First proposal to client - need advice

16 replies
Hi guys,

I finally went out and I met with my first prospect. He wanted a proposal from me and I don't know how to price it...

He has a repair shop Mazda and Honda and is in a small town surrounded by other small towns. It is not one big city like Phoenix, Chicago or Tampa. Therefore we have a lot of keywords to target:
Mazda service City A, Mazda repair City A, Honda service City A, Honda repair City A, Mazda service City B, Mazda repair City B...
With 8 cities we get 32 keywords (not counting reverse order of "City A Mazda service")

I was thinking of article marketing (25 articles in 6 month), video marketing (30 sec animoto - 2 a month) and directory submission.

Will that be a good plan? How much should I charge a month? (6 months contract)

Also, on his website I want to do the following:
1. Add 2 pages to website (for each type of car)
2. Add alt to 18 images on page
3. Correct meta description of main page
4. Add meta description of interior pages (none have it - 45 pages indexed but maybe 10 important)
5. Fix duplicate content issue with redirect
6. Create a network of internal links
7. Add local keywords to website on each page

How much for that? $500?

I didn't add Google Local to the deal. How much should I price it having the complexity of different cities. For one city it is not worth promoting.

Thanks
I really appreciate your help!!!
#advice #client #proposal
  • Profile picture of the author Morgan Westerman
    wow...

    first of all you should see what traffic/search volume you have for the
    different terms. you don't want to do work and charge a client for
    something that isn't going to get them results. ultimately they don't
    care about articles and press releases and google places yada yada...
    they want more customers. period.

    i'm not going to comment on how to price out your itemized list of
    monthly tasks, etc. i have a completely different pricing model based
    solely on the results the client wants. my advice is to do some thorough
    keyword research and show your client what kind of traffic they can expect
    and maybe give them different pricing options based on the package/results
    they choose.

    as for google places, you can not claim/register more than one places
    page for the same business unless they have additional physical places
    of business at multiple addresses.
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  • Profile picture of the author GrayGandalf
    Thanks Morgan,

    Having those small neighboring cities intermingled makes it harder to estimate. A lot of times you don't see anything under the Google Keyword tool but if each city has 70,000 people (or 50,000 on average) then there must be searches. Hell, people just type the keyword and they get a Google Places listing so why would my search show something?

    That's a good option to price it per success.

    Do you do it on a basis of 1st page price ______, top 5 price _____ top 1-2 price _____?

    BTW, I didn't mean listing them more than once on GP. I want to get their listing so stron that it'll appear in the neighboring cities (it does - the have competitors fro other cities above them in their on yard)
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  • Profile picture of the author Mike Grant
    $500 is way too low. You want to price it at about 20% of his expect returns.

    Also, you need to set up a way to control his SEO. What happens after you get him #1 for the keywords, and he tells you he doesn't need you anymore? If you're directly linking to his sites, then his rankings will stay.
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    • Profile picture of the author GrayGandalf
      Thanks for the input

      Originally Posted by mgtarheels View Post

      $500 is way too low. You want to price it at about 20% of his expect returns.
      I wanted to price it under the price of a new website and these days prices are not what they used to be... But you are right - I don't want to sell myself short even though it's not much work. That said, I can't believe he'll pay a grand so I'll probably quote it around $750

      Originally Posted by mgtarheels View Post

      Also, you need to set up a way to control his SEO. What happens after you get him #1 for the keywords, and he tells you he doesn't need you anymore? If you're directly linking to his sites, then his rankings will stay.
      That's a valid point. Even if I get a 6 months agreement he can still walk away in the middle and I can't do anything. What did you mean by directly linking to his site? make the links from my network? (which I don't have) or linking to other sites with a redirect to his? (genius!!!)
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      • Profile picture of the author Mike Grant
        Originally Posted by GrayGandalf View Post

        Thanks for the input



        I wanted to price it under the price of a new website and these days prices are not what they used to be... But you are right - I don't want to sell myself short even though it's not much work. That said, I can't believe he'll pay a grand so I'll probably quote it around $750



        That's a valid point. Even if I get a 6 months agreement he can still walk away in the middle and I can't do anything. What did you mean by directly linking to his site? make the links from my network? (which I don't have) or linking to other sites with a redirect to his? (genius!!!)
        Feeder sites would be perfect for it. Web 2.0 sites (wordpress.com, blogger, tumblr, etc.), article sites that allow you to edit the published article (to change the links), etc.

