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Well friends, it's almost been a year since I asked for a name to a proposed podcast.

i settled on The Instant Sales Boost Podcast.

What happened in the last year?

I just about finished my course on selling. The podcast is up and ready to post interviews. They are all about 7-10 minutes long. I ask the same questions in all of them. I'm looking for one actionable idea per short interview.

And I have three books written just to give away, to get podcast subscribers.

Much of last year I spent getting my store ready to close and sell the inventory. That took several months. We officially retired at the end of April this year.

Frankly, The podcast (and all the rest involved) was slow walked. i just got back to producing my content a month or so ago.

Anyway, why I'm posting here....

After I wrote my selling course, and looked at it, I saw that the core of the course, and just about everything that makes it different from other courses....is my concentration on referrals.

So I've decided to sell the course as a referral course, because that's about 90% of what it is anyway. And I've decided to brand the course, along with my Youtube channel and business name. (The podcast name remains the same).

I am going to trademark the brand name.

I've got it down to two names. Referocity or Referology.

I considered Prospectology, but it sounds too much like Proctology.

My question is, which sounds better, Referocity or Referology?

On Amazon, there is a short E-book titled Referology. But There is no trademark on either word.

Guys?
#podcast #update
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  • Profile picture of the author Frank Donovan
    Of the two, my preference is for Referology. It sounds more studious. Referocity sounds a little... fierce.


    Congrats on the course - hope it goes well.
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  • Profile picture of the author Kay King
    I like Referology - Referocity sounds mean....and 'referations' would be so woke....
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    • Profile picture of the author Claude Whitacre
      Originally Posted by Kay King View Post

      I like Referology - Referocity sounds mean....and 'referations' would be so woke....
      My initial ideas were;
      Refer2You, Referralogist, Referrology, Referralogy,

      I kind of liked Referralist, but it's a real word that means a doctor that just makes a living on referring patients to other doctors. To me, a private joke, but I decided against it because there is a website with that name.

      I bought a $2,000 course on podcasting to build referrals and joint venture partners by Tom Poland. Worth every penny.

      His course (and company name) is Leadsology. It's trademarked.

      I loved the idea that it was a trademarked brand name. And it sounded so cool to me.

      The only reason I didn't just jump on Referology, was that it sounded like Leadsology.

      Referations. HA! I'll have to tell Cheryl about that one.

      I think you and Frank sold me. Thanks.
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  • Profile picture of the author savidge4
    Originally Posted by Claude Whitacre View Post

    I've got it down to two names. Referocity or Referology.
    There may be a bit of a story behind what my choice would be I have MULTIPLE as in, in excess of 20 and maybe even 30 sites and brands that are "...ocity"

    So obviously my choice would be.... Referocity... BUT "refer" depending on the slant you place on it, may be weed or it could be cooling. I might look at the full referralocity.

    I think Referology is the crowd favorite because the "Referol" is visually in line with expectation? were as "Refer" is not - I would probably lay a dollar or 2 down and suggest people in their head is thinking Referalology when its not - and that phycological miss-play might get you in a bit of brand stickiness issues.

    and with the ocity choice think of all the brand association you could have with referral gnomes
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    • Profile picture of the author Claude Whitacre
      Originally Posted by savidge4 View Post

      people in their head is thinking Referalology when its not - and that phycological miss-play might get you in a bit of brand stickiness issues.]
      What do you mean?

      To me, Referocity sounds like Refer plus Ferocity... Referology sounds like the science of referrals.

      I like Referralocity, but Referocity rolls off the tongue, and looks better in print.


      Originally Posted by savidge4 View Post

      and with the ocity choice think of all the brand association you could have with referral gnomes
      what do you mean? Referral gnomes?

      I did notice that someone reading Referology may mentally sound it out as Reefer-ology.

      But Referocity sounds out as Refer-ocity.
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      • Profile picture of the author animal44
        Originally Posted by Claude Whitacre View Post


        I did notice that someone reading Referology may mentally sound it out as Reefer-ology.
        Don a Bob Marley wig and you're good to go...!
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      • Profile picture of the author Mark Singletary
        Originally Posted by Claude Whitacre View Post

        I did notice that someone reading Referology may mentally sound it out as Reefer-ology.
        FWIW, even though I know the spelling is different, that was my first glance impression.

