Potential client asking for examples of web design..how to handle this?

30 replies
I was talking to a dentist today and he was interested in getting a website done (no site right now) in addition to SEO and asked me to email him for examples of sites I have done. Since I don't have a web design portfolio yet what should I tell him in the email? Should I just do a few mockups of different designs with Wordpress on my own domain and let him see what sort of site he might get? What would be the best way to handle this and be able to close this deal?
#client #designhow #examples #handle #potential #web
  • Profile picture of the author DaniMc
    Originally Posted by mrtrance View Post

    I was talking to a dentist today and he was interested in getting a website done (no site right now) in addition to SEO and asked me to email him for examples of sites I have done. Since I don't have a web design portfolio yet what should I tell him in the email? Should I just do a few mockups of different designs with Wordpress on my own domain and let him see what sort of site he might get? What would be the best way to handle this and be able to close this deal?
    Design some websites. They don't have to be real companies. Since he is a dentist, why not design a dental site and send it to him?
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  • Profile picture of the author JohnLogar
    You can use some word press themes to build some simple sites like elegant themes.

    Template Monster has some awesome WP themes you can use as the basis of your web design. Pick 3 or 4 and build out the pages with basic content it will make them look professional. If I’ve had to design a site for a niche then I have used premium themes as a template example of the types of sites that I would create for that client specifically. Pick 3 examples in the dental categories and show them what's possible.
    Cheers
    John
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  • Profile picture of the author Andrew H
    Template Monster has some awesome WP themes you can use as the basis of your web design.
    Template monster is garbage. Head on over to themeforest.com to grab your templates. Fire up a couple fake businesses and send em over.
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  • Profile picture of the author DaniMc
    Just had another thought...why not tell him you will just design his site right now with no obligation?

    Tell him he can tell you what he likes or wants changed without paying you. At the end, you will probably close the deal. If not, you still have something in your portfolio.
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  • Profile picture of the author mrtrance
    Originally Posted by Dan McCoy View Post

    Design some websites. They don't have to be real companies. Since he is a dentist, why not design a dental site and send it to him?
    Originally Posted by JohnLogar View Post

    You can use some word press themes to build some simple sites like elegant themes.

    Template Monster has some awesome WP themes you can use as the basis of your web design. Pick 3 or 4 and build out the pages with basic content it will make them look professional. If I've had to design a site for a niche then I have used premium themes as a template example of the types of sites that I would create for that client specifically. Pick 3 examples in the dental categories and show them what's possible.
    Cheers
    John
    Originally Posted by Dan McCoy View Post

    Just had another thought...why not tell him you will just design his site right now with no obligation?

    Tell him he can tell you what he likes or wants changed without paying you. At the end, you will probably close the deal. If not, you still have something in your portfolio.

    I have this WSO which includes a dentist theme as well and was thinking of just uploading it to a subdomain on my site and then emailing him the kind of site we can do for him? I know with that WSO we can have a demo site with all the demo content loaded as well.

    Is that a good option here?
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  • Profile picture of the author Paul Gram
    I'd build 5 different looking sites and use those as your "example sites" that you can show to potential clients. Use different themes and looks for each one so they get a good idea of all the different things that you can do.
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    • Profile picture of the author mrtrance
      Originally Posted by Dan McCoy View Post

      Just had another thought...why not tell him you will just design his site right now with no obligation?

      Tell him he can tell you what he likes or wants changed without paying you. At the end, you will probably close the deal. If not, you still have something in your portfolio.
      Originally Posted by Paul Gram View Post

      I'd build 5 different looking sites and use those as your "example sites" that you can show to potential clients. Use different themes and looks for each one so they get a good idea of all the different things that you can do.
      So can I just put these example sites (with some dummy info in there) on my own domain using subdomains and not actual domain for each to give them a feel of what sort of website they can have?

      But what if I already know I want to set them up with a theme (such as the dentist one in that WSO I referenced) couldn't I just put up the demo site with that theme and say your site would be similar to this one? I don't want to set up so many different themes, but rather try to work with one that is easy to use and setup if they decide to come on board.
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      • Profile picture of the author RenegadeSC
        I once bought a WSO where the author borrowed the credibility of the outsourcer he was going to use. He found his web designer guy, got his permission to show his portfolio of work and landed the client.

