just fine for me.

      Dave
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      • Profile picture of the author Thomas
        Originally Posted by davenavarro View Post

        I don't understand why Clickbank is still around, the way they gouge you on the fee side.

        e-junkie works just fine for me.

        Dave
        Clickbank and E-Junkie are not the same kind of company: E-Junkie is a shopping cart - you still use PayPal, Clickbank, or some other payment processor.

        Tommy.
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  • Profile picture of the author Stuart Turnbull
    Hi

    I have one eBook I sell through ClickBank (working on another at the moment), I don't think I've had any affiliate commission problems but I have a couple of big JV partners who generate multiple sales with autoresponder promotion and it is obvious that a small but significant percentage of buyers substitute their own hoplinks thus stealing my affiliates commission.
    This is not a problem for me as I still get my share.
    Any suggestions on how to stop this?

    Stuart
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  • Profile picture of the author amentajo
    I always hear how great Clickbank is but dont see it. LOL.
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  • Profile picture of the author garyv
    Maybe I missed this somewhere - but how could you tell that some other affiliate was making your sales?
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  • Profile picture of the author trueclickerdotcom
    I'm glad I found this site. Can't believe how many bad affiliate programs there are out there. Any of you superaffiliates out there interested in being part of a new program with 50% commission to start and two tier please pm me. You guys seem like the cream of the crop and I look forward to hearing from some of you
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    • Profile picture of the author Haltingpoint
      Originally Posted by trueclickerdotcom View Post

      I'm glad I found this site. Can't believe how many bad affiliate programs there are out there. Any of you superaffiliates out there interested in being part of a new program with 50% commission to start and two tier please pm me. You guys seem like the cream of the crop and I look forward to hearing from some of you
      Seriously? Wrong place for this sort of advertisement.

      Although as I'll be needing to advertise for affiliates as well in the very near future, can someone kindly confirm the appropriate location to post this sort of thing? If we have a special warrior rate is it appropriate to submit as a WSO?
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  • Profile picture of the author Kelly Verge
    Official word:

    The affiliate (if any) associated with any ClickBank sale is determined by an automated customer tracking system. Any decision made by this system is final and not subject to petition or debate. Though we believe our tracking system to be more fair and accurate than any alternative, we make no representation regarding the ability of the system to track any specific customer, for any specific length of time.
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  • Profile picture of the author Jason Fenty
    This is why I quit being an affiliate and became a publisher. Much more profitable if you can recruit affilates well.
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  • Profile picture of the author viryabosmith
    To think i was just about to join their programme, and now, i'm reading all this. Phew!!!!!!!!!!!
    ***PS I just love this Forum.
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  • Profile picture of the author RebeccaL
    I've virtually given up on Clickbank, in fact I dont think I have one site anymore promoting Clickbank products. Its just not worth it.. its just a shame as some of those products convert very well but if Im not getting paid what is the point..
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  • Profile picture of the author IMChick
    Scammers and thieves are hard at work.

    This may be part of your problem. http://www.warriorforum.com/main-int...s-problem.html
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  • Profile picture of the author askloz
    What browsers were people using when they noticed these problems?

    Cos I was gonna suggest perhaps if it were FF3, it could be something with the new fire fox upgrade updates.
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  • Profile picture of the author goindeep
    I recently had a prod on CB. When i took it off, i asked CB if they could let my affiliates know so they would no longer promote non existent products. the lady said, no they could not but that they where working on software to autmatically send out emails with any product changes and cancellations etc. She then said they affiliates are responsible for tracking their own links daily.

    Basically its a typical sales scenario. where they can get away with not paying they will.

    Does anyone know of or use a great tracking tool which will track sales too and can you give a min review?

    Cheers
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  • Profile picture of the author Sid Hale
    Hey Kelly,

    Everyone seems be willing to post an opinion, but (since no one else asked), I have to wonder if they are reading the other opinions posted...