        Mark
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      • Profile picture of the author Frank Donovan
        Originally Posted by Claude Whitacre View Post

        I did notice that someone reading Referology may mentally sound it out as Reefer-ology.
        You could trademark the name, but include a strapline in all your advertising and promotional literature (or wherever you feature the name) to say something like:

        Referology - the science of referrals
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        • Profile picture of the author Claude Whitacre
          Originally Posted by GordonJ View Post

          Claude,

          If you spelled it ReferOlogy, would that make any sense? The site will be found in all caps, mixed, or lowercase, but onsite, if you capitalize the O, it reads Refer Ology. Just a thought.

          GordonJ
          Good thinking.

          I was planning on making "Refer" and "ology" different colors, to accomplish the same thing.



          Originally Posted by Frank Donovan View Post

          You could trademark the name, but include a strapline in all your advertising and promotional literature (or wherever you feature the name) to say something like:

          Referology - the science of referrals
          That. Thank you, my friend. I was going to include a tag line, and I like your suggestion.

          Originally Posted by Kay King View Post

          ...or perhaps 'referralistics'? or 'referralism'...oh boy, now you've got me started.
          I thought of both of those. Referency was also one I considered. It sounds a little like Currency or Frequency.

          I told Cheryl that you suggested Referations. I said it with a straight face to see her response. She kept a straight face and said "I love it. Go with that".

          I live for those moments..
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    • Profile picture of the author GordonJ
      Claude,

      If you spelled it ReferOlogy, would that make any sense? The site will be found in all caps, mixed, or lowercase, but onsite, if you capitalize the O, it reads Refer Ology. Just a thought.

      GordonJ


      Originally Posted by savidge4 View Post

      There may be a bit of a story behind what my choice would be I have MULTIPLE as in, in excess of 20 and maybe even 30 sites and brands that are "...ocity"

      So obviously my choice would be.... Referocity... BUT "refer" depending on the slant you place on it, may be weed or it could be cooling. I might look at the full referralocity.

      I think Referology is the crowd favorite because the "Referol" is visually in line with expectation? were as "Refer" is not - I would probably lay a dollar or 2 down and suggest people in their head is thinking Referalology when its not - and that phycological miss-play might get you in a bit of brand stickiness issues.

      and with the ocity choice think of all the brand association you could have with referral gnomes
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  • Profile picture of the author Kay King
    ...or perhaps 'referralistics'? or 'referralism'...oh boy, now you've got me started.
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  • Profile picture of the author Claude Whitacre
    Something I thought I would mention.

    I have over 100 training videos on Youtube, on different sales subjects.

    If you do a search for referrals (or referral selling), my videos show up well. But they don't show up as well for other sales subjects.

    The reason isn't that my videos are so good, it's that there is little competition, and the videos on referrals get fewer views than most other videos on sales subjects.

    I also did a search on Amazon, in the Selling category. Books on referrals get relatively few sales, compared to books on closing or cold calling.

    In fact, most salespeople don't like talking about referrals. They usually asked for a few referrals at the beginning of their career, got bad results, and then never asked for referrals again.

    It's a hard subject to sell. Referrals require work.

    I can teach someone how to cold call effectively in an hour. It takes a solid day of training to teach someone how to make referrals really work for them.

    And I think I would make far more course sales, if I positioned it as a course on closing.

    None of that matters. A survey was done of about 30,000 salespeople in hundreds of different industries. It was done by Hubspot.

    The salespeople in the top 10% of income had two things in common. They were seen as trusted advisors by their customers, and they worked by referral. And these top 10% made about as much money as the other 90% combined.

    So I have to position referrals as the easier way to sell (after you master it, it is).

    My webinar will have to be changed a little.

    There are a lot of easier ways to make money than selling small business owners and commissioned salespeople on how to sell with referrals. Lots of easier things to sell.

    A marketing system is easier to sell. A "Done for you" service is much easier to sell.

    But in my life, nothing gave me a bigger boost in my income than studying marketing and building my referral process.

    That's why I decided on Referral training.

