Dentist wants price quote...

16 replies
Hello,

I have chosen to specifically work with dentists and have my website setup to show that if you are a dentist then we are who you want to work with.

I heard that you never want to give the price away of your services without talking to them more, or getting to know what they want.

She wants to rank on the first page in their city for dental implants and asked me what it would cost and what it would entail.

Should I respond with "What do you think it would be worth to be on the first page for dental implants in xxx city?" Should I perhaps ask her what her budget is?

She said she is currently having a website made, and after its done wants it ranked to get traffic.

Just not sure how to approach the cost factor... I want to charge a minimum of $500 / month for my services as I feel they are definitely worth that, especially for dentists.

Appreciate your help!
#dentist #price #seo
  • Profile picture of the author Fernando Veloso
    So they have a website on the forge, and you'll rank THAT website? Big no-no in my book. Other then that it's a personal choice, really. You can tell them straight away your fees, or you can get them in a dance to see how much they are willing to spend.
    Signature
    People make good money selling to the rich. But the rich got rich selling to the masses.
    {{ DiscussionBoard.errors[5764655].message }}
  • Profile picture of the author Daniel Clark
    I'm guessing we're talking US here and not UK as you can get dentistry over here for free in the NHS so I'm guessing they're not your clients
    My suggestion for a price would be to see what other dentists in the local area are charging for dental implants and possibly get a friend to ring up with your client and ask how much they charge to know what they'd make per customer they get from you ranking their keywords.
    I'd then take that figure, check the kw for search volume and just start low and say if I get 10% of that traffic (wayyy more if no.1 but start low regardless) and then 1% of that convert, how many sales is the dentist going to get?
    That's the kinda figure you wanna work towards perhaps?
    Also, charge an intial setup fee by explaining it away as configuring software to work with the keywords, setting up the seo plan of action etc etc and then charge your montly fee on top and a retainer once n0.1 has been achieved.

    Just my 2 cents
    Signature
    Want to know how to scale your PPV Campaigns LIKE A BOSS?! Watch this free video now!
    {{ DiscussionBoard.errors[5764666].message }}
    • Profile picture of the author Andrew Prince
      Originally Posted by Fernando Veloso View Post

      So they have a website on the forge, and you'll rank THAT website? Big no-no in my book. Other then that it's a personal choice, really. You can tell them straight away your fees, or you can get them in a dance to see how much they are willing to spend.
      Okay thanks. Yes I would rank their website they're having made. Why do you feel it's a big no-no? I probably can't convince them to stop what they've had done thus far to go with me to design them a website...

      Originally Posted by Daniel Clark View Post

      I'm guessing we're talking US here and not UK as you can get dentistry over here for free in the NHS so I'm guessing they're not your clients
      My suggestion for a price would be to see what other dentists in the local area are charging for dental implants and possibly get a friend to ring up with your client and ask how much they charge to know what they'd make per customer they get from you ranking their keywords.
      I'd then take that figure, check the kw for search volume and just start low and say if I get 10% of that traffic (wayyy more if no.1 but start low regardless) and then 1% of that convert, how many sales is the dentist going to get?
      That's the kinda figure you wanna work towards perhaps?
      Also, charge an intial setup fee by explaining it away as configuring software to work with the keywords, setting up the seo plan of action etc etc and then charge your montly fee on top and a retainer once n0.1 has been achieved.

