What is up WF offliners. Stopping by for a look-see

35 replies
I haven't been around for a while. Got sort of burned out with the same old same old here. Thought I'd poke my head in and see what's happening since the big Freelancer acquisition.

Who is still active around these parts?

What kinds of fun "offline" (still hate this term after all these years... it's just "marketing agency") stuff have you been getting into lately?
#looksee #offliners #stopping
  • Profile picture of the author kenmichaels
    Originally Posted by MichaelHiles View Post

    I haven't been around for a while. Got sort of burned out with the same old same old here. Thought I'd poke my head in and see what's happening since the big Freelancer acquisition.

    Who is still active around these parts?

    What kinds of fun "offline" (still hate this term after all these years... it's just "marketing agency") stuff have you been getting into lately?
    Most of the good ones have flown the coop ... or just do a quick drive bye.

    Not much happening in this forum, less and less each month.

    Only a few people left that are worth paying attention to.

    - My fun is ... and always will be ... Sales
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    Selling Ain't for Sissies!
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  • Profile picture of the author DABK
    It's a shrinking forum, the questions seem to stay the same.

    Originally Posted by MichaelHiles View Post

    I haven't been around for a while. Got sort of burned out with the same old same old here. Thought I'd poke my head in and see what's happening since the big Freelancer acquisition.

    Who is still active around these parts?

    What kinds of fun "offline" (still hate this term after all these years... it's just "marketing agency") stuff have you been getting into lately?
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    • hey Michael,

      good to know your out and about!

      some say the offline, is not as good.

      I was gone for awhile, and came back, yet it all seems the same to me.

      water cooler talk about selling, marketing, etc..,
      but, good feedback from many members.

      Ewen had a good thread awhile back, keeping people threaded to his sales riddle, the "tipping point"
      I think it was called that.

      - seems I am getting more offers from everyone's list, more often.
      even though the "experts" say, have a relationship and build value, with your tribe, don't sell too often.

      I am doing mobile, video, social... and took your advice
      on a thread post of yours (marketing agency, and "project manager")
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  • Profile picture of the author AmericanMuscleTA
    Howdy!

    I'm still rockin' the 3D self-mailers.

    Seems most of the people are interested in online media. :-/
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    David Hunter | Duke of Marketing
    www.DukeOfMarketing.com
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  • Profile picture of the author tryinhere
    I was never a big player here, and although I rarely post in this (or any section) anymore, I still read and enjoy learning from the people here posting almost everyday. Just sometimes I feel that I learn more by just reading and understanding, a bit like two ears one mouth, and where possible dive in and give some feedback, but mostly things have been covered well before I read the forum.
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    | > Choosing to go off the grid for a while to focus on family, work and life in general. Have a great 2020 < |
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  • Profile picture of the author clawHAMMER
    I was absent from here for about 5 yrs and started swinging by here about 6-8 months ago.

    Definitely isn't what it used to be around here that's for damn sure.

    I don't know where everybody is hanging out anymore but it certainly isn't here like the old daze.

    Very few intriguing threads anymore either.

    You best just stay on your sailboat and sail the Mexican Riviera Michael, you're not missing anything around these parts nowadays., sad to say.
    Signature

    ~"We cannot direct the wind but we can adjust the sails."
    ~"Never say never cause you never know!"
    ~"Yes, there are two paths you can go by, but in the long run there is still time to change the road you're on." - Led Zep

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  • Profile picture of the author bob ross
    When I saw your picture on the post I immediately figured it was a spammer bringing up an old thread. Like others have said, you're not missing much at all.
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  • Profile picture of the author mjbmedia
    well there isn't much scope for new exciting things, so of course theres going to be a lot of repeat topics, it's not like this area of marketing is cutting edge like AR or anything .

    It would be interesting to hear what the most cutting edge piece of work is that's been done and delivered successfully to a client from people on here .

    Id wager a mobile APP will be about tops with maybe the odd exception. Nothing wrong with that just interesting to see
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    Mike

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    • Profile picture of the author MRomeo09
      I was just asking about you the other day, wondering how you were doing.

      The shine is off, and people are dropping like flies. So yeah, the forum is slow, and drying up. Some people are out there quietly making some money. But yeah, the forum is pretty boring for the most part. Rarely does it go beyond, how do I get my first client.

      Hope all is well with you.
      Signature
      We do not have to become heroes overnight. Just a step at a time, meeting each thing that comes up ... discovering we have the strength to stare it down. - Eleanor Roosevelt

      Your opinion of yourself becomes your reality. If you have all these doubts, then no one will believe in you and everything will go wrong. If you think the opposite, the opposite will happen. It’s that simple.-Curtis Jackson- 50 Cent
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      • Profile picture of the author mak25
        Originally Posted by MRomeo09 View Post

        The shine is off, and people are dropping like flies. So yeah, the forum is slow, and drying up. Some people are out there quietly making some money. But yeah, the forum is pretty boring for the most part. Rarely does it go beyond, how do I get my first client.
        Perfectly stated. Those that had something useful to add are gone. Long gone.
        Those that are still around probably see the same old tired threads. Yawn.

        Gone are the debates. Gone are the useful pieces of information to help people.