    By the way, the other thing that I found was really difficult to sell was the idea that advertising sales reps should study advertising, so their ads would actually produce a profit for the ad buyers. When I spoke to groups of ad sales reps, and I mentioned how actually knowing how to advertise profitably was a key to easy selling...they look at me like I'm from Mars.

    Sometimes the most powerful medicine tastes the worst.
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  • Profile picture of the author savidge4
    Referology: Referol ( referral ) ogy Mentally this plays out, there will be people that see it... try to remember it and it will translate in the head to referralology

    The gnome? Travelocity gnome? I use it quit a bit with my ocity sites.
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    • Profile picture of the author Claude Whitacre
      Originally Posted by savidge4 View Post

      Referology: Referol ( referral ) ogy Mentally this plays out, there will be people that see it... try to remember it and it will translate in the head to referralology

      The gnome? Travelocity gnome? I use it quit a bit with my ocity sites.
      I get that. I can see people doing that. Hopefully splitting the word with different colors will help.

      I even considered Referralology, because I thought this might happen. But it's a terribly clunky word. And I thought that it would actually be harder to remember than Referology.

      Travelocity gnome! Of course! I was asking because I wondered if "gnome" was shorthand for something.

      The reason I think I'll stick with Referology instead of Referocity is that Referocity sounds more like a service, and Referology sounds more like a course of study.

      By the way, a referral service would be much easier to sell. But I'm sticking to my guns, by Golly!
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      • Profile picture of the author savidge4
        Originally Posted by Claude Whitacre View Post

        I get that. I can see people doing that. Hopefully splitting the word with different colors will help.

        I even considered Referralology, because I thought this might happen. But it's a terribly clunky word. And I thought that it would actually be harder to remember than Referology.

        Travelocity gnome! Of course! I was asking because I wondered if "gnome" was shorthand for something.

        The reason I think I'll stick with Referology instead of Referocity is that Referocity sounds more like a service, and Referology sounds more like a course of study.

        By the way, a referral service would be much easier to sell. But I'm sticking to my guns, by Golly!
        I think you are probably making the right choice... Like I said I am partial. Pretty much anything ocity is wide open across the board in terms of branding across many platforms which makes things easier. And then as warranted you can throw in the gnome for good measure to stay relevant to certain age categories.

        A referral service would be "easier" but I would bet the life of customer would be crazy short and turn into ridiculous turn and burn - doesnt sound like a fun "retired" activity to me! haha

        Of anyone that I know that would have the Authority to pull this off... it would be you - and I dont know you! You got this!
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        • Profile picture of the author Claude Whitacre
          Originally Posted by savidge4 View Post

          A referral service would be "easier" but I would bet the life of customer would be crazy short and turn into ridiculous turn and burn - doesnt sound like a fun "retired" activity to me! haha

          Of anyone that I know that would have the Authority to pull this off... it would be you - and I dont know you! You got this!
          Thanks for the compliment.
          A referral service would be easier to sell, but you are right, They wouldn't last long. The truth is, I won't be doing this long enough for Lifetime Customer Value to be a real issue.

          Here is really how I see this working out.

          I interview authors (and marketers) for my short podcast. The interviews bring in subscribers. But I'll be bringing in far more subscribers by being interviewed.

          Once I get about 500 subscribers to the podcast, I'll start suggesting to the people I interview that we cross promote to each others lists. This will build my subscriber list even faster.

          I'll start offering my webinar to their list, and their webinar to my list (I'll be prospect for marketers with webinars for this). All my books (even the free ones) will pitch my podcast...and my webinar, which sells my course.

          My course will be a one time sale, with additional materials being added frequently.

          I plan on doing this for three years (or until I get bored with it).

          All the hard part is done. I just need to upload my interviews, create my lead capture pages, and get started.
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          • Profile picture of the author animal44
            Originally Posted by Claude Whitacre View Post

            Here is really how I see this working out.

            I interview authors (and marketers) for my short podcast. The interviews bring in subscribers. But I'll be bringing in far more subscribers by being interviewed.

            Once I get about 500 subscribers to the podcast, I'll start suggesting to the people I interview that we cross promote to each others lists. This will build my subscriber list even faster.

            I'll start offering my webinar to their list, and their webinar to my list (I'll be prospect for marketers with webinars for this). All my books (even the free ones) will pitch my podcast...and my webinar, which sells my course.