        I personally didn't have to do this because my first 5 clients didn't ask.
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      • Profile picture of the author Paul Gram
        Originally Posted by mrtrance View Post

        So can I just put these example sites (with some dummy info in there) on my own domain using subdomains and not actual domain for each to give them a feel of what sort of website they can have?

        But what if I already know I want to set them up with a theme (such as the dentist one in that WSO I referenced) couldn't I just put up the demo site with that theme and say your site would be similar to this one? I don't want to set up so many different themes, but rather try to work with one that is easy to use and setup if they decide to come on board.
        Yes, I'd put that on your main site. How I would do it is I would use that one theme but create 5 different designs or looks with the theme, for different types of businesses.
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      • Profile picture of the author Tess D
        yes you can
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  • Profile picture of the author digichik
    Set up subdomains with the name of the dental practice -- ex. mentaldental.zzzweb.dom, mentaldental2.zzzweb.com, mentaldental3.zzzweb.com. Pull some stock images for dentistry off of the web, to use for the mock-up. Build mock-ups for the dentist, front page only. Then email him the links to them, and ask him which one he likes best.

    For a good starter package of themes look at inkthemes($147 for the whole 29-theme package, no affiation) These themes are really easy to use when you are starting out.

    The other suggestions about using project samples from your outsource workers is also a very good idea.
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  • Profile picture of the author Nail Yener
    Originally Posted by mrtrance View Post

    I was talking to a dentist today and he was interested in getting a website done (no site right now) in addition to SEO and asked me to email him for examples of sites I have done. Since I don't have a web design portfolio yet what should I tell him in the email? Should I just do a few mockups of different designs with Wordpress on my own domain and let him see what sort of site he might get? What would be the best way to handle this and be able to close this deal?
    This is why I recommend anyone who enters into web design arena to do a couple of free designs first to build a portfolio, then you will not have to worry about such questions. You can still build a portfolio quickly. But unless you built a real site to a real business before (even for free) I don't think you will have much luck closing this client. The next time you approach someone you better have a portfolio before the contact.

    Originally Posted by Dan McCoy View Post

    Design some websites. They don't have to be real companies. Since he is a dentist, why not design a dental site and send it to him?
    Surely this can be done but if I was contacted by two web designers, one with real websites on his portfolio and one with just example sites, I would definitely choose the former one.
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    • Profile picture of the author statusengage
      This is why I recommend anyone who enters into web design arena to do a couple of free designs first to build a portfolio, then you will not have to worry about such questions. You can still build a portfolio quickly. But unless you built a real site to a real business before (even for free) I don't think you will have much luck closing this client. The next time you approach someone you better have a portfolio before the contact.
      Definitely. It also helps if your own website is impressive. They need something to look at - and you should have a website anyway. I think the way nail mentioned is a great way to start out (or even to generate some buzz or attention). You can target a popular business in your city that has a poor website and offer to build them one for free. If you target business owners that are well-connected in the community you can get a lot of good word-of-mouth referrals. Another good idea would be to create buzz by creating a contest on Facebook targeting local business owners. Literally go out and hand out the information to local business owners. Tell them you'll build them a website and host it for free for a year - if they win the contest.

      Do it like this:
      1. Pick around 5 - 20 of the most popular local businesses with poor websites, BUT a good presence on Facebook.
      2. Personally contact the business owners and explain to them the contest details.
      3. Get as many businesses signed on as possible.
      4. Create a contest page on your fan page and list all of the businesses. Have "like" buttons under each as a way to vote.
      5. For the contestants (the businesses) to win, they have to encourage THEIR customers to vote for them. If you put the contest on your fan page behind a fan gate, you build local fans that know your brand through a business they like.

      You'll definitely get some good local exposure and in the end you'll have an item for your portfolio - for web design, promotion and social media marketing.

      Here are some other ways to spice it up:
      The winning business owner is getting a new website, so why not encourage them to reach out to their fans and ask them what they want to see in the website? You can post updates (screenshots, what you're working on) on your fan page and ask the business owner to share it to their fans. It will encourage interaction - most people will get a kick out of having a hand in helping you design the site. Plus, in the end you're showing the business owner that you know how to create a buzz on social media. If they are happy with the site, then they will be more open to hearing other suggestions. You may just walk away with an upsell and become their social media manager.
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    • Profile picture of the author JacobS
      Originally Posted by Nail Yener View Post

      This is why I recommend anyone who enters into web design arena to do a couple of free designs first to build a portfolio, then you will not have to worry about such questions. You can still build a portfolio quickly. But unless you built a real site to a real business before (even for free) I don't think you will have much luck closing this client. The next time you approach someone you better have a portfolio before the contact.
      This is exactly what I did. I went to friends who owned small businesses and offered to design their webpage free of charge. I told them flat-out that I was building my portfolio and that in the future I would be charging $1000+ for these services.