        Gone, baby, gone.
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  • Profile picture of the author MichaelHiles
    Man, that's unfortunate. Not unexpected though. I got sort of burned out with all the silly peacocking and the huckster, shuck and jive tripe that passed off as genuine marketing consulting advice - most of which lacked a major fundamental... your business clients only care about one thing - getting more leads and customers.

    Lots of salesman noise for sure... plenty of tricks and old school sales schlepping and selling low-quality services to tiny microbusinesses that I always called the low hanging mom & pop fruit.

    But little by way of sustainable meat and potatoes. It was very difficult to engage in any meaningful discussions about inbound marketing, content marketing, lead generation, etc... for more substantial clients. Everyone wanted to hustle roofers and hair salons for a couple hundred bucks. Don't get me wrong, small business is good money. But mid-market business is infinitely better money.

    Like the neighborhood bar that never changes the music in the jukebox, it's the same ol' drunks day in and day out.

    Eventually you're going to become one of them, or leave.
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    • Profile picture of the author clawHAMMER
      Originally Posted by MichaelHiles View Post

      Man, that's unfortunate. Not unexpected though. I got sort of burned out with all the silly peacocking and the huckster, shuck and jive tripe that passed off as genuine marketing consulting advice - most of which lacked a major fundamental... your business clients only care about one thing - getting more leads and customers.

      Lots of salesman noise for sure... plenty of tricks and old school sales schlepping and selling low-quality services to tiny microbusinesses that I always called the low hanging mom & pop fruit.

      But little by way of sustainable meat and potatoes. It was very difficult to engage in any meaningful discussions about inbound marketing, content marketing, lead generation, etc... for more substantial clients. Everyone wanted to hustle roofers and hair salons for a couple hundred bucks. Don't get me wrong, small business is good money. But mid-market business is infinitely better money.

      Like the neighborhood bar that never changes the music in the jukebox, it's the same ol' drunks day in and day out.

      Eventually you're going to become one of them, or leave.
      Yep, I'll drink to that statement.

      Right on the money.

      Pretty much sums it up.

      After taking a hiatus from this forum for about 5 yrs and recently checking back in the past 6 months or so, I guess instead of stopping by here every couple of days thinking I just MIGHT miss something 'new and improved', maybe I'll start swinging by every month or so and MAYBE I'll be surprised.

      Maybe

      Stranger things have happened but I won't hold my breath.

      I think the best days around here are days gone by.
      Signature

      ~"We cannot direct the wind but we can adjust the sails."
      ~"Never say never cause you never know!"
      ~"Yes, there are two paths you can go by, but in the long run there is still time to change the road you're on." - Led Zep

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    • Profile picture of the author mjbmedia
      Originally Posted by MichaelHiles View Post

      But little by way of sustainable meat and potatoes. It was very difficult to engage in any meaningful discussions about inbound marketing, content marketing, lead generation, etc... for more substantial clients. Everyone wanted to hustle roofers and hair salons for a couple hundred bucks. Don't get me wrong, small business is good money. But mid-market business is infinitely better money.

      Like the neighborhood bar that never changes the music in the jukebox, it's the same ol' drunks day in and day out.

      Eventually you're going to become one of them, or leave.
      So, start such a thread now and we will join in, cos Im with you on that Id like higher level threads and discussions on more lucrative clients and strategies to deliver to them .

      Of course such threads can be more difficult to start etc as you have to lay out the specifics of the clients current situation and where theyre heading to make it of any value to you and others else its just a generic 'try PPC, do social media, blah blah blah' responses
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      Mike

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    • Profile picture of the author MRomeo09
      Originally Posted by MichaelHiles View Post

      Man, that's unfortunate. Not unexpected though. I got sort of burned out with all the silly peacocking and the huckster, shuck and jive tripe that passed off as genuine marketing consulting advice - most of which lacked a major fundamental... your business clients only care about one thing - getting more leads and customers.

      Lots of salesman noise for sure... plenty of tricks and old school sales schlepping and selling low-quality services to tiny microbusinesses that I always called the low hanging mom & pop fruit.

      But little by way of sustainable meat and potatoes. It was very difficult to engage in any meaningful discussions about inbound marketing, content marketing, lead generation, etc... for more substantial clients. Everyone wanted to hustle roofers and hair salons for a couple hundred bucks. Don't get me wrong, small business is good money. But mid-market business is infinitely better money.

      Like the neighborhood bar that never changes the music in the jukebox, it's the same ol' drunks day in and day out.

      Eventually you're going to become one of them, or leave.
      That's the key to real success in this business. Knowing your value and demanding it from the marketplace. Generally most "consultants" can only handle 20-40 clients at a time, so you have to choose do you want clients who can pay you $300/mo, or ones that can pay you $10k a month. I chose to go after the $10k a month clients.

      There's this huge thread about the best $1k+ transaction value businesses. http://www.warriorforum.com/offline-...ustomer-2.html

      That thread is just completely off base. It's focusing on the wrong things. My posts in the thread were more about finding the best businesses to target, rather than worrying about the business they were in. I'd much rather deal with a $10M a year plumber than a $400k a year roofer. Even if the plumbers average job is a $400 job versus a $10k job.