    You said...
    "Official Word"
    The affiliate (if any) associated with any ClickBank sale is determined by an automated customer tracking system. Any decision made by this system is final and not subject to petition or debate. Though we believe our tracking system to be more fair and accurate than any alternative, we make no representation regarding the ability of the system to track any specific customer, for any specific length of time.
    Can you give any more specifics? Where did you get this? Is it formally posted somewhere?

    I ask, because it has a ring of truth, and could, in fact, be the root cause of the problem.
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  • Profile picture of the author Travelingboy
    Banned
    [DELETED]
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    • Profile picture of the author Max Ramocsai
      I've really had enough with ClickBank and have basically stopped actively promoting them altogether. This is exactly the reason why I've just launched my weight loss eBook with Click2Sell.

      Also, I think the fact that Niche Blueprint launched on PayDotCom is a sign of things to come.
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      • Profile picture of the author Anthonyaa
        Why did you say that you had enough with clickbank, what experience did you have?
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  • Profile picture of the author Paul Ponna
    A few folks have stated that they are apprehensive in listing their products on Clickbank.

    Unless you are a big-time marketer with huge contacts (most aren't), I highly recommend you list your products on ClickBank. I know several marketers who will not even look at promoting your product if they don't know you and if you have your own affiliate setup unless you have a trusted JV broker in place.

    The trust issue is big as several merchants have been known to not pay the commissions to their affiliates in in-house setups. Plus, it's easy and standardized to promote CB products too. Just use your own setup for higher-priced products.

    The in-house 1ShoppingCart etc. software are great but only if you have built up enough contacts who will trust that you will send out payments. This might work great when launching a new product but after the initial couple of weeks or so, the affiliate activity will dry up. CB will allow the momentum to carry forward for months on end.

    - Paul
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  • Profile picture of the author MisterMunch
    I think Clickbank is great!

    Newbies. Do not get scared of the postings here. I have never experienced any trouble. Tracking is instantly, you do not have to get approved and the publishers give a lot of bank to their affiliates.

    Sure, you have to make a few sales to get the check. That should only be seen as motivation. This is not a hobby. Its a proffession.

    One time I did not recieve a check. Probably because I had just changed appartment. I sent them an email, they instantly replied and shortly after I recieved a new check.

    Clickbank is a great marketplace with good (and crappy) products. Research before you pick the one you will be promoting. Either buy it or check out the reviews. (Most reviews are promotions, so you have to read through the lines)
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    • Profile picture of the author Enquirer
      I was feeling cheerful and hopeful until I read all this. I've just started promoting a CB product with articles/squidoos. I wonder if I'm wasting my time and effort? I'll continue with this one product - a bit less keenly - and have a look at paydotcom and click2sell.
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      • Profile picture of the author MisterMunch
        Originally Posted by Enquirer View Post

        I was feeling cheerful and hopeful until I read all this. I've just started promoting a CB product with articles/squidoos. I wonder if I'm wasting my time and effort? I'll continue with this one product - a bit less keenly - and have a look at paydotcom and click2sell.
        Keep working promoting CB products with articles. It works.

        Work "Keenly"!

        Nobody talks bad about paydotcom. I have 100 dollars stucked in there because one publisher never paid me. Maybe he is dead or he lost his internet connection, I don't know, but unlike Clickbank, on paydotcom the publisher is the one paying you, not the service.
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        • Profile picture of the author Enquirer
          Originally Posted by MisterMunch View Post

          Keep working promoting CB products with articles. It works.

          Work "Keenly"!

          Nobody talks bad about paydotcom. I have 100 dollars stucked in there because one publisher never paid me. Maybe he is dead or he lost his internet connection, I don't know, but unlike Clickbank, on paydotcom the publisher is the one paying you, not the service.

