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HELP DESK - CREATE TICKET

by WarriorForum.com Administrator
93 replies
  • SUPPORT
    • |
For Help, Please create a ticket > HERE

And our Warrior mods will get back to you within estimated 48 hours.

- Please provide all details, links and original documents.

#create #desk #ticket
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  • Profile picture of the author marcromero
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    • Profile picture of the author Frank Donovan
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  • Profile picture of the author Kay King
    CREATE a ticket as stated above - use the 'contact us' link at the bottom of each page under 'more info'.


    All threads must be approved before they appear and ad threads may take up to 3 days for approval. READ the rules for the Marketplace and you will see that info listed there.


    Ad threads from 12 hrs ago are NOT going to be approved as yet. STOP re-posting the threads over and over - it will slow down rather than speed up approval. Patience is the key.


    kay
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author mubashirshakoorgodha
      I want know that what is the right to post reply. I've tried to reply 2 or more posts but moderator removed my posts. I don't know. The reason he is mentioning below is "False location listed"
      What does it mean? And what is the right location to reply a post??
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      • Profile picture of the author Mark Singletary
        Originally Posted by mubashirshakoorgodha View Post

        I want know that what is the right to post reply. I've tried to reply 2 or more posts but moderator removed my posts. I don't know. The reason he is mentioning below is "False location listed"
        What does it mean? And what is the right location to reply a post??
        Maybe this reminder will answer your question? https://www.warriorforum.com/main-in...-reminder.html

        Mark
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      • Profile picture of the author WF- Enzo
        Administrator
        You must not use a fake location (e.g. IP address is in London but location indicated on profile is Hawaii).

        We do this to minimise spam and other fraudulent activities.

        Originally Posted by mubashirshakoorgodha View Post

        I want know that what is the right to post reply. I've tried to reply 2 or more posts but moderator removed my posts. I don't know. The reason he is mentioning below is "False location listed"
        What does it mean? And what is the right location to reply a post??
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      • Profile picture of the author Frank Donovan
        Originally Posted by mubashirshakoorgodha View Post

        I want know that what is the right to post reply. I've tried to reply 2 or more posts but moderator removed my posts. I don't know. The reason he is mentioning below is "False location listed"
        What does it mean? And what is the right location to reply a post??
        It's quite simple. When you attempted those previous posts, you had your location listed as USA, even though you were posting from Pakistan. Although listing a location is not compulsory, some members use fraudulent locations in order to deceive.

        Now that you've corrected your location, as long as your posts remain within the forum's guidelines, there shouldn't be a problem.
        Signature

        Ever lie awake worrying that you might be the only person who doesn't know what FOMO means?

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      • Profile picture of the author DWolfe
        Originally Posted by mubashirshakoorgodha View Post

        I want know that what is the right to post reply. I've tried to reply 2 or more posts but moderator removed my posts.?
        You should go and read the rules here, especially number 7 https://www.warriorforum.com/main-in...-general-rules.
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  • Profile picture of the author antosco
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    • Profile picture of the author Frank Donovan
      Originally Posted by antosco View Post

      I upgrade to War Room Member, but when I try to access some thread, I get a warning "I do not have permission to access this page".
      I see you've posted in the War Room, so you have access. Were you trying to view an archived or no longer available thread?
      Signature

      Ever lie awake worrying that you might be the only person who doesn't know what FOMO means?

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  • Profile picture of the author Kay King
    I found it quickly.


    Click on your user name and from the drop down click on 'find more posts by'....and you'll find it.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author Kay King
    Sounds like you missed reading the WSO rules...clearly states 72 hrs to approval. Approvals are on business days - not weekends. Patience. Admin will contact you when they have reviewed the WSO.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author afrikgold
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      • Profile picture of the author Mark Singletary
        Originally Posted by afrikgold View Post

        It's more than 6 days now without a response from the team...


        There is no response to the tickets also...


        I don't understand
        I would say it's because of the holidays. Please be patient for a few more days until the first of next week.