      The funny thing is people are already scared to talk to business owners. If you're going to bother, and you're going to have to push past fear anyway, isn't it better to work with clients who can afford to pay you $100k a year than ones who will struggle to pay you $2-3k?

      I'm "retired" now anyway, so I only post when I'm bored.
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      We do not have to become heroes overnight. Just a step at a time, meeting each thing that comes up ... discovering we have the strength to stare it down. - Eleanor Roosevelt

      Your opinion of yourself becomes your reality. If you have all these doubts, then no one will believe in you and everything will go wrong. If you think the opposite, the opposite will happen. It’s that simple.-Curtis Jackson- 50 Cent
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      • Profile picture of the author MRomeo09
        Originally Posted by kemdev View Post

        Notice that there are never any topics about how to help small businesses. Nothing about building sites for them, building exposure, setting up funnels, managing PPC campaigns, etc... It's almost always about "how can I make a sale" rather than what you actually need to do for the client. It's a shame, really.
        That's one of the worst parts about this forum. I see so many people trying to make sales who don't have the ability to meaningfully help their clientele. I believe in the opposite approach, how can I learn enough, be valuable enough that my clients on average will realize a $200k improvement in their business. Because I know if I do that, it will be much easier to get them to pay me $20k. 95% of online marketing providers are nothing more than complete ripoffs for their clients. And the ones who are really good, don't take on clients as it's much more profitable to do it for themselves.

        Originally Posted by mjbmedia View Post

        So, start such a thread now and we will join in, cos Im with you on that Id like higher level threads and discussions on more lucrative clients and strategies to deliver to them .

        Of course such threads can be more difficult to start etc as you have to lay out the specifics of the clients current situation and where theyre heading to make it of any value to you and others else its just a generic 'try PPC, do social media, blah blah blah' responses
        I had stuff about it all over the forum. I just compiled it in one place. http://www.warriorforum.com/offline-...r-clients.html

        Hopefully that will help some.
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        We do not have to become heroes overnight. Just a step at a time, meeting each thing that comes up ... discovering we have the strength to stare it down. - Eleanor Roosevelt

        Your opinion of yourself becomes your reality. If you have all these doubts, then no one will believe in you and everything will go wrong. If you think the opposite, the opposite will happen. It’s that simple.-Curtis Jackson- 50 Cent
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  • Michael, nice to see you pop in. I always enjoyed reading your insightful posts, they were a wealth of knowledge. I too will add my name to the list of people who think that the forum has become repetitive and redundant. HOWEVER, for all those lamenting the good ole days of the WF (myself included), then let us start some interesting threads and raise the level of discussion here once again.

    Anyone have any good ideas?
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  • Profile picture of the author kemdev
    Notice that there are never any topics about how to help small businesses. Nothing about building sites for them, building exposure, setting up funnels, managing PPC campaigns, etc... It's almost always about "how can I make a sale" rather than what you actually need to do for the client. It's a shame, really.
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  • Profile picture of the author iAmNameLess
    Yeah same stuff but that's how it always has been. Forums go in cycles, but I think since Freelancer reorganized the forums on the forum index, and put the offline forum further down it has decreased in activity by about 50-60%. At least a decrease in new posts and threads.

    Not very much value contributed anymore but that has more to do with the people who contribute, contribute on more advanced topics and it's never as sexy as making XX,XXX/mo in 30 days.
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  • Profile picture of the author Social Guy
    I Joined this forum in 2011 and started my business early 2012. I'm now a two person company with two extra freelancers working about 20 hours a week each. Every now and then I check back but I do not get as much 'inspiration' as I got in early 2012.

    I thought it had something to do with me, working day and night and growing my business.. I got a lot of inspiration from this place and really helped kickstarting my business but find it difficult to give back (not a native English speaker/writer) so try to catch a nice thread when it's possible.
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  • Profile picture of the author Rus Sells
    Here's the thing guys.

    I do agree with Micheal and Romeo on several points, especially about the fact that there's not much if any discussion about meaningful services and how to prefect and offer those, and many other topics.

    However, every one starts somewhere and I'd venture to say that for most here that somewhere is at the bottom and just starting out and because of this they have limited experience.

    We all have to cut our teeth, and for most here going after MrRomeo's ideal client is 1000% out of the question, myself included when I was just starting out and I'd been a business man successfully for many years but not in the internet marketing space.

    Threads that are consistently popping up asking how to land/sell/convert business to clients are a symptom of a problem that should be rather obvious.

    It has nothing to do with the service they are offering because there will always be a local business that needs one of the myriad of services any of us can offer.

    Personally I'm in the roofing space because it's a no brainer choice for me as I'm a retired roofing contractor.

    I have roofing companies that are doing 8-10+ million a year in sales and I have roofing companies that barely get 1 million a year in sales. The one thing I don't do and I'm not implying any one else here does this, is judge their value based on their sales.

    Many of them are in completely different phases and places in their business and while I charge for my services I don't disqualify any one just because they aren't as large as other clients I could go after.

    I look for other things to know if it's a good fit for myself and them.

    Deciding on a course of action that fits their goals and budget is what I do so I can help them whether they are a 1 million a year company or a 10 million a year company.