      I know that some people scoff at this because it's "free work," but at the end of the week I had a portfolio of real business websites, I wrote up "Case Studies" to share with prospective clients, and I had a handful of testimonials from real business owners.
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  • Profile picture of the author JohnDavid
    I found a great ODesk contractor and borrowed his portfolio with his graces since he was fulfilling my projects anyway. This is pretty typical and a great way to establish a quick and professional portfolio.

    Or you could grab a couple nice themes and customize 'em up yourself for a friend or family's business. Just build some out if you know how and install a new version of Wordpress on your site for each demo. Example would be www.yoursite.com/demo1 that way you don't have to mess with subdomains.

    You could also offer to do a free mockup as suggested above by Dan. You can go to ODesk and have a PSD mockup created for around 20 bucks. Once they get sign off on it, you can then get the site developed from PSD to Wordpress.

    Several ways to do it bro. Main thing is to not let not having a portfolio trip you up and hold you back.
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    • Profile picture of the author mrtrance
      Originally Posted by JohnDavid View Post

      I found a great ODesk contractor and borrowed his portfolio with his graces since he was fulfilling my projects anyway. This is pretty typical and a great way to establish a quick and professional portfolio.

      Or you could grab a couple nice themes and customize 'em up yourself for a friend or family's business. Just build some out if you know how and install a new version of Wordpress on your site for each demo. Example would be www.yoursite.com/demo1 that way you don't have to mess with subdomains.

      You could also offer to do a free mockup as suggested above by Dan. You can go to ODesk and have a PSD mockup created for around 20 bucks. Once they get sign off on it, you can then get the site developed from PSD to Wordpress.

      Several ways to do it bro. Main thing is to not let not having a portfolio trip you up and hold you back.
      So for each folder I create for my domain "mysite.com/demo1, mysitedemo/demo2, etc.. I would still need to do a WP install on each subfolder correct (even though I have WP installed on the top level domain) to be able to use a WP theme and setup a site there correct?
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      • Profile picture of the author digichik
        Originally Posted by mrtrance View Post

        So for each folder I create for my domain "mysite.com/demo1, mysitedemo/demo2, etc.. I would still need to do a WP install on each subfolder correct (even though I have WP installed on the top level domain) to be able to use a WP theme and setup a site there correct?
        Yes, you will install Wordpress on each subdomain you create for mock-ups. I suggested Inkthemes because you can easily upload a logo and do some other things to customized them.

        Be sure to use the clients business name in the subdomain name -- goldenwatch.mrtrance.com, goldenwatch2.mrtrance.com, etc.. This just makes the home page mock-ups a little more personal.
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        • Profile picture of the author DaniMc
          WARNING: You are about to get stuck in preparation mode!!! Designing all these sites, installations, themes...going to eat up time and give you an excuse to delay even longer.

          My opinion - Design this site - sell it to him after. Whoever you are going to outsource to - take screenshots of their designs and sell them!

          It is not time to get bogged down in planning and preparing. Borrow credibility from your designer and start selling right now.

          EDIT: NOT contradicting Digichick or saying her advice isn't useful. She is helping you. I just have a more "blast off!" type mentality. The most important job #1 of ANY business owner is to DRIVE sales from the first day!
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          • Profile picture of the author digichik
            Originally Posted by Dan McCoy View Post

            It is not time to get bogged down in planning and preparing. Borrow credibility from your designer and start selling right now.

            EDIT: NOT contradicting Digichick or saying her advice isn't useful. She is helping you. I just have a more "blast off!" type mentality. The most important job #1 of ANY business owner is to DRIVE sales from the first day!
            This is absolutely great advice. It's about getting paid as quickly as possible.

            My advice is for when you run into those rare clients, you know will close themselves, if you can show them something.

            If you follow Dan McCoy's advice, you'll have your own portfolio very quickly.

            Tomorrow is Monday, time for you to "Blast Off."
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  • Profile picture of the author New Comer
    Thanks for giving me ideas!! To me....buying a domain name, hosting it, then doing a one click wordpress install is soooo simple.....