      Just my 2 cents
      Thanks for the ideas. I already searched their keyword in the Google adword tool and none showed up... but I am still sure people are searching this because if you type their city and then start to type dental implant it's the third option in the autofill thing.
      {{ DiscussionBoard.errors[5764688].message }}
      • Profile picture of the author rushindo
        Originally Posted by Andrew Prince View Post

        Okay thanks. Yes I would rank their website they're having made. Why do you feel it's a big no-no?
        My guess is because it is much harder to rank a brand new website.
        {{ DiscussionBoard.errors[5767624].message }}
  • Profile picture of the author sam m
    yes andrew do not go cheap on the dentist

    Dental implants can cost thousands from 1 patient
    {{ DiscussionBoard.errors[5764781].message }}
  • Profile picture of the author Perestroika
    $500/month is nothing, even in the small markets. Do you know how much dental implants cost? My moms friend got them done 2 years ago and paid close to $30,000 cash. First they pull out all your teeth and this requires a surgical dentist, not a regular one. After that dental implants are inserted. This is not a one day procedure, it takes close to a year to have the whole mouth done. This is a price by some dentist in NYC and around here you can expect to pay upto $1000 for a root canal. I am no expert on dentistry but I think it would make sense that after the tooth is extracted that they pull the nerve. Or is it pulled out when the tooth is extracted?

    Call a few other dentists first and tell them you dont have insurance. Ask how much it would cost to do X number of dental implants with all necessary work included. After you know the ball park figures from others you can call her and ask her the same. Once you have that you can estimate how much traffic you can deliver to her and approximate how many customers she will get. If by your estimates you will send her $10k of new business per month I think you can safely ask for more than $500.
    {{ DiscussionBoard.errors[5764897].message }}
  • Profile picture of the author racso316
    Help her get the average life time value (LTV) of a customer.

    Let's say on average, one customer spends $500 per visit (worst case scenario) and comes back twice a year for 3 years.

    Then that means, the LTV of a customer on average is $3,000.

    Now let's say with your expertise and service you help her bring 1 client month, and we're being extremely "worst case scenario" here, then you've helped her get $36,000 with your services.

    Now if you have a referral system in place and (worst case scenario) half of those clients bring one more client to the dentist.. how much money is that?

    do you think you can charge $500 (or more) per month? I do.
    {{ DiscussionBoard.errors[5764921].message }}
    • Profile picture of the author Andrew Prince
      Originally Posted by sam m View Post

      yes andrew do not go cheap on the dentist

      Dental implants can cost thousands from 1 patient
      Thanks I agree.

      Originally Posted by Perestroika View Post

      $500/month is nothing, even in the small markets. Do you know how much dental implants cost? My moms friend got them done 2 years ago and paid close to $30,000 cash. First they pull out all your teeth and this requires a surgical dentist, not a regular one. After that dental implants are inserted. This is not a one day procedure, it takes close to a year to have the whole mouth done. This is a price by some dentist in NYC and around here you can expect to pay upto $1000 for a root canal. I am no expert on dentistry but I think it would make sense that after the tooth is extracted that they pull the nerve. Or is it pulled out when the tooth is extracted?

      Call a few other dentists first and tell them you dont have insurance. Ask how much it would cost to do X number of dental implants with all necessary work included. After you know the ball park figures from others you can call her and ask her the same. Once you have that you can estimate how much traffic you can deliver to her and approximate how many customers she will get. If by your estimates you will send her $10k of new business per month I think you can safely ask for more than $500.
      Thanks!

      Originally Posted by racso316 View Post

      Help her get the average life time value (LTV) of a customer.

      Let's say on average, one customer spends $500 per visit (worst case scenario) and comes back twice a year for 3 years.

      Then that means, the LTV of a customer on average is $3,000.

      Now let's say with your expertise and service you help her bring 1 client month, and we're being extremely "worst case scenario" here, then you've helped her get $36,000 with your services.

      Now if you have a referral system in place and (worst case scenario) half of those clients bring one more client to the dentist.. how much money is that?

      do you think you can charge $500 (or more) per month? I do.
      Okay, say after I help her get the value of each new patient. And say on average that each new patient brings in 10k and I can get them say at minimum 1 new patient a month. Thats 120k added to their practice per year. 10% would be $12k, 5% would be $6k and I heard it's good to go for around 3-5%.

      Since I offer SEO, would I charge $6k total forever, or charge $6k to get them to the first page, then $500 per month to keep them there? What is a good way to go about it?

