A question to [offline] business owners

20 replies
Hey Warriors,

I've been having a question that I want to figure out before I give my new strategy a launch, and I would really appreciate it if you could give it your point of view.

Considering you have an [offline] business like a brick & mortar business or a pizza restaurant, whatever. Now you're not all too high on Google, maybe you want too, maybe you don't.

What would a #1 ranked website need to have so that you would like to buy/rent it? I'm thinking in terms of style/color correspondence, advertising locations on the website (where your logo gets added) etc.

What should it definitely NOT have?

Perhaps this is a very general and hard to answer question.. but if you have a take on this that you want to share, I would be very appreciative!

Kind regards,
Collatio
#business #offline #owners #question
  • Profile picture of the author JohnMcCabe
    I don't currently own or run a B&M business. From conversations with those who do, I can tell you that the stuff you outlined is trivial.

    If you can prove that buying/renting your website will make the register ring, you're gold. That ring may come in the form of increased foot traffic, phone calls, etc., but unless you can demonstrate that you can put more money in the till than you can take out of it, colors or ad locations are meaningless.
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  • Profile picture of the author Tsnyder
    Originally Posted by Collatio View Post

    Hey Warriors,

    I've been having a question that I want to figure out before I give my new strategy a launch, and I would really appreciate it if you could give it your point of view.

    Considering you have an [offline] business like a brick & mortar business or a pizza restaurant, whatever. Now you're not all too high on Google, maybe you want too, maybe you don't.

    What would a #1 ranked website need to have so that you would like to buy/rent it? I'm thinking in terms of style/color correspondence, advertising locations on the website (where your logo gets added) etc.

    What should it definitely NOT have?

    Perhaps this is a very general and hard to answer question.. but if you have a take on this that you want to share, I would be very appreciative!

    Kind regards,
    Collatio
    Simple... traffic and sales... sales being the most important component.

    Tsnyder
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    If you knew what I know you'd be doing what I do...
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    • Profile picture of the author Collatio
      Thanks guys; appreciate the feedback!
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  • Profile picture of the author paulie888
    The answer is really simple - if you can prove that your services will provide a positive ROI to the business owner, then you don't really need to do anything else or spend a lot of time explaining additional benefits.

    Don't overcomplicate things - if you can accomplish this one task effectively, then you'll see the sales rolling in like clockwork!

    Paul
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  • Profile picture of the author Don Schenk
    Originally Posted by Collatio View Post

    What would a #1 ranked website need to have so that you would like to buy/rent it? I'm thinking in terms of style/color correspondence, advertising locations on the website (where your logo gets added) etc.
    I've been a brick and mortar business owner for more years than I care to count.

    It is not at all about the look of the website as much as it is about how much additional sales that site would bring in.

    For many years, the very expensive Yellow Pages brought in around 10 times cost each month. Then as the internet became more popular with people searching local businesses, the effectiveness of the Yellow Pages began to drop substantually.

    The cost of the website and SEO would need to bring in the amount of sales that used to come from the Yellow Pages.

    Most small business owners are clueless about using an autoresponder to capture names and email addresses. They are clueless about setting up effective email sequences. They don't have an ebook or report about their business, showing why someone should purchase from them, to give away as the way to acquire opt-ins.

    You can provide this.

    :-Don
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    • Profile picture of the author MichaelHiles
      Originally Posted by Don Schenk View Post

      I've been a brick and mortar business owner for more years than I care to count.

      It is not at all about the look of the website as much as it is about how much additional sales that site would bring in.

      For many years, the very expensive Yellow Pages brought in around 10 times cost each month. Then as the internet became more popular with people searching local businesses, the effectiveness of the Yellow Pages began to drop substantually.

      The cost of the website and SEO would need to bring in the amount of sales that used to come from the Yellow Pages.

      Most small business owners are clueless about using an autoresponder to capture names and email addresses. They are clueless about setting up effective email sequences. They don't have an ebook or report about their business, showing why someone should purchase from them, to give away as the way to acquire opt-ins.

      You can provide this.

      :-Don
      Hey Don... getting about time for another trip to Skyline!!

      I agree 100%.

      Having owned 2 bricks and mortar businesses myself (small chain of coffee shops and a screenprinting operation), I have to say the focus on just the technology and the site itself is pretty narrow actually.

      A website doesn't "do" anything. It's a vehicle for real, live human beings to convert to paying customers. That's it. It's a connection point to allow me, the business owner, to build my customer base, and capture the investment that I make in other kinds of advertising, including SEO, PPC, as well as offline advertising that drives traffic to the site (to redeem a coupon or some other mechanism to convert the suspect to an actual prospect).