        The admin staff that handle the marketplace now are different than years ago in the sense that the new admins have office hours/holidays, etc. just like a regular job. Before it was all done by volunteers working from home.

        Mark
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    • Profile picture of the author shane1976
      Hi Kay.

      My payment link, that I received when my post was approved for the Affiliate Program Database, is not working. I wonder would you mind directing me towards the chat function so I can speak to someone in technical support?

      Many thanks,

      Shane.
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  • Profile picture of the author Kay King
    https://www.warriorforum.com/warrior...l#post11639091


    Is that the ad you are asking about? It's live in classified section.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author Kay King
    If an offer is deemed to be unsuitable for a WSO (unique product created by the seller and offered at a special price, for example) - admin will put that offer in the classified section instead.


    In this particular case - the income 'prediction' would keep it out of the WSO section (my educated guess). As for why you still see 'pending' - no idea.


    I thought sellers were contacted when ads were approved or moved - but maybe that's a change I missed, too.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author Shawn Arms
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    • Profile picture of the author WF- Enzo
      Administrator
      Feel free to send me a PM.

      Originally Posted by Shawn Arms View Post

      Did ya'll fill out the support ticket on Freelancer.com. For some reason that site is not working either.
      Why has there been no way to contact anyone.
      I hit the contact button- goes to freelancer.com - the drop down box to choose them does not work on any system from Iphone to Mac to PC. How can you put in a ticket if hte drop down doesn't work?
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  • Profile picture of the author Kay King
    Shawn - sent you a PM with contact info that should help
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author Kay King
    keesboer -


    Your new thread was moved to the SEO section by a moderator.



    https://www.warriorforum.com/search-...-searches.html



    To find your own posts here...click on your user name or on 'user cp' above and click on ' all posts by'... learn to navigate the forum by exploring the "UserCP'.


    All posts are moderated before they 'go live' so the delay may have been confusing to you.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author Kay King
    Find the receipt where you paid for it and try to get a contact from there. The forum does not keep a record of individual purchases. You could also contact the seller through his profile here or post in the sales thread you purchased from and ask him to contact you.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
    {{ DiscussionBoard.errors[11662780].message }}
  • Profile picture of the author Kay King
    If you would stop posting long enough to READ THE FORUM RULES you would know all ad threads must be approved before they are visible to members here.


    It can take 2-3 days - or more on occasion. You placed the ad TODAY so you'll need to wait for approval. Perhaps use the time to read the rules of the marketplace and of the forum discussion sections.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author Kay King
    We don't delete accts on demand. However, when you stop logging in to the acct it will quickly 'disappear' as new posts/threads push it down in the archives.


    Your previous posts were in 2017 and those threads are CLOSED to new posts. Had you not logged in today, unlikely anyone would have seen those old posts.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
    {{ DiscussionBoard.errors[11666274].message }}
  • Profile picture of the author Kay King
    You joined TODAY - you placed two ads TODAY


    Seems you did not read the WSO Marketplace rules that tell you how ads are approved - and what the time line is.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author Jason Clay
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    • Profile picture of the author Mark Singletary
      Originally Posted by Jason Clay View Post

      The dropbox for "Department" doesn't work. How can I file a support ticket? I've been a member here since 2009 but I am no longer able to create a new thread. I haven't logged in for over a year so I'm not sure what rules I may have violated.
      Welcome back!

      Ignore the department drop down and leave it at General.

      All new threads are pre-moderated and sometimes it takes awhile.

      You can read the rules here, here, and here.

      Mark
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  • Profile picture of the author allinaffiliates97
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    • Profile picture of the author Frank Donovan
      Originally Posted by allinaffiliates97 View Post

      Help I'm having trouble posting
      Care to elaborate? What kind of trouble? Which section - the marketplace or the forum? Thread or post?
      Signature

      Ever lie awake worrying that you might be the only person who doesn't know what FOMO means?