      Thanks for the great responses so far

      EDIT: also what kind of contracts are you creating with these type of clients? Just something that's easy to write out and say I'll get you to page 1 for xxx and then maintenance is xxx and have them sign that? How do you go about this if they are not local to you? Have them fax / mail /email a signed copy?
      {{ DiscussionBoard.errors[5765429].message }}
  • Profile picture of the author Seantrepreneur
    Quick question, are you only working with dentist in your area or nation wide? It seems pretty limiting if its just your local area.

    Charge AT LEAST $1,000 a month. Of course, this depends on the amount of keywords you are going to be ranking her for as well. Also, a way that might help you sell it faster is saying that you need to work with the web designer while it is still being built for SEO purposes. That way she'll be forced to make a decision a little quicker.

    It's really going to depend how you sell it to her to be honest. Some people would have no problem selling it to her for $500 and others could sell it to her for $1,500 for just about the same service. They can just explain in a way that makes her think she NEEDS your service and it will make her a ton of money.

    Keep one thing in mind. She does not care that you can get her to the top of page 1. She only wants more customers/money. You know what I mean?

    Hope that helps,

    Sean
    {{ DiscussionBoard.errors[5765669].message }}
    • Profile picture of the author Andrew Prince
      Originally Posted by Seantrepreneur View Post

      Quick question, are you only working with dentist in your area or nation wide? It seems pretty limiting if its just your local area.

      Charge AT LEAST $1,000 a month. Of course, this depends on the amount of keywords you are going to be ranking her for as well. Also, a way that might help you sell it faster is saying that you need to work with the web designer while it is still being built for SEO purposes. That way she'll be forced to make a decision a little quicker.

      It's really going to depend how you sell it to her to be honest. Some people would have no problem selling it to her for $500 and others could sell it to her for $1,500 for just about the same service. They can just explain in a way that makes her think she NEEDS your service and it will make her a ton of money.

      Keep one thing in mind. She does not care that you can get her to the top of page 1. She only wants more customers/money. You know what I mean?

      Hope that helps,

      Sean
      Thanks those are some great points. I like your idea of saying we would need to work together while the person is still making the site for SEO purposes. It is a good idea to focus on how they will get more patients and not really about being on page 1. I am working with dentists nationwide...
      {{ DiscussionBoard.errors[5766531].message }}
    • Profile picture of the author iAmNameLess
      Originally Posted by Seantrepreneur View Post

      Quick question, are you only working with dentist in your area or nation wide? It seems pretty limiting if its just your local area.

      Charge AT LEAST $1,000 a month. Of course, this depends on the amount of keywords you are going to be ranking her for as well. Also, a way that might help you sell it faster is saying that you need to work with the web designer while it is still being built for SEO purposes. That way she'll be forced to make a decision a little quicker.

      It's really going to depend how you sell it to her to be honest. Some people would have no problem selling it to her for $500 and others could sell it to her for $1,500 for just about the same service. They can just explain in a way that makes her think she NEEDS your service and it will make her a ton of money.

      Keep one thing in mind. She does not care that you can get her to the top of page 1. She only wants more customers/money. You know what I mean?

      Hope that helps,

      Sean
      Depending on the market, city size, etc., I would probably go $1,500-$2,00 if it is medium to high competition. If it is low competition I probably could go as low as $500, but I start my SEO off at $1000/mo.. Of course I could probably milk more of it out, and do more than just SEO and internet marketing.

      I wouldn't suggest the OP do that though, until he gets more comfortable. You can't sell something for $1000 if you don't have confidence in that.
      {{ DiscussionBoard.errors[5772194].message }}
      • Profile picture of the author Andrew Prince
        Originally Posted by iAmNameLess View Post

        Depending on the market, city size, etc., I would probably go $1,500-$2,00 if it is medium to high competition. If it is low competition I probably could go as low as $500, but I start my SEO off at $1000/mo.. Of course I could probably milk more of it out, and do more than just SEO and internet marketing.