    The one thing I can absolutely agree with is MrRomeo's statement about not being proficient enough in a service to make it meaningful to a client. That scares and worries me for their clients!
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    • Profile picture of the author MRomeo09
      Originally Posted by Rus Sells View Post

      Here's the thing guys.

      I do agree with Micheal and Romeo on several points, especially about the fact that there's not much if any discussion about meaningful services and how to prefect and offer those, and many other topics.

      However, every one starts somewhere and I'd venture to say that for most here that somewhere is at the bottom and just starting out and because of this they have limited experience.

      We all have to cut our teeth, and for most here going after MrRomeo's ideal client is 1000% out of the question, myself included when I was just starting out and I'd been a business man successfully for many years but not in the internet marketing space.
      Is it though? Why exactly do we have to start from the bottom? I suppose I just don't agree with the idea that you have to break your head against bottom feeders in the marketplace. Of the roofers in any major city, 80% of them are just going to do enough to get by. They might do $200-500k a year in business. Of that, they are probably making $50-125k a year in profit. However, how much can they really afford to pay you of that money, and can they really handle more business? Versus the roofer who is already doing some marketing but is not the top dog in their marketplace, doing $1-5M a year, with 2-5 crews working. They can afford to pay you, they can handle the increased work, and they will be patient beyond the first 90 days.

      From my experience, it's easier to sell to people who already marketing. The bottom feeder mom and pop stores just churning along making enough money for the owner to be comfortable are MUCH harder to sell to, and MUCH harder to keep. From my experience it's actually easier to sell to someone who isn't a 1-2 man shop who has multiple crews, who is already doing marketing. And that's the real key to success- if you want to have greater success selling your services, don't be an evangelist trying to convert people who aren't interested in what you're selling, target only people who are already spending money on marketing. You're 3-4x more likely to be able to close them.

      So I'm sorry I just don't agree with your assertion that people should start from the bottom. I think you're more likely to find success when you work with clients who can afford to pay you, and are already spending money on marketing.

      I also think you're more likely to succeed when you can charge an appropriate amount for your services. Personally I only took a handful of clients for less than $1k a month, that was never my thing. I prefer clients who are happy to pay me $2k+ a month for my services. The right companies will happily pay well if you can deliver(you can deliver right?)

      So let me ask you, what is harder about selling to a middle of the road roofing company with 2-3 crews versus the owner operator with his one crew? Other than your comfort level, why is it easier to squeeze $400/mo out of someone who makes $50k a year than it is to squeeze $1k a month out of someone making $300k a year?
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      We do not have to become heroes overnight. Just a step at a time, meeting each thing that comes up ... discovering we have the strength to stare it down. - Eleanor Roosevelt

      Your opinion of yourself becomes your reality. If you have all these doubts, then no one will believe in you and everything will go wrong. If you think the opposite, the opposite will happen. It’s that simple.-Curtis Jackson- 50 Cent
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      • Profile picture of the author Rus Sells
        I don't disagree with you and by "bottom" I meant just starting out. Every one starts somewhere bro.

        It just comes across in your posts that any one who isn't targeting prospective clients like you do are failures and losers, not saying that's how you see it, it just sort of comes across that way.

        Calling mom and pops bottom feeders, really?

        Not every one starts out with 20+ odd years of professional experience in sales. Most don't have a single clue about selling and yes many don't understand how to correctly price their services either, and yes most can't proficiently deliver on many types of services. Because of this their natural inclination is to go after those "bottom feeders" as you've so eloquently labeled them.

        I respect you but if you really think mom and pop business owners who may not be able to afford your fees because of where they're at in their business are bottom feeders then I have lost a measure of respect for you. It's very insulting, judgmental, and mean spirited.

        Your questions are rhetorical for any one with a decent amount of sales experience so I won't bother answering them.





        Originally Posted by MRomeo09 View Post

        Is it though? Why exactly do we have to start from the bottom? I suppose I just don't agree with the idea that you have to break your head against bottom feeders in the marketplace. Of the roofers in any major city, 80% of them are just going to do enough to get by. They might do $200-500k a year in business. Of that, they are probably making $50-125k a year in profit. However, how much can they really afford to pay you of that money, and can they really handle more business? Versus the roofer who is already doing some marketing but is not the top dog in their marketplace, doing $1-5M a year, with 2-5 crews working. They can afford to pay you, they can handle the increased work, and they will be patient beyond the first 90 days.

        From my experience, it's easier to sell to people who already marketing. The bottom feeder mom and pop stores just churning along making enough money for the owner to be comfortable are MUCH harder to sell to, and MUCH harder to keep. From my experience it's actually easier to sell to someone who isn't a 1-2 man shop who has multiple crews, who is already doing marketing. And that's the real key to success- if you want to have greater success selling your services, don't be an evangelist trying to convert people who aren't interested in what you're selling, target only people who are already spending money on marketing. You're 3-4x more likely to be able to close them.

        So I'm sorry I just don't agree with your assertion that people should start from the bottom. I think you're more likely to find success when you work with clients who can afford to pay you, and are already spending money on marketing.

        I also think you're more likely to succeed when you can charge an appropriate amount for your services. Personally I only took a handful of clients for less than $1k a month, that was never my thing. I prefer clients who are happy to pay me $2k+ a month for my services. The right companies will happily pay well if you can deliver(you can deliver right?)