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  • Profile picture of the author Kay King
    IF you purchased a product that was featured in a paid ad thread here (such as a WSO) - first you post in the thread you bought from.

    You can report that seller/thread using the 'red triangle' if someone is selling here and not honoring the guarantee they made on this forum. Since you have not posted here since 2018 - no one knows what seller or product you are referring to.

    If you report the seller you need to prove you purchased, when you purchased, etc - so that Admin can verify there was a guarantee and that the product was sold on this forum.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author Kay King
    Hi Chris - The approval process has changed quite a bit in recent years.


    The rules say 72 hrs to approval - but it's sometimes longer than that. Approvals are not 24/7 as they used to be - but weekdays only - and support tickets don't seem to be answered at times. I don't understand it, but it happens.


    I'm a moderator but don't work with the marketplace approvals...I can see your post is listed as 'paid, waiting for moderation' so I would assume you'll get approval at beginning of the week.


    kay
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author Max Mayer
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        • Profile picture of the author WF- Enzo
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  • Profile picture of the author billwide
    I already sent. Have a problem to post in my blog, return an 403 error... =(
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  • Profile picture of the author minted1
    Hi there,

    I have created a Live webinar for launch as an WSO,, and also a classified ad,, last monday and paid for both ! the Live webinar is on tuesday the 30th Novenber, with which i thought was Plenty of time to spare to collect plenty of registrations to put on the webinar Live for the warrior forum community , as it would be one of the most beneficial and very educational for them, i am still waiting for them to go live.... they are Both still in the waiting for moderation section Please jay hastings was supposed to be doing this Free Webinar for ,,,, so it looks like i won't even be getting the Weekend Eyeball on it !!

    can Someone Please Please Help Me ! I have been a Warrior Forum Advocate for years I could really do with this sorted before the weekend Please , i have emailed Kay King and Enzo,, but no reply,, regards M!
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    • Profile picture of the author Frank Donovan
      Originally Posted by minted1 View Post

      can Someone Please Please Help Me ! I have been a Warrior Forum Advocate for years I could really do with this sorted before the weekend Please , i have emailed Kay King and Enzo,, but no reply,, regards M!
      Not sure you'll get a response from Admin until after the weekend, but I can see your WSO is live. You can find it on the first page of the WSO section - however, it's unreadable in the existing format.

      I've posted about this in the mods forum, but in the meantime, you might want to try reformatting the text yourself.
      Signature

      Ever lie awake worrying that you might be the only person who doesn't know what FOMO means?

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      • Profile picture of the author minted1
        Hi Frank
        thanks for your reply, yeh i can see that,, it looks Aweful, !
        i updated it as soon as i saw it,, ( who's gonna sign up using that !
        so i made the changes and now it is waiting for Re approval,
        and i still have a classified that is waiting for approval,
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  • Profile picture of the author Kay King
    I have paid 20$ for WSO. but still showing Awaiting payment. please check and let me know.

    If you READ the WSO rules you know ad threads are not 'instantly approved' - they can take several days before they go 'live'.



    YOUR WSO will not work as it is...this is how it looks:


    h2 class="p1" style="margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: 'Helvetica Neue';"><span style="font-family: 'Helvetica Neue';">[size= 13px]Wordpress Design & Development- 100% Satisfaction Guarantee[/size]</span>[/size]
    <p class="p1" style="margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: norm

    Did you copy/paste from Word or other html doc? The forum is in bbcode so you need to use the forum advanced editor perhaps. If your WSO were approved as it is it would not work well.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
    {{ DiscussionBoard.errors[11687896].message }}
  • Profile picture of the author kursat
    I am going in circles with some basic problem at my account...Created new ticket SZKA-2393-IYIL but need someone to really help.