        I wouldn't do a redirect.
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      • Profile picture of the author Adriaan
        Hi GrayGandalf

        The more advanced warriors charge per success/action, and I agree with that, but it would be easier for you to start off with having 3 packages, each with a different price: (these are rough estimates for informational purposes, adjust to your own circumstances)
        1. Bronze Package: $ 400.00 a month
        - 2 articles a month, on their site and at www.ezinearticles.com
        - 1 video a month, on their site and at YouTube - Broadcast Yourself.
        - 1 press release a month, on their site and at Free Press Release Distribution Service - PR Log
        - 100 backlinks (go through WSO section and get warriors that sell packets)
        - set up autoresponder (with 3 messages)
        - do a Google Places listing
        - basic onpage SEO
        2. Silver Package: $ 600.00 a month
        - the Bronze Package, with double the amount of articles, videos, press releases and backlinks
        - directory submission
        - a Squidoo site and a Blogger blog
        - make a Facebook fanpage
        3. Gold Package: $ 1 000.00 a month
        - the Silver Package, with double the amount of articles, videos, press releases and backlinks
        - do citations, use www.ubl.org
        - social media marketing, for example get them on Twitter
        - classifieds advertising, use craigslist: dallas / fort worth classifieds for jobs, apartments, personals, for sale, services, community, and events for his area
        - look for ways to cut his costs and improve his profits, you should try to become a trusted business advisor. To quote AP in this thread: http://www.warriorforum.com/main-int...y-fees-17.html :
        Use whatever talents you have TODAY.
        Create a Google/Yahoo! Local Map listing (FREE)
        Get your client listed in the Vertical Directories (FREE)
        Set up AWeber, write a few auto-responders (Client pays)
        Now place a Lightbox or email capture on their website (FREE)
        OnPage SEO (Title tag, Meta tag cleanup will suffice, FREE)
        Free Press Releases (scribble something and post it up, FREE)
        Free Blog
        Free Twitter account
        Write some Free Atricles and post to Ezine (FREE)
        Have the client call his Merchant account and Print email capture on every receipt. Customer can get "Preferred Offerings" Great for any Restaurant and Retail stores (FREE)
        Do you realize doing the above will SUBSTANTIALLY increase their sales to the tune of at least 10-20% (Minimum) if worked properly.

        Please read the above thread, you'll learn so much.

        Hth.
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  • Profile picture of the author Mike Grant
    I strongly, strongly advise against packages. There's no better way to leave money on the table than using packages.

    I mean, why would someone charge a cosmetic surgeon the same price they would charge the local plumber for the same amount of work?

    It's all about the value you provide.
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    • Profile picture of the author Adriaan
      I totally agree with you, mgtarheels.

      My suggestion is for the OP to start with "plumbers", get the necessary experience, knowledge, contacts and referrals and build his business from there.
      Once he's settled, and has the necessary systems in place, he can then pursue all the "cosmetic surgeons" and other lucrative business entities that he wants.
      And build outsourcing into his business model. Then he'll also be able to demand payment as percentage of increased profits, and get it.

      If he wants to start with "cosmetic surgeons" he's most welcome, and I truly wish him best of luck. Yes, it can be done.

      PS: We should also remember that there will be potential clients that will want to see a "package" before they'll sign on the dotted line. It's up to us to meet them halfway, and "educate" them from there. Or lose their business, which the OP as a beginner might not want to happen.
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  • Profile picture of the author Andyhenry
    Hi,

    I agree with the others. I only do consultive selling - i.e I never offer a package up front. My best customers are ones that I helped for free to start with knowing that when they had the money if I'd already shown them value then they'd naturally want my help.

    Some customers don't know what's possible and won't really even understand what you're offering in your package. All they care about is how likely it is to make them money.

    Nothing wrong with having several levels of offering - just don't get specific about what's in it. You can call them Startup, Established and Premium and say that they contain different levels of approach based on need and budget.