        So let me ask you, what is harder about selling to a middle of the road roofing company with 2-3 crews versus the owner operator with his one crew? Other than your comfort level, why is it easier to squeeze $400/mo out of someone who makes $50k a year than it is to squeeze $1k a month out of someone making $300k a year?
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        • Profile picture of the author MRomeo09
          Originally Posted by Rus Sells View Post

          I don't disagree with you and by "bottom" I meant just starting out. Every one starts somewhere bro.

          It just comes across in your posts that any one who isn't targeting prospective clients like you do are failures and losers, not saying that's how you see it, it just sort of comes across that way.

          Calling mom and pops bottom feeders, really?

          Not every one starts out with 20+ odd years of professional experience in sales. Most don't have a single clue about selling and yes many don't understand how to correctly price their services either, and yes most can't proficiently deliver on many types of services. Because of this their natural inclination is to go after those "bottom feeders" as you've so eloquently labeled them.

          I respect you but if you really think mom and pop business owners who may not be able to afford your fees because of where they're at in their business are bottom feeders then I have lost a measure of respect for you. It's very insulting, judgmental, and mean spirited.

          Your questions are rhetorical for any one with a decent amount of sales experience so I won't bother answering them.
          If that's the way I come across(even though that's about the opposite of the way I feel), I'll own up to it and apologize. I tell my children, you're responsible for your own communication whether it's what you meant or not. I don't think of myself as better than anyone else, or everyone else is a loser if they don't do it my way. Pay attention to my posts all I have ever done is preach empathy and caring more for your clients than you do about your own results. I think many people on this forum are sold pipe dreams by people who haven't done anything but sold pipe dreams, and I think many approach this business all wrong.

          I obviously chose a poor term by calling mom and pops bottom feeders, I didn't mean it in a condescending way. I used it technically correct- according to Merriam-Webster a bottom feeder is one that is of the lowest status or rank, rather than the negative connotation of an opportunist. I meant the bottom half of all the businesses in a certain industry. A better way to phrase it would be the distinction between the self-employed and a true business owner. I've done a ton of research on this subject because it interests me. I find it very interesting the dichotomy between businesses in the same field that make $100-200k and ones that make $10M. Even a business in the same field that makes $500k is very different than one who makes $100k. What is it that makes them different, and why is that some business owners in the same field can start up and go almost immediately to $1M or greater in sales, and some business owners after 30 years in the field never go above $200k?

          Here's the problem, if you choose to market your services to the self-employed you've chosen a much harder path. They are harder to sell to, harder to collect money from, and harder to keep long term. And the next distinction is only market your marketing services to those who are already investing in marketing. That's it, in a nutshell. The numbers are arbitrary. If you follow those guidelines you're more likely to succeed. It has nothing to do with doing it like me, and everything to do with knowing your market. If you had $1,000 to market with and you could generate 20 appointments with self employed business owners and 20 appointments with business owners who already market, a halfway competent salesperson would close more business with the business owners, make more money per client, have happier clients, and keep those clients longer. I think marketing to the self-employed is a recipe for frustration and failure.

          I've thought about it quite a bit over the years. Why do the offline crowds market to the self-employed. And I think the reason why is because we market where we feel the most comfortable, where people are the same. Much like Rus here works with roofers. Everyone feels comfortable working with and talking to people that are like us. If you're like 95% of the offline marketers in this forum, you're probably self-employed(or still employed). You may have a handful of outsourced staff, but it's not common for someone on here to have a full fledged agency. So the people that are like you, that are comfortable, that are "safe" are the self-employed. It seems like it would be harder talking to larger businesses, but it's mostly internal. They are no harder to talk to, and in fact if you know what you're talking about, they are easier to talk to.

          If you're just starting out then my recommendation would be you only market to centers of influence. Go do free work for a computer consulting company, an accountant, a printer, a business insurance company, etc. Knock their socks off and then tell them what your perfect client looks like, help them give you referrals. Do this five times, and you'll have a sustainable business that will grow for years. That's exactly what I did way back in 2006. I worked for a COI for a small fee, and made well into the six figures with referrals over years from that one bit of work I did.

          So again, sorry if I came across as condescending or rude, that was not my intent. I have no issue of people being where they are in their business. But I stand by whole heartedly my belief that you should only market to people who can afford, want and are already using your services to some extent.
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          We do not have to become heroes overnight. Just a step at a time, meeting each thing that comes up ... discovering we have the strength to stare it down. - Eleanor Roosevelt

          Your opinion of yourself becomes your reality. If you have all these doubts, then no one will believe in you and everything will go wrong. If you think the opposite, the opposite will happen. It’s that simple.-Curtis Jackson- 50 Cent
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    • Profile picture of the author Matt Lee
      Originally Posted by Rus Sells View Post

      Here's the thing guys.

      I do agree with Micheal and Romeo on several points, especially about the fact that there's not much if any discussion about meaningful services and how to prefect and offer those, and many other topics.

      However, every one starts somewhere and I'd venture to say that for most here that somewhere is at the bottom and just starting out and because of this they have limited experience.