      So #1 is integration with a list-building strategy that connects with my internal operation.
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      • Profile picture of the author blackstone
        [quote=MichaelHiles;3275145]Hey Don... getting about time for another trip to Skyline!!

        I'm up for the Skyline trip
        As long as I can hit White Castle, too
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  • Profile picture of the author cbest
    Because we are involved with SEO and all of the other marketing tools available , marketers often make the mistake of thinking everyone else knows about it too, even what we consider to be something fairly simple (signing up for google listing) is really a big deal to offline business' who often only have time to ck email.. before they crash.
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    • Profile picture of the author Collatio
      Thanks for your comments!

      Now I have another question, haha. Because what I believe you are saying is that this website should convert directly into customers and this is not exactly what I meant.

      Of course it could be a possibility to add phone numbers and the like, but I was thinking more of just redirecting visitors to the business' website.

      Said plain and simple, you're fetching the potential customers for the business..and then selling them to the business.

      How would you feel if someone provided you this service or would you consider it an aggressive dis-service? (for instance, when I'd knock you off the #1 spot and then let you rent it.)

      With kind regards,
      Collatio
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      • Profile picture of the author JohnMcCabe
        Originally Posted by Collatio View Post

        Thanks for your comments!

        Now I have another question, haha. Because what I believe you are saying is that this website should convert directly into customers and this is not exactly what I meant.

        Of course it could be a possibility to add phone numbers and the like, but I was thinking more of just redirecting visitors to the business' website.

        Said plain and simple, you're fetching the potential customers for the business..and then selling them to the business.

        How would you feel if someone provided you this service or would you consider it an aggressive dis-service? (for instance, when I'd knock you off the #1 spot and then let you rent it.)

        With kind regards,
        Collatio
        I stand by my earlier comments. I don't give a rat's behind about style/color correlation, logo placement, etc.

        What I'm interested in is whether or not you can help me make more money.

        If you aggressively targeted me and knocked out of the top spot, then tried to rent me that spot, I'd probably tell you to crap in the lake and then jump in.

        Now if you did that to my competitors, and sold their customers to me, that might be different...
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  • Profile picture of the author Rus Sells
    Having been a B&M owner for many years, I wanted my site to produce leads that I could convert. The next thing I wanted was to offer them tons of information to that they would remember visiting my site and come back when they were ready to contact me. Everything else is moot.
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  • Profile picture of the author Jessica21
    Well dear work your part honestly according to your market requirement, but we all work well but its luck that matter at the end, some business owners work on every bit of advertisement but do not get the target.
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  • Profile picture of the author RichardHK
    Hi Collatio,

    Yes, what you are talking about now is creating lead generation sites. You would redirect manually after capturing the enquiries with Aweber or similar. See this Lead Generation WSO for a really good (cheap) product on just this by Peter Maxwell. I have it and am following same path now.
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    Richard, Hong Kong
    Business Consulting

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  • Profile picture of the author jackcanbera
    I'm not sure, but maybe a set of opt in service. Meaning that the business will get opt ins of people and be able to create some type of list.
    I know that for me that's very important, if not critical.
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  • Profile picture of the author jackcanbera
    Maybe also some type of way to edit parts of the site at will.
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  • Profile picture of the author jackcanbera
    What is shouldn't have - well - I guess not to look amaturesh and very unprofessional I guess.
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  • Profile picture of the author MichaelHiles
    I think some of this perspective gets back to the very narrow focus of SEO only marketers in not understanding the wider view of marketing in a business.

    SEO search is but one of many avenues of traffic. The fact that someone is approaching the entire idea of knocking off a #1 return and then offering to rent the site is not only a terrible perspective, it's unsustainable in the marketplace over the long haul.

    Businesses aren't there to be extorted from, and business owners don't take kindly to that sort of tactic - and well tell everyone about you at the next chamber or rotary club meeting.

    Local marketing isn't the same as pure internet marketing, and businesses do NOT rely upon a #1 search listing - nor is a #1 search result any guarantee in increase in business.

    I have a client company right now that has consistently ranked #5 in their industry. They get invited to submit bids because they're in the top 20, and consistently beat the #1 & #2 company.

    I suggest that SEO-only marketing folks spend some time learning the deeper function of marketing in a bricks and mortar business.
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    • Profile picture of the author Collatio
      Well said Michael Hiles, I agree with you on every point.

      It's very important to understand what you're dealing with here and that is real businesses. Because SEO/IM is not a real business it's easy to get derailed and forget about the complete picture.

      Thanks everyone for their input.

      Kind regards,
      Collatio
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