            My course will be a one time sale, with additional materials being added frequently.

            I plan on doing this for three years (or until I get bored with it).
            Is this a business or a hobby...? Three years implies more a hobby...

            Do the JV now... to build your audience fast...

            Back in 2010 I built two local lists fast by partnering with local businesses...

            At the start of the pandemic I built a new business fast, by utilising other people's lists - zero to multi millions overnight. (raspberry to undercover billionaire! ).

            The time for a JV is NOW...!
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            • Profile picture of the author Claude Whitacre
              Originally Posted by animal44 View Post

              Is this a business or a hobby...? Three years implies more a hobby...

              Do the JV now... to build your audience fast...

              Back in 2010 I built two local lists fast by partnering with local businesses...

              At the start of the pandemic I built a new business fast, by utilising other people's lists - zero to multi millions overnight. (raspberry to undercover billionaire! ).

              The time for a JV is NOW...!
              It's a hobby in that I'm doing it more for personal reasons than financial. It's a business in that each transaction (each promise) is taken very seriously.

              The JVs are the way I'm building my list. That starts at the beginning. But the webinars will be exchanged once my list is at a decent size.
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  • Late in here, so congrats on the momentum of your circumferismo.

    Deal here is deffo of a refer natyoore.

    An' I would wanna question Referocity bcs it invisiblises precisely the word you wanna see.

    It's a noo word, I dunno what it means.

    Could be you see refer first. Could be you see ferocity.

    Without conductin' no test, ferocity introdooces a potentially destabilisin' variabyool.

    Where is the split people gonna see?

    Re/ferocity or refer/ocity?

    Yanno where y'are with refer/ology.

    Without wishin' to sound smutty, you gaht the main meat up front an the suffix out back.

    Jus' gotta wondah if'n -ology is the right suffix here.

    Natchrlly, refer-gasm prolly ain't huppropreurt, though I would wish you well experiencin' this aftah evry successful sale.

    An' Refurology is prolly the shampoo you use.

    As for Referralology, that is like takin' tame cats an' releasin' em' back into the wild.

    Referralcraft would makeya sound like no wizzud.

    Those are my thoughts as of this moment.

    Plus also, referocity sounds like when sumone bites Moi on muh ear an' I bite back.

    Re/fer/ocity is naht such a clearcut split as refer/ology, so you invitin' ambigyooity here, O Champion of Science.

    That a fair analysis?

    Gotta hope so!
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    • Profile picture of the author Claude Whitacre
      Originally Posted by Princess Balestra View Post


      Re/ferocity or refer/ocity?

      Yanno where y'are with refer/ology.

      Without wishin' to sound smutty, you gaht the main meat up front an the suffix out back.

      Jus' gotta wondah if'n -ology is the right suffix here.

      Natchrlly, refer-gasm prolly ain't huppropreurt, though I would wish you well experiencin' this aftah evry successful sale.

      An' Refurology is prolly the shampoo you use.

      As for Referralology, that is like takin' tame cats an' releasin' em' back into the wild.

      Referralcraft would makeya sound like no wizzud.

      Those are my thoughts as of this moment.

      Plus also, referocity sounds like when sumone bites Moi on muh ear an' I bite back.

      Re/fer/ocity is naht such a clearcut split as refer/ology, so you invitin' ambigyooity here, O Champion of Science.

      That a fair analysis?

      Gotta hope so!
      A good point, poetically delivered.

      The same thought occurred to me. I considered (and am still considering) Refer-ology.

      Personally, I prefer the sound of Referocity. And I would probably use Refer-ocity because of the reasons you mentioned.

      But it isn't about what I like. It's about what will work better, and better match what I am offering. And I'm offering a course on referrals. It isn't software or a service.

      And Refer-ology is harder to remember. I assume most people will by searching for Referology (if they search at all). So it's Referology.


      By the way. One of the things I do, when writing a book, or building a course, is to buy several books and courses by others on the same subject. This isn't to steal or compile material from the books. It's to see the arguments they present, the style of writing, what order they put the ideas in. It helps greatly with formatting, and deciding what to include.