      We all have to cut our teeth, and for most here going after MrRomeo's ideal client is 1000% out of the question, myself included when I was just starting out and I'd been a business man successfully for many years but not in the internet marketing space.

      Threads that are consistently popping up asking how to land/sell/convert business to clients are a symptom of a problem that should be rather obvious.

      It has nothing to do with the service they are offering because there will always be a local business that needs one of the myriad of services any of us can offer.

      Personally I'm in the roofing space because it's a no brainer choice for me as I'm a retired roofing contractor.

      I have roofing companies that are doing 8-10+ million a year in sales and I have roofing companies that barely get 1 million a year in sales. The one thing I don't do and I'm not implying any one else here does this, is judge their value based on their sales.

      Many of them are in completely different phases and places in their business and while I charge for my services I don't disqualify any one just because they aren't as large as other clients I could go after.

      I look for other things to know if it's a good fit for myself and them.

      Deciding on a course of action that fits their goals and budget is what I do so I can help them whether they are a 1 million a year company or a 10 million a year company.

      The one thing I can absolutely agree with is MrRomeo's statement about not being proficient enough in a service to make it meaningful to a client. That scares and worries me for their clients!
      Very well said Russ. I also agree with Nameless's comment about how the forum goes in cycles. But I also think that marketing strategies themselves have cycles, and a shelf life too. Someone comes along a good idea from years back, and tweaks it, makes it relevant for today's market.

      Postcard Marketing
      Direct Mail
      Telemarketing
      Email/Newsletter Marketing

      Old tried & true strategies that someone ads a really creative twist to, that's 95% of everything you see nowadays. Some people don't like it, and that's fine because a lot of it is junk. But you still can find a lot of value if you know what you're doing.
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  • Profile picture of the author MichaelHiles
    Oh there's absolutely nothing wrong with small business! It's solid bread and butter -- and even better when you focus on the vertical like you have with roofing.

    My biggest bugaboo was the constant focus on selling schemes. You know who I am talking about.
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  • Profile picture of the author digichik
    Originally Posted by MichaelHiles View Post

    I haven't been around for a while. Got sort of burned out with the same old same old here. Thought I'd poke my head in and see what's happening since the big Freelancer acquisition.

    Who is still active around these parts?

    What kinds of fun "offline" (still hate this term after all these years... it's just "marketing agency") stuff have you been getting into lately?

    I'm really glad you decided stop in again. It's funny I thought about your posts the other day, they were very thought provoking. I miss that.

    Not many people value "thinking" anymore. It's nice to read the ideas and thoughts of the few people who still practice "critical thinking". Hope your business is going really well.
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  • Profile picture of the author mjbmedia
    OK Michael and Romeo , I have tried before to be the marketing dept for some prospects, but the main no was cos they said I wasn't going to be in their company, as a member of staff would so I wouldn't really have the feel for the business etc.
    My reply was that would be of course true to a certain extent but if they were looking to run a Facebook campaign theyd need a staff member dedicated to that though they likely wouldn't use up their full 35 -40 hours a week on that but they also not really have enough time spare to keep up to date with everything else (see the following), but many businesses would also expect that same staff member to also take care of the Twitter ,Linked IN, Instagram etc etc , the staff member would be more of a jack of many trades with not enough time to do it properly rather than a highly effective expert in what the focus should be (FB campaign) . We would have an expert working on FB working on their campaign who do nothing other than work on FB, so they know FB inside out, all the rules, all the effective ways etc etc and theyd only pay for them for the hours they worked on their campaign, not all the extra wasted hours .

    I can see the value, they struggle to , shame
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    • Profile picture of the author kenmichaels
      Originally Posted by mjbmedia View Post

      OK Michael and Romeo , I have tried before to be the marketing dept for some prospects, but the main no was cos they said I wasn't going to be in their company, as a member of staff would so I wouldn't really have the feel for the business etc.
      My reply was that would be of course true to a certain extent but if they were looking to run a Facebook campaign theyd need a staff member dedicated to that though they likely wouldn't use up their full 35 -40 hours a week on that but they also not really have enough time spare to keep up to date with everything else (see the following), but many businesses would also expect that same staff member to also take care of the Twitter ,Linked IN, Instagram etc etc , the staff member would be more of a jack of many trades with not enough time to do it properly rather than a highly effective expert in what the focus should be (FB campaign) . We would have an expert working on FB working on their campaign who do nothing other than work on FB, so they know FB inside out, all the rules, all the effective ways etc etc and theyd only pay for them for the hours they worked on their campaign, not all the extra wasted hours .

      I can see the value, they struggle to , shame
      Sometimes when attempting to build value people shoot themselves in the foot.

      If you told me what you said above, my first thought would be ...
      35-40 hours – is to much. I would immediately do some quick math in my head
      and and figure out what my lowest paid employee would cost to do it, next
      I would consider automation.

      ( I would be doing this AS your still talking )

      No matter what you told me - I would never consider that I can't get it
      done successfully in-house. In my mind I am the one who built this business
      therefore I am better then you.

      ----

      Even if your the "authority" on the subject people tend to push back -
      push away - ignore - think they know better - give you lip service.

      Very few actually listen - understand - interpret properly

      -----

      One of the best ways to get somebody to embrace a foreign idea or concept
      is for them to think it is there own.