    My warrior for hire page mistakenly listed as a WSO on my offers and I can not edit it. Also need direction to open my other offer which is a WSO - how do I repay for this WSO to reopen.
    Signature
    Web Design and Development - Landing Page Design - Custom Sales Funnel Creation and Installation
    Portfolio and Samples
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    • Profile picture of the author WF- Enzo
      Administrator
      I've already explained everything on the ticket, but I'll explain it here again for you:

      • Your for hire thread (https://www.warriorforum.com/warrior...velopment.html) was moved to the WSO section in 2018 by an old moderator, but was moved back to the WFH section by Kay in 2019. Kay's decision to move to the Warriors For Hire remains. Also, your paid thread was posted in 2012, and is almost 2022. Come January 3, we will close your thread and you will have to create a new one.
      • Your WSO (https://www.warriorforum.com/warrior...velopment.html) is way past the 1-year validity rule. Like your WFH thread, your WSO was published in 2012. We have made a few exceptions in the past, but starting Q1 2022 all WSOs older than 1 year will be closed.

      If you have any other concerns, feel free to send me or the mods a PM.

      Stay safe, and happy holidays!



      Originally Posted by kursat View Post

      I am going in circles with some basic problem at my account...Created new ticket SZKA-2393-IYIL but need someone to really help.

      My warrior for hire page mistakenly listed as a WSO on my offers and I can not edit it. Also need direction to open my other offer which is a WSO - how do I repay for this WSO to reopen.
      Signature
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  • Profile picture of the author Kay King
    WSO's now run for one year and then must be re-submitted. The one you are asking about is closed and many years old.

    I see your 'for hire' and it seems to be active so not sure what problem there is. You posted in it today so it appears to be working.


    Admin (Enzo) manages the Marketplace but may be a day or two for answers as it's a weekend.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
    {{ DiscussionBoard.errors[11690619].message }}
  • Profile picture of the author Kay King
    You submit it as a new WSO - if you have testimonials in the old thread you can use those as part of the sales page or add a second post to your WSO for reviews/testimonials.



    There may be another way to renew a WSO - but if so I don't know what it is. Enzo (admin) handles that so might ask him about it.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
    {{ DiscussionBoard.errors[11690934].message }}
  • Profile picture of the author Kay King
    Forum has been down all day and just began working properly


    Help desk and ads are not often handled on weekend days so anything submitted over a weekend waits till the next business day. However, we are in a holiday week so not sure what the timeline will be this week.

    Don't mean to be rude - I know it's frustrating when you want answers and have to wait... but I doubt much will be processed til after the holiday. I could be wrong but usually this is a slow time of year on the forum.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
    {{ DiscussionBoard.errors[11691072].message }}
    • Profile picture of the author kursat
      Originally Posted by Kay King View Post

      Forum has been down all day and just began working properly


      Help desk and ads are not often handled on weekend days so anything submitted over a weekend waits till the next business day. However, we are in a holiday week so not sure what the timeline will be this week.

      Don't mean to be rude - I know it's frustrating when you want answers and have to wait... but I doubt much will be processed til after the holiday. I could be wrong but usually this is a slow time of year on the forum.
      Should I open a new ticket?

      We now completed 7 days and no answer yet.
      Signature
      Web Design and Development - Landing Page Design - Custom Sales Funnel Creation and Installation
      Portfolio and Samples
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  • Profile picture of the author Kay King
    You are asking the same questions again - that Enzo answered directly above....and in the ticket to you as well. You cannot 'repay and keep them open'. I expect Enzo will post more about this 'update' at the beginning of the new year as it will affect other forum members as well.

    Also, your paid (for hire) thread was posted in 2012, and is almost 2022. Come January 3, we will close your thread and you will have to create a new one
    .

    ...your WSO was published in 2012. We have made a few exceptions in the past, but starting Q1 2022 all WSOs older than 1 year will be closed.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author Michael Lorenzana
    How do you know if your post is approved or not?
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  • Profile picture of the author Kay King
    You will either see the post on the forum - or get a PM saying it was not approved.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
    {{ DiscussionBoard.errors[11705951].message }}
  • Profile picture of the author lionscity
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    • Profile picture of the author WF- Enzo
      Administrator
      Please send me a PM about this.