      So I bought a few books on Referrals in selling. I already own and read a dozen or so, and bought a couple of courses over the years. In sales training, referral prospecting is not one of the most in demand subjects. That would be cold calling and closing.

      Anyway, I bought the book Generating Business Referrals Without Asking by Stacey Brown Randall.

      It's by far the best book on referrals I've ever read. I sat up last night until I read it all. She meticulously takes every possible objection to referral selling and answers them thoroughly. She describes every other type of referral approach, and eliminates them.

      The book is a masterful sales letter on why her approach is the best way to build a business, and why any other strategy (even other referral strategies) are worthless.

      By the end of the book, you are left with only one option...buy her $2,000 course.

      I'm not going to write a book like this myself. But I think I'll lay this over my Webinar (selling my course) as a template, to cover all the bases. And I'll use much of the strategy she uses in writing in books on other subjects besides referrals.

      I have to laugh sometimes.

      Her whole appeal is that you don't want to be selling. Selling is bad. But this entire book is a master class on selling the idea that referrals are the best way to prospect, and her approach is the only one that works.

      Dan Kennedy would do the same thing. He would talk about not selling, when he was delivering a phenomenal sales pitch at the time.

      In a talk, he once said "Be the Wizard, but beware the Wizard". I looked at the woman sitting beside me and whispered "Said the Wizard".

      I love this stuff.
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  • Profile picture of the author Kay King
    an the suffix out back.

    Credit where due - no one else here could post that in their comment and make it sound 'dirty', reasonable and funny at the same time.
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  • Profile picture of the author max5ty
    Hey Claude, it sounds like you're making good progress. I'm excited for you.

    My first thought when I read your proposed names was the cannabis industry that's booming right now.

    I also know there's a book on Amazon called Referology. Don't know if that matters...

    I've said before I suck at naming something, so take this for what it's worth...

    I would somehow use the whole word "referral" in some way so someone hearing the term would know exactly what was meant...

    just a couple of thoughts on my original take on the words.

    Referrals always remind me of the "bird dog" fees we used to use in car sales.

    Quite sure no matter what you name it the podcast will be good
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    • Profile picture of the author Claude Whitacre
      Originally Posted by max5ty View Post


      I also know there's a book on Amazon called Referology. Don't know if that matters...
      I know. I checked to see if there were any books using Referology as a title, if there were any websites with Referology as the URL, or if the word was already trademarked.

      I read the short E-Book Referology on Amazon. But the word isn't trademarked. And, I'm not going to use it as a book title anyway. It will be a brand name, posted on everything i put out from now on.

      My books will all have different titles, and my podcast has a different title. By the way, the guy that wrote the Referology book is pretty good. He has lots of Youtube videos on the subject and they are all excellent. I may ask him if he wants to be interviewed.




      Originally Posted by max5ty View Post

      I would somehow use the whole word "referral" in some way so someone hearing the term would know exactly what was meant...
      The word Referology is just a brand name. Any material about referrals will have the word Referrals in the titile...and the subtitle.

      The podcast will still be The Instant Sales Boost Podcast.

      And thank you for the compliment.

      Originally Posted by max5ty View Post

      Referrals always remind me of the "bird dog" fees we used to use in car sales.

      The referral system I've used for decades and the one I'll be teaching aren't like that. They have no gifts or compensation. These are closer to joint ventures. Even though sometimes the sales are made one at a time.
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  • Profile picture of the author max5ty
    All sounds good...

    I think we're all pretty excited about this.

    You've always got the best advice I've ever heard when it comes to sales...but then again, you've lived it and aren't just talking about something you read about or heard from someone else
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    • Profile picture of the author Claude Whitacre
      Originally Posted by max5ty View Post


      I think we're all pretty excited about this.
      I don't think you could have paid me a higher compliment. Thank you.

      Originally Posted by max5ty View Post

      You've always got the best advice I've ever heard when it comes to sales...but then again, you've lived it and aren't just talking about something you read about or heard from someone else
      That applies to you, as well as about a dozen others that are obviously the real deal, and share their insights generously here. A good group.

      And honestly, that's why I ask these questions here. I knew I would get the real insights from a top group.
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  • Profile picture of the author milaa
    i guess it seems good and advanced.... good job
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