      People like what they think of. Even when it's complete an utter rubbish.
      They almost always go out of the way justify how and why the idea is solid gold.

      Imho - the quickest - easiest way to do that is by asking questions.

      Questions that lead them down the path you want them on. Questions
      segmented in a way that a five year old will understand, in an order that
      allows you to direct the conversation and guide them to that "AHAA" moment.

      Sweeping questions like "what do you know about facebook",
      are no good. You want smaller tighter questions that will
      provide you the direction you need to go with your pitch.

      btw, 35-40 hours doing anything said in the manner you typed
      comes off as a negative- if saying 30-40 hours is important to you
      you must spin it as a positive. Negatives kill - positives sell.
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      • excellent input from Ken - as if the answers , came from the prospect themselves, not you.



        reminds me of Spin Selling Questions :

        #4: Need-payoff Questions

        The final stage of SPIN Selling, is to encourage a prospect to consider how valuable a solution to the problem they’ve identified, would be.

        The secret to getting results with need-payoff questions is to ensure the buyer specifies the benefits themselves.


        The beauty of these questions is that if you get them right, your customer will tell you how your product will help.

        Need-payoff questions need to evoke positive emotions.

        Examples:

        Why is being able to have a big picture overview of your sales pipeline important to you?
        If you could cut the amount of time spent training new staff on your CRM, what impact would that have?
        If you could see at a glance which opportunities you have in your pipeline, how would that help you achieve your sales targets?


        from MRomeo :

        What is it that makes them different, and why is that some business owners in the same field can start up and go almost immediately to $1M or greater in sales, and some business owners after 30 years in the field never go above $200k?

        good question.
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      • Profile picture of the author mjbmedia
        Originally Posted by kenmichaels View Post

        Sometimes when attempting to build value people shoot themselves in the foot.

        If you told me what you said above, my first thought would be ...
        35-40 hours - is to much. I would immediately do some quick math in my head
        and and figure out what my lowest paid employee would cost to do it, next
        I would consider automation.

        ( I would be doing this AS your still talking )

        No matter what you told me - I would never consider that I can't get it
        done successfully in-house. In my mind I am the one who built this business
        therefore I am better then you.

        ----

        Even if your the "authority" on the subject people tend to push back -
        push away - ignore - think they know better - give you lip service.

        Very few actually listen - understand - interpret properly

        -----

        One of the best ways to get somebody to embrace a foreign idea or concept
        is for them to think it is there own.

        People like what they think of. Even when it's complete an utter rubbish.
        They almost always go out of the way justify how and why the idea is solid gold.

        Imho - the quickest - easiest way to do that is by asking questions.

        Questions that lead them down the path you want them on. Questions
        segmented in a way that a five year old will understand, in an order that
        allows you to direct the conversation and guide them to that "AHAA" moment.

        Sweeping questions like "what do you know about facebook",
        are no good. You want smaller tighter questions that will
        provide you the direction you need to go with your pitch.

        btw, 35-40 hours doing anything said in the manner you typed
        comes off as a negative- if saying 30-40 hours is important to you
        you must spin it as a positive. Negatives kill - positives sell.
        hi Ken thanks for the feedback

        Not sure if you read me right or if Im not quite understanding your response.

        I am suggesting the prospects member of staff would be working the 35-40 hours a week, and that the FB campaign wouldn't use up all that time , meaning theyre being paid for more hours than theyre adding value for, so the prospect would also get that member of staff to cover the Twitter and other SM accounts, so theyd be an expert in nothing and a bit mish mash in everything. = worse ROI than possible
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        • mjbmedia - I knew what you meant.

          this is a good thread IMO

          take MRomero's adivce on small projects 1st, and how to go after a bigger biz. (with 1-2 marketing people)

          add Michael Hiles input, and new people can come in as "project managers"

          with Ken's advice on good Questions, and MJB on spelling out that the #'s making business

          sense, then it's a solid track to start out.

          beats a WSO for 9.00!
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    • Profile picture of the author MRomeo09
      Originally Posted by mjbmedia View Post

      OK Michael and Romeo , I have tried before to be the marketing dept for some prospects, but the main no was cos they said I wasn't going to be in their company, as a member of staff would so I wouldn't really have the feel for the business etc.
      My reply was that would be of course true to a certain extent but if they were looking to run a Facebook campaign theyd need a staff member dedicated to that though they likely wouldn't use up their full 35 -40 hours a week on that but they also not really have enough time spare to keep up to date with everything else (see the following), but many businesses would also expect that same staff member to also take care of the Twitter ,Linked IN, Instagram etc etc , the staff member would be more of a jack of many trades with not enough time to do it properly rather than a highly effective expert in what the focus should be (FB campaign) . We would have an expert working on FB working on their campaign who do nothing other than work on FB, so they know FB inside out, all the rules, all the effective ways etc etc and theyd only pay for them for the hours they worked on their campaign, not all the extra wasted hours .

      I can see the value, they struggle to , shame
      What has worked for me is as I put in my all-in-one post, do your research. Understand their business, how it works, the language that they use, who they are, what their ideal customer looks like, how the metrics of the business work, etc. I find it very helpful to delve deep into a certain field before moving on. I.e. specialize in plumbers. If you're going to work with plumbers, do work for smaller clients before you go after the larger ones. So that when you talk to a larger plumbing client, you already have experience. You're not talking theory, you've got the experience to back it up.