      Originally Posted by lionscity View Post

      Hello, I have submitted a WSO but I got charged twice. Would you refund one of my duplicated purchase please? Thank you!
      Signature
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  • Profile picture of the author Dan Ambrose
    Hi,

    I have been told my WSO needs revising before it is approved as it's "Not a WSO". Not being able to edit it (I can't offer at a different price), I would like a refund of the $179 I paid. However the helpdesk seems to be having some technical issues, so I am asking here where to go?

    Many thanks
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    • Profile picture of the author WF- Enzo
      Administrator
      Sorry for not replying right away - your message was buried in my inbox.

      Please review the marketplace rules, and revise your product listing as needed.

      As a general rule, all payments made to Warrior Forum is final and not subject to refund.

      Originally Posted by Dan Ambrose View Post

      Hi,

      I have been told my WSO needs revising before it is approved as it's "Not a WSO". Not being able to edit it (I can't offer at a different price), I would like a refund of the $179 I paid. However the helpdesk seems to be having some technical issues, so I am asking here where to go?

      Many thanks
      Signature
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      • Profile picture of the author WF- Enzo
        Administrator
        Thread has been approved under Warrior Classifieds. Thank you.

        Originally Posted by WF- Enzo View Post

        Sorry for not replying right away - your message was buried in my inbox.

        Please review the marketplace rules, and revise your product listing as needed.

        As a general rule, all payments made to Warrior Forum is final and not subject to refund.
        Signature
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  • Profile picture of the author Kay King
    The threads below may answer your questions to some extent.


    Enzo (admin) manages the Marketplace. You can PM him with questions. First, you might check the threads below - all WSO's must be in compliance.


    https://www.warriorforum.com/main-in...e-vendors.html

    https://www.warriorforum.com/main-in...oderation.html
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
    {{ DiscussionBoard.errors[11709534].message }}
    • Profile picture of the author Dan Ambrose
      Originally Posted by Kay King View Post

      The threads below may answer your questions to some extent.


      Enzo (admin) manages the Marketplace. You can PM him with questions. First, you might check the threads below - all WSO's must be in compliance.


      https://www.warriorforum.com/main-in...e-vendors.html

      https://www.warriorforum.com/main-in...oderation.html
      I have reached out to Enzo a few times, however I am yet to get a response. I have been a member of this forum for coming up to 14 years, so I do know the rules on WSOs... however this one, I simply had a brain freeze on.

      I'm hoping that I get a response within the next few days.
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  • Profile picture of the author Marcelflow
    Hi, Marcel here from the Netherlands,
    Why is it so difficult to get in touch with your helpdesk?

    Last Friday On April 29th I paid $20,00 for the publication of my offer but is still "in moderation"
    Therefore I sent 2 tickets for an update but I did not receive any confirmation that my submitted ticket has been received and did not get a reaction.

    Regards,
    Marcel van de Kerkhof
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  • Profile picture of the author Kay King
    Moderation time for any paid thread is 2-3 business days, but might take longer if the thread is posted on a Friday, weekend, or public holiday.

    The above is from classified rules listed here:


    https://www.warriorforum.com/warrior...ion-rules.html


    Sending multiple help desk queries does not speed up the process - those are not answered on weekends. Also, when your first post on the forum is an ad, it may take a bit longer. Please be patient and admin will contact you.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author Kay King
    Dan - Don't know what the problem is - but have called it to Enzo's attention so hopefully you'll hear from him soon.


    I linked to the rules because they are not the same as they were a few years ago but I'm sure you know them.
    Signature
    Saving one dog will not change the world - but the world changes forever for that one dog
    ***
    My ducks are absolutely not in a row. I don't even know where some of them are...
    ...and I'm pretty sure one of them is a pigeon.
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  • Profile picture of the author JBilbao
    For some reason, every thread that I create isn't posting. Am I being blocked? I've posted two threads in the last hour and they're not showing up anywhere. Is there a block on my account?
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    • Profile picture of the author Kay King
      The last one created was 3 minutes before you posted this. All new threads are moderated - so spam is deleted before members see it. It is not an instant process.