    Then they have plugins for everything else like SEO and all that....for business it would be so easy to create great pages that are well optimized to get natural traffic...I might have to go door to door hustle some of these business around me that are lacking a web presence!

    Sorry I didn't contribute more, I just wanted to give you props for being on the grind! (or should I say OUT of it!)
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    dope

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    • Profile picture of the author deu12000
      Like mentioned before. Find a designer (or several) you are planning to work with, use their portfolios When the client picks a site, use the designer that had the website that most excited the client.

      I haven't had to do this since my first sites were my own so I essentially had a portfolio before I even sold sites to anyone, but it's an easy solution and you're not lying because the designer will be the same as the site they like most.

      Another thing you can do is setup a WordPress install. Populate it with Lorem Ipsum or some other fake content, then install a theme that would suit the client. Get some screenshots. Then install a few other themes and do the same thing. You can reuse all the same content and do it all on one install. All you really want is the the screenshots of what the sites can look like so you don't need to install WordPress 50 times.
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  • Profile picture of the author FostinWD
    If you want to provide web design services, you won't get clients until you take the time and get a portfolio. You don't need a domain, just make sure you have at least 10 samples of websites / mock ups available. Upload them at deviantart or coroflot. No one will hire you if you can't show them what you are capable of doing with your skills.
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  • Profile picture of the author Jay Rhome
    With mock websites and/or your outsourcer who allows you to use his sites, it's easy to build a portfolio of sites.

    But what about those that want REFERENCES, i.e. past clients? I don't want PITA clients, but when big money deals are at hand, they tend to want other such big clients as references. Same goes with any new service we offer. Again, I won't bother with prospects asking this for small jobs, but for big deals, I wonder how to go about it.
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    • Profile picture of the author statusengage
      Originally Posted by Jay Rhome View Post

      With mock websites and/or your outsourcer who allows you to use his sites, it's easy to build a portfolio of sites.

      But what about those that want REFERENCES, i.e. past clients? I don't want PITA clients, but when big money deals are at hand, they tend to want other such big clients as references. Same goes with any new service we offer. Again, I won't bother with prospects asking this for small jobs, but for big deals, I wonder how to go about it.
      This is one of those things that doesn't come with an 'easy' button. You're not going to be able to just generate testimonials or references without putting in the work. You can justify your lack of references with knowledge and laying out a plan. Someone is not going to buy web design services from you simply because you're selling them. You have to educate them as to "why" choosing your web design services will be a smart move for their business.

      Also, don't expect to be able to close every deal. You WILL be told "no" in business, and you WILL come up against objections.. You need to concentrate on prospecting correctly by qualifying the person. You also need to control the situation. A lot of freelancers/web designers/etc make the mistake of bending to their clients wishes even when in reality it is not the best choice. Think of it this way - you don't take your car to the mechanic and tell THEM how your car should be fixed. No, you trust in their competence and expertise. Your prospects have to have that same confidence in you.
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  • Profile picture of the author cpoalmighty
    This is actually more simple than others make it seem. You are a web designer mainly because you have tested your skills time and time again building web sites. Use the samples from what you have created over time to display within your portfolio. I am suprized no one mentioned that because it is much easier to pull from the samples you have already created than trying to think of a whole new batch of sites to create for this one client. If you so desire, you may also want to create a simple mock up for this client and throw that one in there. You can't loose with that either because regardless if he chooses you or not, you still win by being able to throw another design into your existing portfolio. This should be your common practice so if you encounter 10 potentials for the month and only move forward with 2 then you should have benefited from 10 new designs for your portfolio within that month. There is a catch to this though, the busier you get is the harder this will be to upkeep so you will have to know when it is time to only work on serious proposals. By that time your portfolio should include websites from a vast number of schools, construction companies, web hosts, barber shops and even dentist professionals
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    • Profile picture of the author statusengage
      Originally Posted by cpoalmighty View Post

      This is actually more simple than others make it seem. You are a web designer mainly because you have tested your skills time and time again building web sites. Use the samples from what you have created over time to display within your portfolio. I am suprized no one mentioned that because it is much easier to pull from the samples you have already created than trying to think of a whole new batch of sites to create for this one client. If you so desire, you may also want to create a simple mock up for this client and throw that one in there. You can't loose with that either because regardless if he chooses you or not, you still win by being able to throw another design into your existing portfolio. This should be your common practice so if you encounter 10 potentials for the month and only move forward with 2 then you should have benefited from 10 new designs for your portfolio within that month. There is a catch to this though, the busier you get is the harder this will be to upkeep so you will have to know when it is time to only work on serious proposals. By that time your portfolio should include websites from a vast number of schools, construction companies, web hosts, barber shops and even dentist professionals
      I would say this goes without saying - including having your own site to show the client. I think a lot of people had the impression that the OP hasn't really done any work yet, or work they want to show the client.

