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Malware on site - What do I do?

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mbmehmet
mbmehmet
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mbmehmet
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hey guys

I had a site ranking number 1 then one day it was knocked back to page 2 at the very top. I have building backlinks galore but it won't seem to budge.

Anyway only recently I noticed that when I load my site from any computer it warns me against me doing so telling me my site isn't safe. What could cause this? Could I have been knocked down in rankings because of this?

What do I do :-(?
#malware #site
  • Profile picture of the author jhonsean
    jhonsean
    jhonsean
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    HI there, I've experienced that also I'm still seeking for what the cause of this failure we have the same case. can someone figure out why is this happening?
  • Profile picture of the author Kael41
    Kael41
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    It could be a couple of factors. Are you guys running joomla or wordpress? Take a look at your home page, and then view source from your browser. Notice anything "strange"? You may have been the victims of a sql injection (or a good ole hack) and thus are serving up spampages unknowningly.

    Go ahead and rectify that situation (remove the code or pages) and then resubmit your page to google and inform them of this.
  • Profile picture of the author cbpayne
    cbpayne
    cbpayne
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    1. You have been hacked and malware inserted
    2. Find it all and remove it
    3. Verify site at Google
    4. Use the request review link (NOT the reconsideration one)
    5. If the warning is not removed in 12-24hrs, then go back to (1)

    If after several iterations of the above:
    6. Pay for a professional to clean the site; or
    7. Post asking for help at: Malware & hacked sites - Webmaster Central Help a couple of the contributer there are like hound dogs in the way they sniff out the problem.

    Then
    8. Put things in place to make sure it does not happen again
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  • Profile picture of the author radiotiger
    radiotiger
    radiotiger
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    add your site on google webmasters and write them for review again after removing the malware or codes. it will be done within 24 hours by google webmaster.
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  • Profile picture of the author Google.me
    Google.me
    Google.me
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    clean your computer out - then go to your hosting account and change all your passwords - backup your database - delete all your files and folders in your directory and do a clean install.

    If that doesnt work do a clean install of your operating system and if that doesnt work get a new computer
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  • Profile picture of the author Jim Hudson
    Jim Hudson
    Jim Hudson
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    If you have wordpress use the following plugins.

    bad behaviour
    wordpress security scan

    These plugins will help you get the action blocked in the future. Follow the other posters advice and also get these plugins right away.
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    "In order to get a mental picture..You must first put film in the camera.." Jim Hudson
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  • Profile picture of the author bermuda
    bermuda
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    I once had a similar issue and then I figured out what had caused the problem. There are some Trojans that attack computers and then only the HTML files which are to be uploaded via FTP tools would be affected. In my case there were some iFrame advertisements added to my pages footers and then I scanned my computer, deleted the problems and edited my pages before uploading decently.
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