This post is in response to iAmNameLess to a post I made about one way to deal with a pesky competitor.
Differentiate or Die: A iAmNameLess request
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This post is in response to iAmNameLess to a post I made about one way
to deal with a pesky competitor.
The headline came from the book of the same title
Differentiate or Die
By Jack Trout
2001
"Any damn fool can put on a deal, but it takes genius, faith, and perseverance to
create a brand."-David Ogilvy
"In today's ultra-competitive world, the average supermarket has 40,000 brand items on
its shelves."
I pulled those 2 quotes because 13 years since the book was written
about the ultra-competitive world of business.
This means we need to be aware of the tools at our disposal to counter those gunning for our profits.
If you think others will sit by as you take their profits,
then you are in for a rude awakening.
One tool is to document our own way of doing things within the business.
When prospects see it, then they feel safer their desired outcome is not left to chance.
If a business can tell you in fine detail what is done to deliver the product or service and the competitors don't, then they are seen as inferior.
Not only that, you can have a strong case for trademarking your methodology name ,
if done right. Now you have legal protection for your advantage.
Nice!
So here's an example from Toyota...
160 Point Inspection | Certified Used Toyota
Note the reassuring language used...
Toyota used car inspection before listing for sale.
160-POINT INSPECTION
"We check 160 points. All to prove one point: Only the best get to be Toyota Certified
Used Vehicles."
"160-point Quality Assurance Inspection"
"That means you can enjoy the peace of mind that comes with owning a Toyota Certified
Used Vehicle."
After documenting your method, you could say, as an example..."Here are 7 steps in our proprietary 141 Red Carpet Program to insure you get [ultimate result].
To see the other 134,[list call to action]
Here's a guide to create your own.
Write down what you already do when you take on a customer/client.
The starting point may even be when you inspect the prospects situation
to see if you can help, offer advice even if you believe they are not a good match.
Sometimes it could be that you are doing virtually the same thing everybody else does,
but the prospects have no clue what detail you all take.
If you are the first to tell this, then you have the advantage because you can use it to prove
a point that you care about consistent experiences of buyers.By implication, the others don't.
An example who used this was Schiltz beer.
They told of the cleaning process and the mother yeast cell.
At the time other beer breweries did the same thing, but the public didn't know this.
Their market share jumped from this one initiative.
The gold could be sitting in your head.
You haven't recognized it's there and now it can seem a little daunting on
how you recall and record what you actually do for clients and customers.
You know the big things you do, but for this to work, you have to break everything down to baby steps.
Click on the links on the Toyota page and see how they've made it work.
In other consumer markets we know, Coke has their secret mix.
KFC and Colonel Sanders has their secret herbs and spices.
Having a proprietary secret elevates you, your business and brand
above others. They can't copy it as it is legally protected.
Just another tool to keep you growing without the burden of competitors.
Best,
Ewen
to deal with a pesky competitor.
The headline came from the book of the same title
Differentiate or Die
By Jack Trout
2001
"Any damn fool can put on a deal, but it takes genius, faith, and perseverance to
create a brand."-David Ogilvy
"In today's ultra-competitive world, the average supermarket has 40,000 brand items on
its shelves."
I pulled those 2 quotes because 13 years since the book was written
about the ultra-competitive world of business.
This means we need to be aware of the tools at our disposal to counter those gunning for our profits.
If you think others will sit by as you take their profits,
then you are in for a rude awakening.
One tool is to document our own way of doing things within the business.
When prospects see it, then they feel safer their desired outcome is not left to chance.
If a business can tell you in fine detail what is done to deliver the product or service and the competitors don't, then they are seen as inferior.
Not only that, you can have a strong case for trademarking your methodology name ,
if done right. Now you have legal protection for your advantage.
Nice!
So here's an example from Toyota...
160 Point Inspection | Certified Used Toyota
Note the reassuring language used...
Toyota used car inspection before listing for sale.
160-POINT INSPECTION
"We check 160 points. All to prove one point: Only the best get to be Toyota Certified
Used Vehicles."
"160-point Quality Assurance Inspection"
"That means you can enjoy the peace of mind that comes with owning a Toyota Certified
Used Vehicle."
After documenting your method, you could say, as an example..."Here are 7 steps in our proprietary 141 Red Carpet Program to insure you get [ultimate result].
To see the other 134,[list call to action]
Here's a guide to create your own.
Write down what you already do when you take on a customer/client.
The starting point may even be when you inspect the prospects situation
to see if you can help, offer advice even if you believe they are not a good match.
Sometimes it could be that you are doing virtually the same thing everybody else does,
but the prospects have no clue what detail you all take.
If you are the first to tell this, then you have the advantage because you can use it to prove
a point that you care about consistent experiences of buyers.By implication, the others don't.
An example who used this was Schiltz beer.
They told of the cleaning process and the mother yeast cell.
At the time other beer breweries did the same thing, but the public didn't know this.
Their market share jumped from this one initiative.
The gold could be sitting in your head.
You haven't recognized it's there and now it can seem a little daunting on
how you recall and record what you actually do for clients and customers.
You know the big things you do, but for this to work, you have to break everything down to baby steps.
Click on the links on the Toyota page and see how they've made it work.
In other consumer markets we know, Coke has their secret mix.
KFC and Colonel Sanders has their secret herbs and spices.
Having a proprietary secret elevates you, your business and brand
above others. They can't copy it as it is legally protected.
Just another tool to keep you growing without the burden of competitors.
Best,
Ewen
- isaacsmithjones
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