      You should have received a message (PM most likely) about the second thread which was not approved. You cannot solicit contact in discussions threads.

      On that particular thread you are welcome to expand and explain that topic in a thread - or to run a paid ad if you are selling the info or the service

      You are not blocked or banned but the rules apply to all. The time to approve a new thread may be minutes or may be quite a bit longer - depending on mod availability.

      kay
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author Frank Donovan
      Claude, this looks like a forum glitch. I can see that your ad has been approved, but for some reason, it's not showing in the section. I've sent a PM to Enzo (admin) to check into this.
      Signature

      Ever lie awake worrying that you might be the only person who doesn't know what FOMO means?

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    • Profile picture of the author bgreenaz
      Any update on this?
      Signature
      Brian Greenberg
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    • Profile picture of the author Kay King
      Looks like your previous question was missed - perhaps because this THREAD is about how to post a 'help ticket' to get admin attention.


      Will call Admin's attention to this question but may take a day or two as admins not always here on weekends ...
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author Kay King
      seo services:



      You cannot change your user name - Forum Rule #3

      Username changes are not permitted. You can however, add a secondary user title here - https://www.warriorforum.com/profile.php?do=editprofile
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author Kay King
      I stand corrected - this may have been an error in 'clean up' by admin...sending this to Admin for review.
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author Kay King
      Shane - sent a message to Enzo (admin) and asked if he would check with you about this
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author Kay King
      Post below may explain the delay
      Enzo's holiday schedule got buried in the main forum. Here is the link to it - https://www.warriorforum.com/main-in...-approval.html

      Quoting the post "Hey everyone,

      Admin will be away on a personal vacation from Dec 1 to 10, hence approval of marketplace listings (WSO, classifieds, etc.) will be a little delayed.
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author Kay King
      Freelancer.com OWNS the Warrior Forum - put 'warrior forum' in the subject....or simply ASK your question by starting a thread yourself on the forum. Chances are you'll get a faster answer doing that.
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author Kay King
      I looked at it and I don't know why....I'm alerting the person who deleted the posts so he can explain to you - or correct it if it was a mistake.


      kay
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author Kay King
      If you are canceling War Room or other payments - you can cancel a recurring payment in your Paypal acct. Not sure why the ticket is a problem but Enzo (admin) will see this post here.
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author Kay King
      Please Sir, I find it difficult to create an offer.
      What do I do first?

      Are you referring to placing an ad in the Marketplace section? What are you trying to do?
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author Kay King
      There is no department selection

      There are forum sections - not 'dept selections' - click on the 'forums' and the 'Marketplace' in the black toolbar above for lists of those sections.


      Then click on 'User CP' in the white toolbar above and explore the forum options a bit to learn your way around.
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
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    • Profile picture of the author Kay King
      1) This is a thread you created so obviously you can though perhaps not in all sections as yet. The answer I gave you above is NEEDED as you are expected to know how to navigate the forum. Reading the rules and learning how the forum works is important for new members.



      2) There is no 'upgrade' except to the War Room and I do not recommend that at this time when you are new.


      Before asking about rules - be sure to READ the rules here:


      https://www.warriorforum.com/main-in...rum-rules.html


      Breaking the rules can get you banned so it's important to read and and the rules in link above.



      3) Also read the 'marketplace' rules - that is the only place (except a paid signature) where you can ADVERTISE here.
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
      {{ DiscussionBoard.errors[11795575].message }}
      • Profile picture of the author Adalamba
        Originally Posted by Kay King View Post

        1) This is a thread you created so obviously you can though perhaps not in all sections as yet. The answer I gave you above is NEEDED as you are expected to know how to navigate the forum. Reading the rules and learning how the forum works is important for new members.



