Managing negative comments on social media

by Administrator

Posted: 5 years ago 7 replies

SOCIAL NETWORKS

Every communication channel will always be teeming with trolls and bunches of nonsense. Especially social media pages. Yeah sure, there are valid criticisms and feedbacks, other comments will just be nonsense trolls and ad hominem attacks. Here's an infographic from Digital Giants on dealing with them.

#comments #managing #media #negative #social

Raahull Raahull

Raahull Raahull

Raahull Raahull

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5 years ago

Though negative comments help you a lot by letting you know about those areas of improvement that you couldn't see. Look at those comments as feedbacks and you can always better your products or services you offer. However, the easiest way to avoid negative comments or at least to minimize them, you should- " Never be figurative but be summative in your documentations"
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  5 years ago
  
  Definitely !
  
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Jack Zenert

Jack Zenert

Jack Zenert

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5 years ago

I think the biggest thing is be transparent and authentic and use it as a way to improve your business
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pencil96

pencil96

pencil96

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5 years ago

yes...the easiest way to avoid negative comments or at least to minimize them
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spiced

spiced

spiced

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5 years ago

The best thing you can do is respond saying im sorry you had this experience.If they are trolling and arent customers try getting previous customers to post drowning out the negative ones
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Radcliff

Radcliff

Radcliff

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5 years ago

I still remember the first time I received a negative on my blog, I was so surprised and spent my entire day feeling low because I thought that I didn't deserve such a derogatory remark. Later I realized the comment is not related to me but to the person writing it as their words portray their inner feelings and frustrating. This realization made me pity the person commenting and it made tolerating it much easier.
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hsvdm

hsvdm

hsvdm

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5 years ago

responding to neagtive comments with positive attitude will help
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Managing negative comments on social media

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