      The conversation looks quite a bit different when you can show them your EXACT experience in their field. For instance you tell them about work you did with Plumber Bob, and how successful it was. Then ask them, how many potential client calls do they get per week? 10. Ok we were able to triple Bob's calls, so if we tripled your calls how many would that be? 30, ok. And of those 10 how many of those booked appointments? 3, ok? With Bob, we were able to go from being able to close 3 of 10 to 5 of 10. So if you had, 30 calls and you closed half of them, how many appointments would that be? 15, ok. So if you're averaging $1,000 per appointment, and you go from 3 appointments per week to 15 per week, how much would that mean you're making? And what would that look like over a month? year?

      I always worked with smaller businesses in the niche before I went for the larger businesses.

      I also had luck with selling them small, short projects before they took on us for larger projects. Let me do a small task that will bring you back enough profit that hiring me for a larger contract is already paid for. I was using tripwires for years before I even knew what they were. Don't try to get the whole contract up front. Prove yourself first, then ask for more business, and more, and more.

      In the end though, I did the Chet Holmes Dream 100. Where I knew my ideal client, and I never took no for an answer until they did some business with me or begged me to stop calling, texting, emailing, mailing them. The sales cycle is longer, but having a $2-5k a month client that stays for years is worth it.
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      Your opinion of yourself becomes your reality. If you have all these doubts, then no one will believe in you and everything will go wrong. If you think the opposite, the opposite will happen. It’s that simple.-Curtis Jackson- 50 Cent
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    • Profile picture of the author MichaelHiles
      Originally Posted by mjbmedia View Post

      OK Michael and Romeo , I have tried before to be the marketing dept for some prospects, but the main no was cos they said I wasn't going to be in their company, as a member of staff would so I wouldn't really have the feel for the business etc.
      My reply was that would be of course true to a certain extent but if they were looking to run a Facebook campaign theyd need a staff member dedicated to that though they likely wouldn't use up their full 35 -40 hours a week on that but they also not really have enough time spare to keep up to date with everything else (see the following), but many businesses would also expect that same staff member to also take care of the Twitter ,Linked IN, Instagram etc etc , the staff member would be more of a jack of many trades with not enough time to do it properly rather than a highly effective expert in what the focus should be (FB campaign) . We would have an expert working on FB working on their campaign who do nothing other than work on FB, so they know FB inside out, all the rules, all the effective ways etc etc and theyd only pay for them for the hours they worked on their campaign, not all the extra wasted hours .

      I can see the value, they struggle to , shame
      There's a delicate balance when working as augmented staff in larger organizations. One is... turf. If the marketing director is so good, how come they need other marketing services?

      The answer is... because it becomes so specialized and things change so quickly, there's no way for any single company to have all the current talent in-house that can meet the demands of the workload, while continuing to stay current with education and research. Even with very large, public companies, things change so fast - combine that with the bureaucracy of a large organization's communication departments, internal staff become project managers in their respective areas of specialization.

      It's the same in the technology fields. In fact, marketing IS the technology field now.

      So the answer I always give is one related to "you don't have the budget resources to keep up the pace, and we're the specialists who will put the feather in your cap".

      Also, I would steer away from "hours" as much as humanly possible. By attaching value to hours, you're focusing on output vs. results.

      All the tools we use in our craft are the tricks of the trade to help us get lots of things done much faster for more clients. Trade secrets. Most marketing directors at larger SMBs or mid-market companies have zero clue about the tools. Sure, maybe they know about Salesforce and some CRM stuff, but they're not keeping pace with the rapidly changing industry.
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      • Profile picture of the author kenmichaels
        Originally Posted by MichaelHiles View Post

        There's a delicate balance when working as augmented staff in larger organizations. One is... turf. If the marketing director is so good, how come they need other marketing services?

        The answer is... because it becomes so specialized and things change so quickly, there's no way for any single company to have all the current talent in-house that can meet the demands of the workload, while continuing to stay current with education and research. Even with very large, public companies, things change so fast - combine that with the bureaucracy of a large organization's communication departments, internal staff become project managers in their respective areas of specialization.

        It's the same in the technology fields. In fact, marketing IS the technology field now.

        So the answer I always give is one related to "you don't have the budget resources to keep up the pace, and we're the specialists who will put the feather in your cap".

        Also, I would steer away from "hours" as much as humanly possible. By attaching value to hours, you're focusing on output vs. results.

        All the tools we use in our craft are the tricks of the trade to help us get lots of things done much faster for more clients. Trade secrets. Most marketing directors at larger SMBs or mid-market companies have zero clue about the tools. Sure, maybe they know about Salesforce and some CRM stuff, but they're not keeping pace with the rapidly changing industry.
        Not that the rest of what you said wasn't important ... but because of the bold
        if you were standing next to me right now ... I would shake your hand and buy
        you a beer.

        It's hard to get people to understand those.
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  • Profile picture of the author mjbmedia
    yeh Ken and Michael, thanks I understand the points you made much better now , thanks gents
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