        2) There is no 'upgrade' except to the War Room and I do not recommend that at this time when you are new.


        Before asking about rules - be sure to READ the rules here:


        https://www.warriorforum.com/main-in...rum-rules.html


        Breaking the rules can get you banned so it's important to read and and the rules in link above.



        3) Also read the 'marketplace' rules - that is the only place (except a paid signature) where you can ADVERTISE here.

        Hello, I would like to have my account completely deleted and removed. I also submitted a ticket, but I was unable to select "Warrior Forum" from the "Department" dropdown menu on the form, so I wasn't positive it would be received. Please let me know if you have any questions or anything else needed on my end to remove my account. Thank you!
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    • Profile picture of the author Kay King
      No - From the forum rules...



      All payments (listing fee and bump fee in particular) made to Warrior Forum are final and not subject to refund.

      It is up to members to make certain their WSO offer conforms to the Marketplace rules.
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
      {{ DiscussionBoard.errors[11805687].message }}
      • Profile picture of the author Aditya ganediwal
        Hi,

        Ticket system on freelancer is glitchy, i cannot select warrior plus under department, as soon as i click its disappearing for some reason

        I have paid for the listing at warrior special offer but still its under moderation even after 6 days and its showing underground ( at posted ). can you please check

        Thanks
        Aditya
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        • Profile picture of the author WF- Enzo
          Administrator
          You can't select Warrior Plus on Deskpro since Warrior Plus is a different entity

          Your paid listing should now be approved, however, you have to update your checkout link. Please review the rules on working and valid checkout links.

          Thanks

          Originally Posted by Aditya ganediwal View Post

          Hi,

          Ticket system on freelancer is glitchy, i cannot select warrior plus under department, as soon as i click its disappearing for some reason

          I have paid for the listing at warrior special offer but still its under moderation even after 6 days and its showing underground ( at posted ). can you please check

          Thanks
          Aditya
          Signature
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          • Profile picture of the author Aditya ganediwal
            Hi, thanks for the quick reply - i have corrected the link, it should work now - please approve the offer

            Thanks Again
            Aditya
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          • Profile picture of the author Aditya ganediwal
            Hi,

            Can you please approve my revision for the listing - i have fixed the checkout links - its showing LIVE as well as REVISION also

            Thanks
            Aditya
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    • Profile picture of the author Kay King
      Your ad thread must be approved by admin so that may be the issue. The ticket system works but it's not instant as tickets are forwarded to Admin for response.


      WSOs are moderated within 7 days, but may take longer when on a public holiday or weekend. If your WSO is still unapproved, please open a support ticket here - https://cx.freelancer.com/new-ticket
      Signature
      Saving one dog will not change the world - but the world changes forever for that one dog
      ***
      My ducks are absolutely not in a row. I don't even know where some of them are...
      ...and I'm pretty sure one of them is a pigeon.
      {{ DiscussionBoard.errors[11811103].message }}
  • Profile picture of the author IMBizPro
    Hello,

    I've submitted two support request tickets through the help desk and still have not received resolution.

    My thread:

    https://www.warriorforum.com/warrior...ust-197-a.html

    Has been approved but it is not visible in the 'Warriors For Hire' forum.

    Could someone please check on this for me?

    It's going on two weeks since the thread has been paid for and approved.

    Thanks,

    -Claude Williams
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    • Profile picture of the author WF- Enzo
      Administrator
      It should now be visible.

      Originally Posted by IMBizPro View Post

      Hello,

      I've submitted two support request tickets through the help desk and still have not received resolution.

      My thread:

      https://www.warriorforum.com/warrior...ust-197-a.html

      Has been approved but it is not visible in the 'Warriors For Hire' forum.

      Could someone please check on this for me?

      It's going on two weeks since the thread has been paid for and approved.