    Some customers will get the biggest initial impact from you implementing an auto-responder in their business rather than any website or seo stuff.

    You need to listen to what their business needs and tailor your offering accordingly.

    Don't try to squeeze them on the first attempt - think of them as a friend you want to help for life and know that most of what you get from them will come later once you've built trust and rapport.

    Be honest with them.

    I sometimes just say "hey look, I know this is all new to you and I don't want you to commit to something before you've experienced some of the value for yourself - so how about you just pay a small 'launch' fee to get us started and I'll off-set any other costs until you've got at least 2 new customers from this?"

    If you tell them you're willing to offer them your $1000 startup package but Discount it to $600 and only take $100 now and then $500 once they've seen their first new customer from it - they're much more likely to see that you're actually trying to help their business.

    Talk to them about how you're much more interested in long term relationships and you'd rather charge them less and have them tell all their friends and business partners about you than take their money and run.

    They'll know that some companies charge thousands for this stuff - so don't sell yourself short. Make your prices higher than you feel comfortable with and be prepared to offer them deep quick-mover discounts to get them onboard. If they think they're getting a $5000 package for $1000 they're more likely to buy than if you just ask for $1000.

    The other thing this does is preserve your perceived value and means that when you are making them a lot more money you can remind them that they've been on a discounted rate and start to charge what your real value is.

    Offering these discounts also means you can leverage that to get referrals etc. "hey - I know it's now been 9 months and you're due to come off the startup discount, but you're a great customer and I want to look after you, so for every month you send me at least one new referral, I'll apply your previous discount again".

    There are a lot of ways to do this and it means you can keep your prices high, tailor your offerings and build your business all at the same time.

    A normal Press Release service will charge anywhere between $500 and $1500 for a well distributed press release (after you've written it and sent it to them), and businesses understand this, so use this high value item to your advantage - you know you can write one for them and get it out to dozens of free/cheap press release sites, and when you tell them you can write and distribute one for them for only $150-$300, for many it'll be a no-brainer. PRs are also great because they're something you should be doing regularly.

    Andy
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    • Profile picture of the author suemax
      Originally Posted by Andyhenry View Post

      Hi,

      I agree with the others. I only do consultive selling - i.e I never offer a package up front. My best customers are ones that I helped for free to start with knowing that when they had the money if I'd already shown them value then they'd naturally want my help.

      Some customers don't know what's possible and won't really even understand what you're offering in your package. All they care about is how likely it is to make them money.

      Nothing wrong with having several levels of offering - just don't get specific about what's in it. You can call them Startup, Established and Premium and say that they contain different levels of approach based on need and budget.

      Some customers will get the biggest initial impact from you implementing an auto-responder in their business rather than any website or seo stuff.

      You need to listen to what their business needs and tailor your offering accordingly.

      Don't try to squeeze them on the first attempt - think of them as a friend you want to help for life and know that most of what you get from them will come later once you've built trust and rapport.

      Be honest with them.

      I sometimes just say "hey look, I know this is all new to you and I don't want you to commit to something before you've experienced some of the value for yourself - so how about you just pay a small 'launch' fee to get us started and I'll off-set any other costs until you've got at least 2 new customers from this?"

      If you tell them you're willing to offer them your $1000 startup package but Discount it to $600 and only take $100 now and then $500 once they've seen their first new customer from it - they're much more likely to see that you're actually trying to help their business.

      Talk to them about how you're much more interested in long term relationships and you'd rather charge them less and have them tell all their friends and business partners about you than take their money and run.

      They'll know that some companies charge thousands for this stuff - so don't sell yourself short. Make your prices higher than you feel comfortable with and be prepared to offer them deep quick-mover discounts to get them onboard. If they think they're getting a $5000 package for $1000 they're more likely to buy than if you just ask for $1000.

      The other thing this does is preserve your perceived value and means that when you are making them a lot more money you can remind them that they've been on a discounted rate and start to charge what your real value is.

      Offering these discounts also means you can leverage that to get referrals etc. "hey - I know it's now been 9 months and you're due to come off the startup discount, but you're a great customer and I want to look after you, so for every month you send me at least one new referral, I'll apply your previous discount again".