          I suppose you're right-ish about that. It was mainly the talk about money being tied up and never being paid out that set me off in a near panic. I'll keep punching with the CB product I'm promoting, look for others in those two other places and also look for good products on CB. Have a mixed bag and see which is better for me to use.
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  • Profile picture of the author Theresa_wahm
    I just checked one of my blogs that I just submitted an article on....and the link to the affiliate product on my blogs were gone. Everytime I click on the site from clickbank...it shows error. I'm glad I found it now...before I wasted more time trying to promote the product that no longer exists! Actually I might make a new thread about this to warn others. Please check your links!
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    • Profile picture of the author MisterMunch
      Originally Posted by Theresa_wahm View Post

      I just checked one of my blogs that I just submitted an article on....and the link to the affiliate product on my blogs were gone. Everytime I click on the site from clickbank...it shows error. I'm glad I found it now...before I wasted more time trying to promote the product that no longer exists! Actually I might make a new thread about this to warn others. Please check your links!
      Products get cancelled. That is not clickbank's fault. You should always look for alternatives for backup if you have a website with enough traffic.

      Why is nobody in this forum defending ClickBank? I have never experienced any wrong with them. They pay my food and half my rent. I guess I am not the only one.
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  • Profile picture of the author cashflow08
    I agree. Clickbank has been very fishy lately. I've been getting no sales for a week, then five or 6 in a day, then no sales for two weeks and the same again. they sould treat their affiliates as their number one priority, they're the ones making them the most money. I think everyone should pull all their aff links down at a set time, and see how quickly CB buck their ideas up then
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  • Profile picture of the author AndyBlackSEO
    In order to sell a product on clickbank, does it have to be a downloadable product, such as software or an ebook, or can you sell memberships to a website there? in order for people to set up and account and use the system within your website?

    Thanks

    Andy

    p.s. - Sorry, i'm not wanting to hi-jack the thread, just thought that there's a lot of Clickbank people posting in here.
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    • Profile picture of the author Enquirer
      I think that if anyone wants to check the efficiency of CB for themselves they could sign up as an affiliate for a certain product. Don't promote it. Give the purchase price to a friend and ask them to buy it with their credit card. See if you are credited with the sale.

      I would do this myself but I am short of cash at the moment. Come to think of it, I don't have any friends either. Certainly none I would trust with my money.
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  • Profile picture of the author milamber
    Well what are you guys using instead of this clickbank joke?
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    • Profile picture of the author Kay King
      Why is nobody in this forum defending ClickBank? I have never experienced any wrong with them.
      We don't work for Clickbank - they provide a service that we use. If the service isn't working properly to track sales, we will find alternatives to use.

      It's not a matter of "defending" - it's tracking/testing links to see IF CB is properly crediting sales. If all your sales are credited, you don't have a problem. If they aren't - you could be missing payment for the other half of your rent.

      If you've never used CB, you don't know until you are using it and getting sales whether there is a problem for you or not. Vendors (sellers) of products are getting paid for sales - it's the affiliates who are noticing problems of not being credited/paid for all the sales they make.

      CB has been unresponsive. If this continues, high selling affiliates will use other affiliate sites and vendors will see a decrease in CB sales. If there's a logical explanation, CB should be actively explaining what's going on.

      kay
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  • Profile picture of the author twannahiga
    Sorry to hear of your bad luck with clickbank...an idea for next time might be contacting your merchant and getting their permission so you can mirror their home page on a domain of your own and paste the raw affiliate link code into the page. You'll be sure to get your commmision that way, hope this assists!
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    • Profile picture of the author John Sullivan
      There have been various posts about the recent potential problems with CB. As a merchant you would probably want to have your products listed for the large number of affiliates, as an affiliate you need to check your results and perhaps look at other affiliate programs.
      The results seem to be very strange at times with CB.

      John
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  • Profile picture of the author Michael Franklin
    Consider this common scenario.....

    Visitor visits your Clickbank affiliate link.

    Visitor is on the fence about your product but signs up for email list on sales page (Very common!)

    Visitor gets followup autoresponder email after clearing cookies or on another computer and then decides to purchase product clicking on purchase link in e-mail.....

    RESULT - NO COMMISSION

    So it may be that you are losing sales because of factors beyond your control!
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