Putting subscribers through autoresponder?

by 10 replies
12
I'm curious, who sets up there autoresponders to send an email series to every new subscriber and who just captures emails to broadcast emails whenever they choose? Thank you.
#main internet marketing discussion forum #autoresponder #putting #subscribers
  • Banned
    I've been wrong before, but my guess is that at least 99% of regular autoresponder users do that.

    Personally, I avoid broadcasts whenever possible, for a big variety of reasons, including but not limited to these ...

    (i) It's very rare that I want everyone on a list to get the same information at the same time, regardless of how long they've been there and where they are in the series;

    (ii) Subscribers in many niches have told me in the past that they don't like "obvious broadcasts" because (a) they interrupt continuity, and (b) they make the sender look more like a marketer and less like a trusted provider of valuable information;

    (iii) It interfers with "subscriber expectation". It's really important, when opting people in, to set their expectations, and tell them exactly what they're going to receive and when. This dramatically increases open-rates and click-through rates. Sending "broadcasts" makes that very difficult;

    (iv) To me, it feels like "being in a hurry" and "aiming for quick sales" - exactly the things I like to avoid, because I earn far more in the long run by avoiding that.

    Key concept: interrupting continuity with an obvious promotion of something is really a much bigger deal than many people realise.

    It makes you look desperate to sell, and to many subscribers, understandably, that comes across very negatively and ruins your credibility and their trust.

    The people who imagine that isn't a big deal are typically those to whom open-rates of 25%/30% are acceptable, perhaps partly because they have little awareness of customer perception of - for example - passing off a commissionable product-launch as "news".
    • [1] reply
    • I use both broadcasts and a pre-written autoresponder
      sequence for most of my lists.

      They each have their own strengths and weaknesses
      and I choose whichever combination helps me to achieve
      the campaign objectives.

      Broadcasts are great for sending timely messages and
      autoresponders are useful for giving the subscriber a
      pre-planned experience.

      Dedicated to mutual success,

      Shaun
      • [ 1 ] Thanks
      • [2] replies
  • For most people, a combination of both is the way to go.

    Alexa makes some good points in post #2.

    I will add that a major advantage of an AR series is that all of the people get the messages. When you do a broadcast today with your list of 500. Those 500 are the only ones who see it.

    So 3 months from now when your list is 2,000. If you want to direct your subscribers attention to that product/service again, you must broadcast it out to the list again. Now you have sent the same content to 25% of your list again.

    Broadcasts are better for time sensitive stuff than general information or recommendations that will likely be just as relevant 6 months from now as they are today.
  • If I am sending a course or if you are going on the freebie list .. a series .. to a point.

    If it is a JV or Affiliate list, there will be enough of a series to get the general information out but broadcast is the main thing.

    Most AR allow to send a broadcast out to a single list or list 1.. 3.. 7 and not your list database alone.
  • An "auto-responder" is an email address with a bot at the other end that answers emails sent to it. That is why it is called an "auto-responder." It has nothing to do with ezine subscriptions. It is a technology that disappeared almost entirely in the nineties.

    Ezines have also almost disappeared due to the spam problem. They are certainly not common among actual online businesses.

    This is 2012. Get with the program. Do you see an ezine subscribe box on Google.com, Yahoo.com, eBay.com, Twitter.com, Facebook.com or ANY other player? Do you see them on ProFlowers.com, Cars.com, Schwans.com, ReMax.com or any minor player?

    Do you see them ANYWHERE except scam and spam web-sites? I can only think of one site that isn't a scammer or spammer who still uses an opt-in ezine as part of his marketing efforts. He is a famous author. As a marketer, he is very small potatoes. You probably have never even heard of him.

    The only list that matters is the customer list.

    If auto-responders or even ezine opt-in marketing still worked, then every major player would use them. None do. That's not because the multi-million (and often multi-billion) dollar companies hire stupid people. It's because they are annoying, used mostly by spammers and scammers, and simply don't work!
    • [3] replies
    • Your internet connection must be limited to the point of not seeing a lot of sites. There are plenty of reputable sites that use follow up marketing.

      I guess the entire DOE, in your mind, is just a bunch of losers, spamming their way to obliteration.

      Those big players do not use an opt in because they have different methods of collecting your information and manipulating it to their profit.

      A little "secret" .. those likes on face book may make you feel better but they are not for your benefit. Every time you like something you are just targeting the type of ads Face Book will present to you.

      Those that say the "only" profitable email list is a buyers list are those who do not have the marketing ability to profit from any other type of list.



      • [ 2 ] Thanks
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    • Can I get some of what you're smoking? The players you mention grab your email address whenever you want to use something on their site. They don't need an opt-in form.

      Need an example: Check out Groupon. They ask for your email in step 2. Signup for Twitter or Facebook. When you signed up for WF, did you give them your email address?

      The money has always been in the list and will always be in the list. How one chooses to use it is up to them.

      Your right about one thing. It's 2012. Get with the program.

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