      There are a lot of ways to do this and it means you can keep your prices high, tailor your offerings and build your business all at the same time.

      A normal Press Release service will charge anywhere between $500 and $1500 for a well distributed press release (after you've written it and sent it to them), and businesses understand this, so use this high value item to your advantage - you know you can write one for them and get it out to dozens of free/cheap press release sites, and when you tell them you can write and distribute one for them for only $150-$300, for many it'll be a no-brainer. PRs are also great because they're something you should be doing regularly.

      Andy
      Some really great ideas in there, Andy, which we could all learn from and adapt to our own businesses. Thanks for taking the time.

      Sue
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      Master Resale Rights are so versatile, and these are educational, too. All kinds of IM material. Read, sell, break up into articles, combine into bundles, and there are 250 of them, complete with MRR, here for a bargain price! I'm even throwing in the sales page. Only £37 for Warriors. http://www.250mrrproducts.com

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  • Profile picture of the author Will Perkins
    Packages = my best friend


    I've got three "packages" or different options I present to my clients. One for each category, then I have a mandatory monthly fee. Just yesterday I met with a hopefully soon-to-be client and they absolutely loved the way it was laid out.

    I'm not saying you don't demand to be compensated for profits, but whenever a client sees a professional package laid out they are more 'inclined' to be interested.

    That's my experience at least...
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  • Profile picture of the author Creativegirl
    AndyHenry - that's a more realistic picture of the local small business market in my area. Thanks for posting it.

    Packages work for some marketers and some business owners. Just like hourly and project pricing works for some and not others.

    My experience is hit and miss but I do both knowing I have full flexibility if needed.
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  • Profile picture of the author mindykoch
    I am curious about why you didn't add Google to the deal?
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    ~Social Media Experiment~
    Social Drivers

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  • Profile picture of the author GrayGandalf
    Wow, thank you all for the great info!
    I think that will be wise to see exactly what they want and offer an option accordingly

    The main point is this multiple cities sit
    I thought even of charging per city targeted, i.e., going for all the 8 or starting out with 4 and adding along the way, or maybe each month adding articles that target other city. I think it'll be fairly easy to get the first page
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    • Profile picture of the author efowlk1
      I started digging through the thread mentioned by Adriaan. I notice the guy claiming to have all the knowledge, AP is banned. Any clue as to what the story is with that? Also, does anyone have a copy of the .DOC file that had his client service agreement in it? The download link does not work anymore. So if you have it and don't mind sending it to me please PM me. I would greatly appreciate it. Thanks.
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  • Profile picture of the author business finance
    I disagree with first response, you should consider if the client is open to a more complete proposal. If not, you should try to be as useful as possible, but for $500, you can give him the site the way he requested...if you are going to spend triple the time to do the same project, then he should pay you accordingly (or you should charge accordingly).

    Kind Regards,

    Originally Posted by GrayGandalf View Post

    Hi guys,

    I finally went out and I met with my first prospect. He wanted a proposal from me and I don't know how to price it...

    He has a repair shop Mazda and Honda and is in a small town surrounded by other small towns. It is not one big city like Phoenix, Chicago or Tampa. Therefore we have a lot of keywords to target:
    Mazda service City A, Mazda repair City A, Honda service City A, Honda repair City A, Mazda service City B, Mazda repair City B...
    With 8 cities we get 32 keywords (not counting reverse order of "City A Mazda service")

    I was thinking of article marketing (25 articles in 6 month), video marketing (30 sec animoto - 2 a month) and directory submission.

    Will that be a good plan? How much should I charge a month? (6 months contract)

    Also, on his website I want to do the following:
    1. Add 2 pages to website (for each type of car)
    2. Add alt to 18 images on page
    3. Correct meta description of main page
    4. Add meta description of interior pages (none have it - 45 pages indexed but maybe 10 important)
    5. Fix duplicate content issue with redirect
    6. Create a network of internal links
    7. Add local keywords to website on each page

    How much for that? $500?

    I didn't add Google Local to the deal. How much should I price it having the complexity of different cities. For one city it is not worth promoting.

    Thanks
    I really appreciate your help!!!
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