      Thanks,

      -Claude Williams
      Signature
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  • Profile picture of the author bgreenaz
    I created a job posting under the Wanted - Members looking to hire someone.
    I paid the $5.
    Did my post work?
    I don't see it in the forum yet.
    Signature
    Brian Greenberg
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  • Profile picture of the author Wallester
    Hey!

    We have been trying to contact the Warrior forum all the possible way with no luck so far. We need the invoice on our company details ASAP for the membership we paid last month on 15th of September.
    Can you please create and send us the invoice?
    Here is our email - traffic@wallester.com

    Here are our details:

    Wallester AS
    F. R. Kreutzwaldi 4
    Tallinn, 10120
    Estonia
    VAT EE101933911
    Reg. â„-: 11812882

    Thanks a lot for your assistance!
    Signature
    Virtual and Physical cards for any business!​
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  • Profile picture of the author seo services
    I have submitted ticket to change username to NitinSingh but drop down option is not working on ticket submit form.
    Signature
    Godaddy discount promo code | Bigrock
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  • Profile picture of the author frank jagger
    Why is my WSO thread on warriors for hire deleted?

    (mod edit to remove link)
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  • Profile picture of the author Camorra
    Hi. I've read the rules.
    Creating a theme in Other websites products and service
    A payment window appears. But the button is not pressed.
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    • Profile picture of the author WF- Enzo
      Administrator
      Please send me a PM about this. Thanks

      Originally Posted by Camorra View Post

      Hi. I've read the rules.
      Creating a theme in Other websites products and service
      A payment window appears. But the button is not pressed.
      Signature
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      • Profile picture of the author Camorra
        Hi. I wrote 5 days ago, but you're not responding.
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  • Profile picture of the author yannbrainy7
    I want to cancel my subscription to war room please.
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    • Profile picture of the author WF- Enzo
      Administrator
      Subscription has been cancelled, and is valid until 13th January 2024.

      Thanks.

      Originally Posted by yannbrainy7 View Post

      I want to cancel my subscription to war room please.
      Signature
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  • Profile picture of the author thunderbird
    Can I sell a website on WarriorForum? If so, where? Thanks.
    Signature

    Project HERE.

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  • Profile picture of the author naviown
    Trying to edit my modern wso, want to add some text/reviews, but when I try to edit it and preview it shows everything incorrectly, no how it was before, missing colors, fonts ,size different... tried thrue source code, same issues. Seems I can't edit my wso.
    Signature
    DFY(Done-For-You) Service. Building A $3k/Month Biz From Scratch.

    Tons Of REVIEWS! LIMITED SEATS! CLICK HERE To Check Out WSO
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  • Profile picture of the author deeper1670
    how do I contact anyone from here?? I went to contact and it goes to freelancer.com ,
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  • Profile picture of the author YasirAgha
    I have participated in the warrior forum according to their rules, I have posted a thread about a console error, but my thread was deleted and my replies were also deleted from everywhere, how to contact moderator to understand this?
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  • Profile picture of the author PJWargo
    I'm trying to cancel my Warrior Forum account but won't let me create a support ticket. Please help.
    PJW
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  • Profile picture of the author Helicopter Mark Bulbul
    Please Sir, I find it difficult to create an offer.
    What do I do first?
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  • Profile picture of the author Thuru
    There is no department selection to warrior forum, or i do something wrong.
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  • Profile picture of the author Thuru
    I saw yet that i have 6 postings so i can make threads. So that support thing with department or whatever is not needed. Now (or tommorrow) first time to put some questions. And then i shall see what to do or not to do.
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  • Profile picture of the author albert neuton
    If My WSO is not approved, then warriorforum will refund my money?
    Thanks
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    • Profile picture of the author WF- Enzo
      Administrator
      There might be reasons why we wouldn't approve your paid listing.

      In any case, we always require members to comply and update their listings.

      Originally Posted by albert neuton View Post

      If My WSO is not approved, then warriorforum will refund my money?
      Thanks
      Signature
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