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Verified PayPal account closed - Got it back after several days
I had been using PayPal for my online transactions for a few years through my VERIFIED account. During the entire span of my account with PayPal, I never had any dispute over any transaction and none of them violated any PayPal rule. My PayPal account was first limited on 3 January 2012 for adding/removing of multiple cards and was closed on 4 January 2012 during my phone conversation with your executive. I received a mail saying I was a "security risk" to your system without assigning a reason. I believe it to be an arbitrary decision by your company/executive as no valid reason was given.
I had been using virtual credit cards for single-use generated through my bank account. I was legally entitled to use all the cards that I had linked to my PayPal account.
During my conversation with your executive, I was asked to add a card. I tried to add a debit card to my account as I do not currently have a credit card (the reason why I had been using virtual credit cards for payments). The debit card that I was trying to link to PayPal had been successfully linked to my Google Wallet account. I was not able to add the said card to my PayPal account despite several attempts. I was always taken back to the account overview page without being shown any error message. Subsequent to this, my account was closed without assigning any reason or giving me any opportunity to fulfil the requirements to continue using PayPal services.
I have tried emailing them. I keep receiving template answers. No one seems to be reviewing my account. How can I get my PayPal account back?
UPDATE: PayPal has restored my account after I sent out emails to various departments and executives. Lesson learnt: Do not use pre-paid cards or one-time credit cards with PayPal.
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