        I wouldn't suggest the OP do that though, until he gets more comfortable. You can't sell something for $1000 if you don't have confidence in that.
        Thanks, in the proposal should I have a duration say (6 months) then have it go down by 20% for maintenance? Or should it just be on-going for $1500 a month forever?
        {{ DiscussionBoard.errors[5773523].message }}
  • I've learned pretty quickly that whenever someone brings up price I let them know it depends on a lot of different factors. Including their timeline, their competition, how many keywords they want to target and of course their budget. Then I would say something to the effect of I have clients paying me between X amount and Y amount just to give you an idea how much it might cost. By giving her a range she can get an idea of what it might cost and knowing that others our paying between x and y she can tell how much others are willing pay. That way you're not selling yourself too short and your not coming off as someone price gouging. And then if you haven't already done the research look into it and come up with a estimate. If you have already then you might say something like after looking at your competitors and what your business goals are I can do it for X amount.
    {{ DiscussionBoard.errors[5766990].message }}
  • Profile picture of the author Voasi
    Breaking down LTV is a definitely a good start and that really helps open up the mindset of what your marketing can bring into her practice.

    But what are you numbers? How much do you want to make on this campaign? What are your margins?

    Selling your services becomes much easier once you know your numbers and how to pitch them to your prospects, rather then "I'm going to try and get THIS much out of them".

    If you can do a fantastic job and all you need is $500/mo to get the job done, then go for it. If you need more to make your work shine more, then charge more, but know your numbers.

    Once you know your numbers, then you can break down your service in a way that truly starts to show value. I'm a firm believer of the "education" pitch. I like to educate my prospects just enough to question another SEO company that would ever cross their paths.

    Once you empower them with a little knowledge, you're also demonstrating how much work goes into your marketing and why you charge whatever you charge.

    But also, you need to qualify the prospect. How much did she pay for her website? How much does she pay for other marketing she's doing?

    Those types of questions help you gauge what she spends on marketing without coming out and saying "what's your budget?", which...as most will tell you, prospects always say "skies the limit, just get me leads" or "I don't know".

    Signature
    Want $6,000/mo. SEO Clients? Watch My Free Video!
    We do WSO Designs TOO!!! Best on WF! - Click Here
    {{ DiscussionBoard.errors[5767052].message }}
    • Profile picture of the author marketingstatic
      Originally Posted by Voasi View Post

      Breaking down LTV is a definitely a good start and that really helps open up the mindset of what your marketing can bring into her practice.

      But what are you numbers? How much do you want to make on this campaign? What are your margins?

      Selling your services becomes much easier once you know your numbers and how to pitch them to your prospects, rather then "I'm going to try and get THIS much out of them".

      If you can do a fantastic job and all you need is $500/mo to get the job done, then go for it. If you need more to make your work shine more, then charge more, but know your numbers.

      Once you know your numbers, then you can break down your service in a way that truly starts to show value. I'm a firm believer of the "education" pitch. I like to educate my prospects just enough to question another SEO company that would ever cross their paths.

      Once you empower them with a little knowledge, you're also demonstrating how much work goes into your marketing and why you charge whatever you charge.

      But also, you need to qualify the prospect. How much did she pay for her website? How much does she pay for other marketing she's doing?

      Those types of questions help you gauge what she spends on marketing without coming out and saying "what's your budget?", which...as most will tell you, prospects always say "skies the limit, just get me leads" or "I don't know".

      I really have to say this was a well though out answer. I believe this is something all new people miss and the biggest reason we don't know our cost is we don't know what we need to have done. The 2nd portion of course is knowing the clients budget but love the thread great answers appreciate all the details you gave.
      I feel like I can use this and makes for stronger cold calls and confidence when you know ahead what to say.
      Signature

      Happy new Year 2019

      {{ DiscussionBoard.errors[5767261].message }}

Trending Topics