      It may sound crazy, but with WordPress being so ubiquitous as a platform - and places like Themeforest selling thousands of themes that can be customized easily, there are quite a bit more "web designers" on the market. I'm definitely not knocking the hustle, but that is the truth. If you hang with enough designers you'll hear their gripes. ; ) I'm not a serious coder myself, but I have yet to meet a real web designer that doesn't have a VPS full of websites. It's safe to say that even the non-designers on this forum have quite a few websites lying around themselves. ; )
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      • Profile picture of the author cpoalmighty
        Originally Posted by statusengage View Post

        I would say this goes without saying - including having your own site to show the client. I think a lot of people had the impression that the OP hasn't really done any work yet, or work they want to show the client.

        It may sound crazy, but with WordPress being so ubiquitous as a platform - and places like Themeforest selling thousands of themes that can be customized easily, there are quite a bit more "web designers" on the market. I'm definitely not knocking the hustle, but that is the truth. If you hang with enough designers you'll hear their gripes. ; ) I'm not a serious coder myself, but I have yet to meet a real web designer that doesn't have a VPS full of websites. It's safe to say that even the non-designers on this forum have quite a few websites lying around themselves. ; )
        So very true statusengine..this goes for most professions I would say now a days. You could work for years perfecting your skill and in strolls someone who wants to find a shortcut way of doing something you worked hard for years perfecting. Look at the hosting industry for instance, there are people who are dedicated hosting guru versed in their trade of system administration and IT knowledge who would normally be the backbone for a hosting company, and in strolls a newbie who sees a reseller account and a few dollars passing of which we wants to cut into. When there are any serious problems who do you think would be able to solve them? The professional or the newbie? and its there many people get fooled with
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  • Profile picture of the author jgant
    If you're getting into offering SEO, start ranking a couple of mock sites for a particular industry right now. It may take a few months, but if you can show that you get sites on page 1, spot 1, you'll hardly have to make a sales pitch.

    By all means slam up a mock site for this current sale, but on the side create a couple of sites along with content and get it ranked in one town for one or two industries. If you can sell SEO with design, you can charge way more money. Businesses want new business, not a beautiful site.

    If you become an SEO ninja in the local space, you have many biz models available to you including selling sites for tons of money ... even if you build them on spec. In time, you'll get a killer rep and you'll receive big orders to rank sites that take less than 3 to 5 days to build ... if you outsource, you can build these things in 2 hours.
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  • Profile picture of the author bwh1
    I wouldn't over complicate this.

    As you don't want to lose 3 weeks to design samples for a portfolio, go and make HIS site as a sample right away and sell it to him.

    Make sure that you have the marketing part covered for that the site fetches leads.

    Then offer it for free if he picks up a SEO package on a monthly base to make a real marketing effort over the Internet, opposite of just having a site (like a e-business card). Make him understand that the real value is the ongoing work to drive new leads to his business, the website is only the tool to register them.

    No site brings in new clients without ongoing SEO.

    If he denies, go for the next client and don't lose more time with him.

    If you ask 299.- a month for SEO you get 3'600 a year or can outsource 50% if you want and still make 1'800 for the full 12 month with that client. 4 new clients a month will make you a decent living over time.

    If you can close for them hosting and Autorespender you make some extra cash.

    Go as soon as possible for recurring charges, otherwise you will be a design slave in need of 10 new design clients per month.

    That would make it necessary that YOU need SEO services to get those leads.

    G.
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  • Profile picture of the author statusengage
    So, when I first stumbled upon this this thread it gave me some great ideas. I don't know about you, but when it comes to blogging I find inspiration in the questions others are asking. Either way, I decided to write a somewhat of a strategy / tutorial for marketing your web design services to local businesses. Check it out:

    How To Sell Web Design Services To Local Businesses
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